Vitrumonde (the malware that shall not be named)

[Rhonn1]

It all fit in one post!
woo hoo!

[Shaba]

Hi

Yes, that's a good sign

Empty Deleted items for this user:

C:\Documents and Settings\Rhonni\Local Settings\Application Data\Identities\{EB187F76-71F6-4642-90B5-A8593A810903}\Microsoft\Outlook Express\Deleted Items.dbx Mail MS Outlook 5: infected - 1 skipped

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?

[Rhonn1]

I deleted the deleted items for this user, but I did not know what to do with the next item: The Mail MS Outlook 5: infected - 1 skipped

C:\Documents and Settings\Rhonni\Local Settings\Application Data\Identities\{EB187F76-71F6-4642-90B5-A8593A810903}\Microsoft\Outlook Express\Deleted Items.dbx
Mail MS Outlook 5: infected - 1 skipped

The only other symptom (and this started showing up with the infection, not as a result of the repairs), is that every time I launch any piece of MS Office, I get prompted to install and insert the CD Rom. When I am using Outlook Express, I get this "Windows is Preparing to Install" with each different email that I open. Other programs it seems only to want to install 2 to 5 times while I am opening the program.

[Shaba]

Hi

"but I did not know what to do with the next item: The Mail MS Outlook 5: infected - 1 skipped"

You can skip that

As for another problem, see here

[Rhonn1]

Hello Shaba,

The link from Microsoft does not have a clear follow through. (it says to follow a link and download orktools.exe, but orktools.exe is not found at the link provided.)
I am running office small business edition 2003, and I have posted my problem to the MS office forums in hopes that someone has an answer (other than reloading office 2003).

Other than that small annoyance, everything seems to be running well.

[Shaba]

Hi

Try this then:

Please click Start > Run and type in: services.msc
Click OK
In the Services window find: Windows Installer
Select/highlight and right click the entry, and choose: Properties
Beside: Startup Type, in the drop menu, select: Manual
Click Apply, then OK

Reboot.

Does it help?

[Rhonn1]

It didn't help.
It was already set to Manual, but I went through the steps anyway.
After reboot I tested it by opening Outlook, and the installer window still pops up.

[Shaba]

Hi

Ok, then it's better to leave for office pros to solve.

Any other issues?

[Rhonn1]

Thank You

Thank You

Thank You ...


Shall I come to Finland and cook you a nice dinner?


truthfully,
I cannot thank you enough for your help!

[Shaba]

Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Remove MS Java and install Sun Java, see

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.

• Double-click OTMoveIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!