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Thread: Multiple trojans and virus again!

  1. #21
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    If you look at the list of applications that I posted, under
    Antispyware

    Is the link to obtain the latest version of Spybot.
    just download the new version, uninstall the old ( via add/remove programs ) and then install the updated copy
    Microsoft MVP Consumer Security 2009 -2010
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  2. #22
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    Well, I guess I'm all clean now and it's time to go...this part is always sad as I realize I'm saying goodbye to a helpful guardian...

    Thank you for all of your time and assistance!!! ...

    Regards,
    Citywoman

  3. #23
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    Quote Originally Posted by citywomanpg View Post
    this part is always sad as I realize I'm saying goodbye to a helpful guardian...
    Not goodbye, just see you later

    We will always be here for you
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  4. #24
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    ok then...à bientôt!

  5. #25
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    Sorry, I actually have another related question. Spybot shows several startup entries, some of which I had uncheked. How do I permanently delete those entries? One in particular I'm concerned about is highlighted below in Red.

    Thanks,
    Citywomanpg

    ---------------------

    Located: HK_LM:Run, Adobe Reader Speed Launcher
    command: "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    file: C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    size: 39792
    MD5: e28d00ec675f5f5a5a0555e7a4523a6e

    Located: HK_LM:Run, AEIWLSTA.EXE
    command: AEIWLSTA.EXE START
    file: C:\WINDOWS\system32\AEIWLSTA.EXE
    size: 214016
    MD5: 42872b98b8d2fe1ad032730bd0ac3c93

    Located: HK_LM:Run, AGRSMMSG
    command: AGRSMMSG.exe
    file: C:\WINDOWS\AGRSMMSG.exe
    size: 88363
    MD5: c0041bb27e2e5b0550c179ecf53425cd

    Located: HK_LM:Run, ATIModeChange
    command: Ati2mdxx.exe
    file: C:\WINDOWS\system32\Ati2mdxx.exe
    size: 28672
    MD5: fae95d6d7651b5629c4e19adbc9a3863

    Located: HK_LM:Run, ATIPTA
    command: C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    file: C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    size: 335872
    MD5: eed0dc3be7635eafb5abc62b51983ae0

    Located: HK_LM:Run, BMMGAG
    command: RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
    file: C:\WINDOWS\system32\RunDll32.exe
    size: 33280
    MD5: da285490bbd8a1d0ce6623577d5ba1ff

    Located: HK_LM:Run, BMMLREF
    command: C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
    file: C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
    size: 20480
    MD5: 99ea2e4a0d244a223829137f1550a2b6

    Located: HK_LM:Run, BMMMONWND
    command: rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
    file: C:\WINDOWS\system32\rundll32.exe
    size: 33280
    MD5: da285490bbd8a1d0ce6623577d5ba1ff

    Located: HK_LM:Run, COMODO Firewall Pro
    command: "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    file: C:\Program Files\Comodo\Firewall\CPF.exe
    size: 1115728
    MD5: 1f5882037bad07e9926f47a3a32f0931

    Located: HK_LM:Run, dla
    command: C:\WINDOWS\system32\dla\tfswctrl.exe
    file: C:\WINDOWS\system32\dla\tfswctrl.exe
    size: 102455
    MD5: 946bab1251f68c29d60162ad45121862

    Located: HK_LM:Run, EZEJMNAP
    command: C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    file: C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    size: 212992
    MD5: ae9c9e685e746c423af90749bf9d442c

    Located: HK_LM:Run, HP Software Update
    command: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    file: C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    size: 54840
    MD5: 21293443961a4e2597453ee7a9347f22

    Located: HK_LM:Run, PrinTray
    command: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    file: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
    size: 36864
    MD5: 8fa5e9e4da096b932295f2029af06bba

    Located: HK_LM:Run, QCWLICON
    command: C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    file: C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    size: 86016
    MD5: 45c139f26d20537916711ba71d34c4a5

    Located: HK_LM:Run, Share-to-Web Namespace Daemon
    command: C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    file: C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    size: 57344
    MD5: d4f5faa2fd2dc5923c82ee5808beed7c

    Located: HK_LM:Run, StorageGuard
    command: "C:\Program Files\VERITAS Software\StorageGuard\sgtray.exe" /r
    file: C:\Program Files\VERITAS Software\StorageGuard\sgtray.exe
    size: 155648
    MD5: e971b862b8db690b56baa0c23ac70e86

    Located: HK_LM:Run, SunJavaUpdateSched
    command: "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
    file: C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
    size: 144784
    MD5: 9cc69118fdcbf17119f814fc0a65ca06

    Located: HK_LM:Run, TP4EX
    command: tp4ex.exe
    file: C:\WINDOWS\system32\tp4ex.exe
    size: 40960
    MD5: d8aec88dee12c38404b186d5de2f58ec

    Located: HK_LM:Run, TPHOTKEY
    command: C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    file: C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    size: 94208
    MD5: 2e7c1ae3834d8d53fe76e261baca1dab

    Located: HK_LM:Run, TPKMAPHELPER
    command: C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

    Located: HK_LM:Run, TrackPointSrv
    command: tp4serv.exe
    file: C:\WINDOWS\system32\tp4serv.exe
    size: 94208
    MD5: d01994516d0bcfd16e2539a2da5cc4f8

    Located: HK_LM:Run, vptray
    command: C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    file: C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    size: 90112
    MD5: 4b954730657f43b88a308c41fe570331

    Located: HK_LM:Run, Host Process (DISABLED)
    command: C:\WINDOWS\Fonts\svchost.exe


    Located: HK_LM:Run, Lexmark X83 Button Manager (DISABLED)
    command: C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    file: C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    size: 53248
    MD5: 3a9162141f9a32044fa9bb24fcbf5ad0

    Located: HK_LM:Run, Lexmark X83 Button Monitor (DISABLED)
    command: C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    file: C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    size: 40960
    MD5: 393eff1f04a49ad901ec0ccd878ac7c0

    Located: HK_LM:Run, QuickTime Task (DISABLED)
    command: "C:\Program Files\QuickTime\qttask.exe" -atboottime
    file: C:\Program Files\QuickTime\qttask.exe
    size: 98304
    MD5: 76a3a30b58405c2c6d833895253a51a9

    Located: HK_LM:Run, SunJavaUpdateSched (DISABLED)
    command: "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

    Located: HK_LM:Run, Tgcmd (DISABLED)
    command: "C:\Program Files\Support.com\bin\tgcmd.exe /server"

    Located: HK_CU:Run, ctfmon.exe
    command: C:\WINDOWS\system32\ctfmon.exe
    file: C:\WINDOWS\system32\ctfmon.exe
    size: 15360
    MD5: 24232996a38c0b0cf151c2140ae29fc8

    Located: HK_CU:Run, H/PC Connection Agent
    command: "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    file: C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    size: 401493
    MD5: dbf976c1966385758fecbc59065f2cca

    Located: HK_CU:Run, SpybotSD TeaTimer
    command: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    file: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    size: 1038336
    MD5: 58f7e6434d285f4c98ad3621e0bd8c8d

    Located: HK_CU:Run, tgcmd (DISABLED)
    command: C:\Program Files\Support.com\bin\tgcmd.exe

    Located: Startup (common), BlueSoleil.lnk (DISABLED)
    command: C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    file: C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    size: 1183744
    MD5: c2560eb72a613ad762bd518019b9a013

    Located: Startup (common), Exif Launcher.lnk
    command: C:\Program Files\FinePixViewer\QuickDCF.exe
    file: C:\Program Files\FinePixViewer\QuickDCF.exe
    size: 200704
    MD5: 91e35f8e5c123ca3f1e5bad39fb57697

    Located: Startup (common), Microsoft Office.lnk
    command: C:\Program Files\Microsoft Office\Office10\OSA.EXE
    file: C:\Program Files\Microsoft Office\Office10\OSA.EXE
    size: 83360
    MD5: 5bc65464354a9fd3beaa28e18839734a

    Located: Startup (common), QuickBooks Update Agent.lnk
    command: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    file: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    size: 972064
    MD5: 1a2ec9fb378af13623d3a03cb8ae56e1

    Located: Startup (user), Adobe Gamma.lnk
    command: C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    file: C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    size: 113664
    MD5: c2ff17734176cd15221c10044ef0ba1a

  6. #26
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    That file is gone, but we can remove them if you want.

    What program did you use to disable them ?
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  7. #27
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    I used the System Startup function in Spybot Tools. That's where I got the list I posted in the previous post.

  8. #28
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    If you highite the entry in System Startup function in Spybot Tools you should be able to remove using the big red X
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  9. #29
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    I was a bit scared of doing that, fearing that the delete function would remove all checked entries, i.e. the entries that I need/ want to retain in startup. Spybot's help files do not go into how that functionality works!

    So, sorry to be repetitive, but I simply highlight each of the entries I want to remove (irrespective of whether or not it's checked in the checkbox) and click delete?

  10. #30
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    Exactly right
    I've just tried it on my machine and it only removes the entry that you click on
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

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