Help, many viruses!

[Sam624]

Seems like I have tons of viruses on my computer. I can't get Internet Explorer to work at all. I can get online through AOL. My old anti virus program messed up and I can't download a new one, it just keeps messing up. I have no idea what to do now. Any help would be appreciated. I've ran the Kaspersky and HJT. Here are the logs. Thanks in advance for any help.

Sam

[Sam624]

Ok, my Kaspersky report is too long to post into one post. What should I do? Here is the first part where it shows how many viruses were found. Let me know what to do, and I'll do it.

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, February 05, 2008 1:42:27 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 5/02/2008
Kaspersky Anti-Virus database records: 549931
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 127461
Number of viruses found: 18
Number of infected objects: 34
Number of suspicious objects: 0
Duration of the scan process: 02:00:09

[Sam624]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:38:09 PM, on 2/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\AOL\1132592936\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\Program Files\Consumer Input Rewarded with MyPoints, Consumer Input\ConsumerInputRewardedwithMyPoints,ConsumerInput.exe
C:\Program Files\Consumer Input Rewarded with MyPoints, Consumer Input\ConsumerInputRewardedwithMyPoints,ConsumerInputUa.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\Palm\Hotsync.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\U3\U3Launcher\LaunchU3.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe
C:\Program Files\Ilium Software\ListPro\ListProAlarms.exe
C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8010
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;setup.msn.com;memberservices.msn.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {D73F49B6-B51B-4d32-A3B7-BD04B8342F53} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - C:\Program Files\Need2Find\bar\22.bin\ND2FNBAR.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: MYPOINTS - {A057A204-BACC-4D26-CEC4-75A487FD6484} - C:\PROGRA~1\mypoints\mypoints.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: (no name) - {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - (no file)
O3 - Toolbar: MYPOINTS - {A057A204-BACC-4D26-CEC4-75A487FD6484} - C:\PROGRA~1\mypoints\mypoints.dll
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132592936\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [STOPzilla] /autostart
O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKCU\..\Run: [Free Key Logger] "C:\Program Files\Free Key Logger\FreeKeyLogger.exe" minimized
O4 - HKCU\..\Run: [059be] C:\Program Files\059bef567-anaid\csrss.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\RegClean.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Consumer Input Rewarded with MyPoints, Consumer Input] C:\Program Files\Consumer Input Rewarded with MyPoints, Consumer Input\ConsumerInputRewardedwithMyPoints,ConsumerInput.exe
O4 - HKCU\..\Run: [Consumer Input Rewarded with MyPoints, Consumer Input Update] C:\Program Files\Consumer Input Rewarded with MyPoints, Consumer Input\ConsumerInputRewardedwithMyPoints,ConsumerInputUa.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - Startup: ListProAlarms.lnk = C:\Program Files\Ilium Software\ListPro\ListProAlarms.exe
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: LUMIX Simple Viewer.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://km.bar.need2find.com/KM/menusearch.html?p=KM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - file://E:\GAMES\msjavx86_3805.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {5E92F538-B50B-46C5-9C5F-C6EECED3F6C6} - http://www.infospace.com/mypoints.ma...ointsSetup.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1202237281064
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Seek...2353a7de83076e
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/be...loader_v10.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent Control) - file://E:\games\WebDriverFullInstall.exe
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O22 - SharedTaskScheduler: AppManager - {64ba30a2-811a-4597-b0af-d551128be340} - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 9562 bytes

[little eagle]

Run - ATF Cleaner instructions here.

------------------------------------


Then download Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

[Sam624]

Thanks for your help! I ran ATF cleaner and the Malwarebytes' Anti-Malware. Here is the log after that. What should I do next? Thanks again!

Malwarebytes' Anti-Malware 1.03
Database version: 337

Scan type: Full Scan (C:\|)
Objects scanned: 134476
Time elapsed: 25 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{90b5a95a-afd5-4d11-b9bd-a69d53d22226} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{deceaaa2-370a-49bb-9362-68c3a58ddc62} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\IEControl.DLL (Rogue.ContraVirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDSERVICE (Trojan.Downloader) -> Failed to delete.
HKEY_CLASSES_ROOT\wallpaper.wallpapermanager (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wallpaper.wallpapermanager.1 (Adware.Zango) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Diana Allen\Start Menu\Programs\WhenU (Adware.WhenUSave) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

[little eagle]

Run this online scan from ESET

You will need to use Internet explorer for this scan!

• First, accept the Terms of Use
• Click: Start
• When asked, allow the ActiveX control to install
• Click: Start
• Make sure the options:
  Remove found threats, and Scan unwanted applications
  are both checked!
• Click: Scan

When the scan finishes, use Notepad to open the ESET report.
It will be located here C:\Program Files\EsetOnlineScanner\log.txt

[Sam624]

I can't use Internet Explorer on this computer. It just won't work. Every time I open it up it redirects to a page and says it cannot find server. I can type in an address, and it redirects it. I don't know how to fix it. I can get AOL to open up, can I run the scan through there?

[little eagle]

I can get AOL to open up, can I run the scan through there?

I believe that you can.

[Sam624]

I actually got internet explorer to work. Here is the log.

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=2880 (20080215)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=ec670ee9a53fd843b4f41bf71200254e
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-02-17 01:42:55
# local_time=2008-02-16 08:42:55 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=428327
# found=0
# scan_time=3660

[Sam624]

I did another Kaspersky scan just to see what it said. It said 13 viruses this time, that's better than 18. So what is my next step? Thank you.