Hello.
Quote Originally Posted by tumainer View Post
when she trys to check for problems she get _ Tbag57: yes but every time i try to check the problem
_ Tbag57 is a new one on me. Have you tried running Spybot-S&D in safe mode?

If so and you receive the same result, without trying to fix anything please,
  • Open SpyBot.
  • Check for problems.
  • When the scan completes, right click on the results list, select "Copy results to clipboard".
  • Paste (Ctrl+V) or attach those results into this topic.
Regards.