Results 1 to 9 of 9

Thread: Lost Control Panel, Clock, Administrator etc

  1. #1
    Junior Member
    Join Date
    Jan 2008
    Posts
    4

    Default Lost Control Panel, Clock, Administrator etc

    After what I believe was an attack by TrojanKillAV and other malware, I lost the control panel and all administrative functions. The clock was reset 3 hours back and I cannot correct that either. I get the message "This operation has been cancelled due to restrictions in effect on the computer. Please contact the system administrator." I am the only user/administrator on this machine. Before finding this forum I think I was able to remove the TrojanKillAV but this did not correct anything

    Please help. The Kaspersky(only about 20% of this file is posted) and HJT files follow.

    Thank you.


    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, January 08, 2008 5:47:39 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 8/01/2008
    Kaspersky Anti-Virus database records: 504024


    Scan Settings
    Scan using the following antivirus database extended
    Scan Archives true
    Scan Mail Bases true

    Scan Target My Computer
    C:\
    D:\

    Scan Statistics
    Total number of scanned objects 96615
    Number of viruses found 3
    Number of infected objects 47
    Number of suspicious objects 0
    Duration of the scan process 02:21:47

    Infected Object Name Virus Name Last Action
    C:\Documents and Settings\Administrator\Application Data\Roxio\MediaManager8\Album.ldb Object is locked skipped

    C:\Documents and Settings\Administrator\Application Data\Roxio\MediaManager8\Album.psod Object is locked skipped

    C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\Administrator\NTUSER.DAT.LOG Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

    ( 80 % of this file not submited because of space restrictions)

    Scan process completed.



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:38:16 PM, on 1/8/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\SYSTEM32\WISPTIS.EXE
    C:\WINDOWS\System32\tabbtnu.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
    C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Toshiba\IVP\swupdate\swupdtmr.exe
    C:\WINDOWS\system32\ThpSrv.exe
    C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
    C:\WINDOWS\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\TME3\TMETEMNU.EXE
    C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
    C:\WINDOWS\system32\00THotkey.exe
    C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
    C:\WINDOWS\system32\TFNF5.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
    C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
    C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
    C:\WINDOWS\system32\thpsrv.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
    C:\Program Files\Protector Suite QL\psqltray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\SkyTel.EXE
    C:\WINDOWS\system32\TPSMain.exe
    C:\WINDOWS\system32\TPSODDCtl.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\Toshiba\Tvs\TvsTray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\toshiba\ivp\ism\pinger.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Logitech\io2Software\Pen.TrayIcon.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
    C:\Program Files\HP\HP UT\bin\hppusg.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\SpywareBot\SpywareBot.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    c:\program files\logitech\io2software\Pen.LplsHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    F2 - REG:system.ini: Shell=explorer.exe
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WZSE1.TMP\GoogleAFE.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
    O4 - HKLM\..\Run: [CrossMenu] C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [TRot.exe] c:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
    O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
    O4 - HKLM\..\Run: [TAcelMgr] C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe
    O4 - HKLM\..\Run: [TSkrMain] C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe
    O4 - HKLM\..\Run: [ThpSrv] C:\WINDOWS\system32\thpsrv /logon
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
    O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
    O4 - HKLM\..\Run: [TOSDCR] TOSDCR.EXE
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
    O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Pen.TrayIcon] C:\Program Files\Logitech\io2Software\Pen.TrayIcon.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
    O4 - HKLM\..\Run: [HPUsageTracking] C:\Program Files\HP\HP UT\bin\hppusg.exe "C:\Program Files\HP\HP UT\"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
    O4 - HKCU\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'Default user')
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
    O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1178223446500
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/ca...ail/DASAct.cab
    O20 - AppInit_DLLs: C:\WINDOWS\system32\sol147.txt
    O20 - Winlogon Notify: TSigNP - C:\WINDOWS\SYSTEM32\TSigNP.dll
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Digital Pen rendezvous server (PenRendezvous) - Logitech - C:\Program Files\Common Files\Logitech\Pen\Phal\Service\LPhal.exe
    O23 - Service: Digital Pen Socket to USB protocol (PenSup) - Logitech - C:\Program Files\Common Files\Logitech\Pen\Phal\Service\LPhal.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
    O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Digital Home 8\RoxUpnpServer.exe
    O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
    O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

    --
    End of file - 17066 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    1. Download this file -
    combofix.exe to your desktop.
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it shall produce a log for you. Post that log in your
    next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause
    it to stall
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Jan 2008
    Posts
    4

    Default Lost control panel ... etc

    Thank you for your reply.
    I downloaded Combofix.exe to the desktop.
    After double clicking it, it opens a first Window with "C: " that says: "Please wait"; after a few seconds that window closes and a second window opens with "C: " at the top and a flashing underscore with blue background. After 3 hours that screen does not change. It never gives me any instructions to follow.
    I repeated this sequence twice including downloading Combofix a second time. I am carefull NOT to mouse click the screen.

    Thank you for your help.

    I am attaching the initial Kaspersky which I have divided in 2 part since it is longer than 20,000 characters.

    Part A:
    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, January 08, 2008 5:47:39 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 8/01/2008
    Kaspersky Anti-Virus database records: 504024


    Scan Settings
    Scan using the following antivirus database extended
    Scan Archives true
    Scan Mail Bases true

    Scan Target My Computer
    C:\
    D:\

    Scan Statistics
    Total number of scanned objects 96615
    Number of viruses found 3
    Number of infected objects 47
    Number of suspicious objects 0
    Duration of the scan process 02:21:47

    Infected Object Name Virus Name Last Action
    C:\Documents and Settings\Administrator\Application Data\Roxio\MediaManager8\Album.ldb Object is locked skipped

    C:\Documents and Settings\Administrator\Application Data\Roxio\MediaManager8\Album.psod Object is locked skipped

    C:\Documents and Settings\Administrator\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\Administrator\NTUSER.DAT.LOG Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-07_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\Quarantine\APD130F66E Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\02D93524.TMP Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\5AD2C9A5.TMP Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\LocalService\NTUSER.DAT.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Temp\Perflib_Perfdata_184.dat Object is locked skipped

    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\NetworkService\NTUSER.DAT.LOG Object is locked skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Log\2008 Jan 07 - 04_00_52 PM_890.log Object is locked skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\07-12-2007-16-07-36\1501.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\07-12-2007-16-07-36\1503.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\07-12-2007-16-27-06\11.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\07-12-2007-16-27-06\12.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\07-12-2007-16-27-06\13.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\11-12-2007-11-00-18\13.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\11-12-2007-11-00-18\14.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Application Data\SpywareBot\Quarantine\11-12-2007-11-00-18\15.qit Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\hppusg.exe.fd0c032d.ini.inuse Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\HPTLBXFX.exe.4ce16ee6.ini.inuse Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\Pen.LplsHost.exe.78a66750.ini.inuse Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\Pen.TrayIcon.exe.ab67784c.ini.inuse Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\ApplicationHistory\TCServer.exe.7c11743d.ini.inuse Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\Logitech\io2Software\CurrentVersion\Diagnostics.log Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Temp\~DFB43B.tmp Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\Owner\NTUSER.DAT.LOG Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAD.dat Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWADMT.dat Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.dat Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.5\NCOWAS.ldb Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

    C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped

    C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_65.trc Object is locked skipped

    C:\Program Files\Norton 360\Log\AutoProtect.log Object is locked skipped

    C:\Program Files\Norton 360\Log\AVContext.log Object is locked skipped

    C:\Program Files\Norton 360\Log\AVManual.log Object is locked skipped

    C:\Program Files\Norton 360\Log\Backup.log Object is locked skipped

    C:\Program Files\Norton 360\Log\CUInternetPageViewHistory.log Object is locked skipped

    C:\Program Files\Norton 360\Log\CUInternetSearchHistory.log Object is locked skipped

    C:\Program Files\Norton 360\Log\CUInternetTempFiles.log Object is locked skipped

    C:\Program Files\Norton 360\Log\CUWindowsTempFiles.log Object is locked skipped

    C:\Program Files\Norton 360\Log\EmailScan.log Object is locked skipped

    C:\Program Files\Norton 360\Log\InternetSecurity.log Object is locked skipped

    C:\Program Files\Norton 360\Log\ISIntrusionPrevented.log Object is locked skipped

    C:\Program Files\Norton 360\Log\ISIOTraffic.log Object is locked skipped

    C:\Program Files\Norton 360\Log\ISNewNetwork.log Object is locked skipped

    C:\Program Files\Norton 360\Log\LiveUpdate.log Object is locked skipped

    C:\Program Files\Norton 360\Log\NCO.log Object is locked skipped

    C:\Program Files\Norton 360\Log\VABrowserSettings.log Object is locked skipped

    C:\Program Files\Norton 360\Log\VAIPAddresses.log Object is locked skipped

    C:\Program Files\Norton 360\Log\VAWeakPasswords.log Object is locked skipped

    C:\Program Files\Norton 360\Log\WDFScanner.log Object is locked skipped

    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP119\change.log Object is locked skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008928.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008931.exe Infected: Trojan-Dropper.Win32.Agent.cuv skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008937.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008938.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008961.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0008997.exe Infected: Trojan-Dropper.Win32.Agent.cuv skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0009005.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0009006.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP82\A0009010.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP83\A0009034.exe Infected: Backdoor.Win32.Agent.cxf skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP83\A0009035.exe Infected: Trojan-Dropper.Win32.Agent.cuv skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP83\A0009041.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP83\A0009042.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP84\A0009050.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP86\A0009192.exe Infected: Trojan-Dropper.Win32.Agent.cuv skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP86\A0009217.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP86\A0009218.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP86\A0009223.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP88\A0009587.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP88\A0009589.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP88\A0009592.exe Infected: Trojan-Dropper.Win32.Agent.cuv skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP88\A0009603.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP90\A0009762.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP91\A0010750.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP91\A0010751.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP91\A0010757.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP91\A0010764.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP91\A0010765.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP92\A0010788.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP92\A0010799.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP92\A0010800.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP92\A0010803.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP93\A0010912.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP95\A0010957.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP95\A0010958.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP95\A0010987.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP97\A0011026.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP97\A0011027.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\System Volume Information\_restore{AECBC0AE-EE5C-443A-939C-CCE0307865C3}\RP97\A0011028.exe Infected: not-virus:Hoax.Win32.Renos.sp skipped

    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

    C:\WINDOWS\SchedLgU.Txt Object is locked skipped

    C:\WINDOWS\SoftwareDistribution\EventCache\{9707CEB0-3FA1-4D32-9338-8DEBD1CB5A91}.bin Object is locked skipped

    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

    C:\WINDOWS\Sti_Trace.log Object is locked skipped

  4. #4
    Junior Member
    Join Date
    Jan 2008
    Posts
    4

    Default Lost Control Panel continued

    This is art B of the Kasperski scan:

    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\default Object is locked skipped

    C:\WINDOWS\system32\config\default.LOG Object is locked skipped

    C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

    C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped

    C:\WINDOWS\system32\config\OSession.evt Object is locked skipped

    C:\WINDOWS\system32\config\SAM Object is locked skipped

    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

    C:\WINDOWS\system32\config\software Object is locked skipped

    C:\WINDOWS\system32\config\software.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\system Object is locked skipped

    C:\WINDOWS\system32\config\system.LOG Object is locked skipped

    C:\WINDOWS\system32\h323log.txt Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

    C:\WINDOWS\Temp\JET5CA9.tmp Object is locked skipped

    C:\WINDOWS\Temp\JET612D.tmp Object is locked skipped

    C:\WINDOWS\Temp\JET9B31.tmp Object is locked skipped

    C:\WINDOWS\wiadebug.log Object is locked skipped

    C:\WINDOWS\wiaservc.log Object is locked skipped

    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed

  5. #5
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    Search for ComboFix.txt file in your system and post its contents if found.

    If you can't find the file run ComboFix in safe mode by following instructions below (print/save this since you won't be able to access it while in safe mode!)

    Click start > run > copy and paste:

    "%userprofile%\desktop\combofix.exe" /killall
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #6
    Junior Member
    Join Date
    Jan 2008
    Posts
    4

    Default Lost Control Panel continued

    Thank You.

    After rebooting my computer I was able to run ComboFix in the normal mode. I did not have to use ' ... combofix.exe" /killall '. The file generated appearsbelow.

    Again thank you for your help.

    ComboFix 08-01-10.2 - Owner 2008-01-12 19:23:21.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.339 [GMT -8:00]
    Running from: C:\Documents and Settings\Owner\Desktop\ComboFix.exe
    Command switches used :: and Settings\Owner\Desktop\ComboFix.exe
    * Created a new restore point
    .

    ((((((((((((((((((((((((( Files Created from 2007-12-13 to 2008-01-13 )))))))))))))))))))))))))))))))
    .

    2008-01-12 19:21 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
    2008-01-09 09:27 . 2008-01-09 09:27 <DIR> d-------- C:\Program Files\Midmark Diagnostics Group
    2008-01-08 17:37 . 2008-01-08 17:37 <DIR> d-------- C:\Program Files\Trend Micro
    2008-01-08 17:01 . 2008-01-08 17:16 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\SpywareBot
    2008-01-07 19:12 . 2008-01-07 19:12 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
    2008-01-07 19:12 . 2008-01-07 19:12 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
    2007-12-28 10:47 . 2007-12-28 10:47 0 --a------ C:\WINDOWS\OpPrintServer.INI
    2007-12-28 10:34 . 2007-12-28 10:50 <DIR> d-------- C:\Program Files\Canon
    2007-12-19 09:59 . 2007-12-19 09:59 <DIR> dr-h----- C:\MSOCache

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-01-13 02:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
    2008-01-09 17:57 --------- d-----w C:\Program Files\Amazing Charts
    2008-01-09 17:27 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-01-07 21:53 --------- d-----w C:\Program Files\SpywareBot
    2008-01-07 21:53 --------- d-----w C:\Documents and Settings\Owner\Application Data\SpywareBot
    2008-01-07 14:30 --------- d-----w C:\Program Files\Common Files\Adobe
    2008-01-05 18:58 --------- d-----w C:\Program Files\Common Files\Symantec Shared
    2008-01-03 16:54 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
    2007-12-20 00:12 --------- d-----w C:\Program Files\Norton 360
    2007-12-19 18:05 --------- d-----w C:\Program Files\Microsoft Works
    2007-12-18 16:38 318 ----a-w C:\Documents and Settings\Owner\Application Data\wklnhst.dat
    2007-12-11 20:03 --------- d-----w C:\Documents and Settings\Owner\Application Data\Template
    2007-12-08 00:32 --------- d-----w C:\Documents and Settings\Owner\Application Data\InstallShield
    2007-12-05 15:54 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Roxio
    2007-12-05 15:54 --------- d-----w C:\Documents and Settings\Administrator\Application Data\HP
    2007-12-05 15:20 162,917 ----a-w C:\WINDOWS\bakidg.exe
    2007-12-05 14:48 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
    2007-12-05 14:48 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
    2007-12-05 14:48 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
    2007-12-05 14:48 --------- d-----w C:\Program Files\Symantec
    2007-12-01 07:57 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
    2007-12-01 07:57 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
    2007-12-01 07:57 279,088 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
    2007-12-01 07:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
    2007-12-01 07:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
    2007-12-01 07:57 10,545 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
    2007-12-01 07:57 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
    2007-12-01 07:57 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
    2007-12-01 07:57 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
    2007-11-16 22:01 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
    2007-11-16 22:00 --------- d-----w C:\Program Files\Rainbow Technologies
    2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00 15360]
    "TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-29 23:32 65536]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 08:24 1694208]
    "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-30 06:18 68856]
    "updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [ ]
    "SpywareBot"="C:\Program Files\SpywareBot\SpywareBot.exe" [2007-12-06 15:04 6362352]
    "ISUSPM"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 03:40 218032]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "00THotkey"="C:\WINDOWS\system32\00THotkey.exe" [2006-04-26 13:39 258048]
    "CrossMenu"="C:\Program Files\Toshiba\CrossMenu\CrossMenu.exe" [2006-04-12 15:25 798720]
    "000StTHK"="000StTHK.exe" [2001-06-23 19:28 24576 C:\WINDOWS\system32\000StTHK.exe]
    "TFNF5"="TFNF5.exe" [2006-04-10 17:14 622592 C:\WINDOWS\system32\TFNF5.exe]
    "SmoothView"="C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-05-23 15:21 122880]
    "TRot.exe"="c:\Program Files\TOSHIBA\TOSHIBA Rotation Utility\TRot.exe" [2005-11-29 15:37 266240]
    "Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [2004-03-23 21:40 196608]
    "TouchED"="C:\Program Files\TOSHIBA\TouchED\TouchED.Exe" [2005-06-28 19:43 126976]
    "LtMoh"="C:\Program Files\ltmoh\Ltmoh.exe" [2004-08-18 02:37 184320]
    "AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 05:29 88203 C:\WINDOWS\agrsmmsg.exe]
    "TosHKCW.exe"="C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe" [2005-05-17 10:42 49152]
    "NDSTray.exe"="NDSTray.exe" []
    "TMESRV.EXE"="C:\Program Files\TOSHIBA\TME3\TMESRV31.exe" [2005-12-14 11:00 126976]
    "TMERzCtl.EXE"="C:\Program Files\TOSHIBA\TME3\TMERzCtl.exe" [2006-02-22 16:41 86016]
    "TAcelMgr"="C:\Program Files\TOSHIBA\Acceleration Utilities\TAcelMgr\TAcelMgr.exe" [2004-12-16 10:56 90112]
    "TSkrMain"="C:\Program Files\TOSHIBA\Acceleration Utilities\Shaker\TSkrMain.exe" [2004-06-30 15:29 49152]
    "ThpSrv"="C:\WINDOWS\system32\thpsrv /logon" [ ]
    "TFncKy"="TFncKy.exe" []
    "PSQLLauncher"="C:\Program Files\Protector Suite QL\launcher.exe" [2006-05-05 16:36 30208]
    "DDWMon"="C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe" [2006-04-12 15:09 299008]
    "RTHDCPL"="RTHDCPL.EXE" [2006-05-09 12:53 16207360 C:\WINDOWS\RTHDCPL.exe]
    "SkyTel"="SkyTel.EXE" [2006-04-24 14:20 1448960 C:\WINDOWS\SkyTel.exe]
    "TPSMain"="TPSMain.exe" [2006-04-24 18:54 315392 C:\WINDOWS\system32\TPSMain.exe]
    "TPSODDCtl"="TPSODDCtl.exe" [2006-04-24 18:54 110592 C:\WINDOWS\system32\TPSODDCtl.exe]
    "TOSDCR"="TOSDCR.EXE" [2005-12-13 09:54 57344 C:\WINDOWS\system32\TOSDCR.exe]
    "Tvs"="C:\Program Files\Toshiba\Tvs\TvsTray.exe" [2006-02-02 11:11 73728]
    "igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-11-28 12:55 98304]
    "igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-11-28 12:52 77824]
    "igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-11-28 12:55 118784]
    "Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 16:37 151552]
    "TabletWizard"="C:\WINDOWS\help\SplshWrp.exe" [2004-08-04 04:00 16384]
    "TabletTip"="C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" [2004-08-04 04:00 271872]
    "IntelZeroConfig"="C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 11:37 667718]
    "IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 10:41 602182]
    "Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30 517768]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [ ]
    "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 10:09 63712]
    "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51 39792]
    "RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2006-10-02 09:44 167936]
    "DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2006-09-21 04:20 127036]
    "Pen.TrayIcon"="C:\Program Files\Logitech\io2Software\Pen.TrayIcon.exe" [2006-02-06 15:52 20480]
    "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 21:59 115816]
    "HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 14:49 49152]
    "ToolBoxFX"="C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" [2006-02-02 07:12 45056]
    "HPUsageTracking"="C:\Program Files\HP\HP UT\bin\hppusg.exe" [2005-09-07 02:25 36864]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-05-12 15:22 98304]
    "CFSServ.exe"="CFSServ.exe" []

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "TabletWizard"="%windir%\help\wizard.hta" [ ]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [2006-05-12 13:23:51]
    Sonic CinePlayer Quick Launch.lnk - C:\Program Files\Common Files\Sonic Shared\CineTray.exe [2006-08-25 01:01:00]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\loginkey]
    C:\Program Files\Common Files\Microsoft Shared\Ink\loginkey.dll 2004-08-04 04:00 47104 C:\Program Files\Common Files\Microsoft Shared\Ink\LoginKey.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
    psqlpwd.dll 2006-05-05 16:48 40448 C:\WINDOWS\system32\psqlpwd.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\TabBtnWL]
    TabBtnWL.dll 2002-08-29 02:41 11776 C:\WINDOWS\system32\tabbtnwl.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpgwlnotify]
    tpgwlnot.dll 2004-08-04 04:00 30208 C:\WINDOWS\system32\tpgwlnot.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\TSigNP]
    TSigNP.dll 2006-03-02 13:51 53248 C:\WINDOWS\system32\TSigNP.dll

    R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\WINDOWS\system32\DRIVERS\thpdrv.sys [2004-12-27 22:31]
    R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\WINDOWS\system32\DRIVERS\Thpevm.SYS [2004-11-13 11:24]
    R1 TMEI3E;TMEI3E;C:\WINDOWS\system32\Drivers\TMEI3E.SYS [2004-06-16 10:08]
    R2 FdRedir;FdRedir;C:\Program Files\Common Files\Protector Suite QL\Drivers\FdRedir.sys [2006-05-05 17:00]
    R2 FileDisk2;FileDisk Protector Kernel Driver;C:\Program Files\Common Files\Protector Suite QL\Drivers\filedisk.sys [2006-05-05 16:59]
    R2 smihlp;SMI helper driver;C:\Program Files\Protector Suite QL\smihlp.sys [2006-05-05 16:33]
    R2 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe" [2007-02-10 04:29]
    R2 tdudf;TOSHIBA UDF File System Driver;C:\WINDOWS\system32\DRIVERS\tdudf.sys [2006-03-24 19:24]
    R3 TBtnKey;TOSHIBA Tablet PC Buttons Type N HID Driver;C:\WINDOWS\system32\DRIVERS\TBtnKey.sys [2002-09-12 21:48]
    R3 TcUsb;TC USB Kernel Driver;C:\WINDOWS\system32\Drivers\tcusb.sys [2006-05-05 16:43]
    R3 tdcmdpst;TOSHIBA Writing Engine Filter Driver;C:\WINDOWS\system32\DRIVERS\tdcmdpst.sys [2006-03-02 17:49]
    R3 WacomPen;Wacom Serial Pen HID Driver;C:\WINDOWS\system32\DRIVERS\wacompen.sys [2004-08-03 15:04]
    S3 HPFXBULK;HPFXBULK;C:\WINDOWS\system32\drivers\hpfxbulk.sys [2005-09-20 08:22]
    S3 Phal;Phal - Logitech io2 USB driver;C:\WINDOWS\system32\Drivers\LPhalUsb.sys [2005-03-07 17:35]
    S3 tosrfec;Bluetooth ACPI from TOSHIBA;C:\WINDOWS\system32\DRIVERS\tosrfec.sys [2005-09-09 13:47]
    S4 msvsmon80;Visual Studio 2005 Remote Debugger;"c:\Program Files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe" [2005-09-23 06:01]

    *Newly Created Service* - COMHOST
    .
    Contents of the 'Scheduled Tasks' folder
    "2008-01-13 03:32:41 C:\WINDOWS\Tasks\SpywareBot Scheduled Scan.job"
    - C:\Program Files\SpywareBot\SpywareBot.ex
    - C:\Program Files\SpywareBot
    .
    **************************************************************************

    catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-01-12 19:31:27
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2008-01-12 19:36:55 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-01-13 03:36:48
    .
    2008-01-09 00:51:03 --- E O F ---

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Looking better already


    * Download OTMoveIt.exe from here and place it on your desktop:
    http://download.bleepingcomputer.com...r/OTMoveIt.exe

    * Open OTMoveIt.exe.
    In the left pane where it says:
    Paste List of Files/Folders to be Moved
    , copy and paste next part:

    C:\WINDOWS\bakidg.exe

    Then click the MoveIt button below.
    In case you get a
    Bad Image
    error, just click OK at the promt. It will move the file anyway.
    When done, it will create a log (********_******.log -- * stands for date and time) in next folder: C:\_OTMoveIt\MovedFiles.



    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Run Kaspersky scanner again and post its report (you may upload it to http://rapidshare.com if you can't fit it in your post). Post also OTMoveIt log and a new hijackthis log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    bam_mab,

    still with us?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •