computer shuts down curing scan at vario.antivirus

[gabook]

Whenever I try to run Spybot Search and Destroy, when the botcheck reaches vario.antivirus, my computer shuts down and turns off. I tried uninstalling and reinstalling, got all updates, same thing happened.

[spybotsandra]

Hello,

Which version of Spybot do you run?
Did you tried a scan in safe mode?

Best regards
Sandra
Team Spybot

[gabook]

Sandra,
I am running 1.5.1.18. I have not tried running it in safe mode.

[tashi]

Hi gabook.

Running Spybot-S&D in safe mode, when the operating system only loads the bare minimum of software that is required for the operating system to work.

Reboot your computer into SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
• Instead of Windows loading as normal, a menu should appear.
• Select the first option, to run Windows in Safe Mode.

Open Spybot-S&D while still in safe mode.

• Close all browsers, check for problems and fix everything found in red
• Repeat until no more items are found in red
• Close Spybot-S&D
• Reboot back into Windows

Let us know how it goes.