This seems to be a virus. i am having the same problems as the poster above, the service won't allow itself to be stopped, even when in safe mode. i cannot remove the registry entries for this service manually. it lists itself as a plug-in in internet explorer, but upon disabling it, it re-enables itself. these are all virus like activities. there is not easy way to remove this utility, and because of that it should be categorized as a virus if i am not mistaken. I believe that is US law now. I will find how to remove this virus and post my finding ASAP. for record, the files for this service are found in c:\program files\GbPlugin\ on my machine.

Anthony Tobin
Advanced Network Solutions