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Thread: Updater failure

  1. #1
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    Default Updater failure

    Try to use Update feature in 1.5.2. Worked fine in 1.4. Shows message saying sdupdater closing then after 3 seconds Error message. Computer freezes. Three finger salute doesn't end program. Need to reboot. Reinstalled .exe 3 times + new download.. Tried no proxy + proxy possibilities. Same results. Using AOL dialup.

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Quote Originally Posted by Corday View Post
    Reinstalled .exe 3 times + new download..
    Reinstalled what ".exe 3 times"? Plus what "new download"?

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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    Quote Originally Posted by md usa spybot fan View Post
    Reinstalled what ".exe 3 times"? Plus what "new download"?
    Spybot.exe. Redownloaded entire program from 3 different sources.

  4. #4
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    Spybot.exe ???

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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    Quote Originally Posted by md usa spybot fan View Post
    Spybot.exe ???
    It's the entire 1.5.2 program.

  6. #6
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Corday:

    Since you are on dialup, I suggest that you skip doing the updates during the installation and do them after the installation completes so that you are not subject to transmission problems during the installation:
    • Download the installation program spybotsd152.exe from one of the mirror sites listed here:
    • Execute spybotsd152.exe.
    • When you get to the "Select Components" screen during the installation, uncheck "Download updates immediately" (see attachment).
    • After the installation completes go into Spybot > Update to download updates.
      • Note: If you have a firewall the updates in Spybot 1.5 are done using SDUpdate.exe not SpybotSD.exe as in the past. Therefore SDUpdate.exe must be authorized to access the internet through your firewall.

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  7. #7
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    Quote Originally Posted by md usa spybot fan View Post
    Corday:

    Since you are on dialup, I suggest that you skip doing the updates during the installation and do them after the installation completes so that you are not subject to transmission problems during the installation:
    • Download the installation program spybotsd152.exe from one of the mirror sites listed here:
    • Execute spybotsd152.exe.
    • When you get to the "Select Components" screen during the installation, uncheck "Download updates immediately" (see attachment).
    • After the installation completes go into Spybot > Update to download updates.
      • Note: If you have a firewall the updates in Spybot 1.5 are done using SDUpdate.exe not SpybotSD.exe as in the past. Therefore SDUpdate.exe must be authorized to access the internet through your firewall.
    Thanks! All OK

  8. #8
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    Default Spybot 152 update -- resource hog

    Before I read your message board, I had tried the steps you've recommended to Corday.

    It doesn't matter... at least on an old machine with Win98.

    Spybot 152 install works fine... but, when I hit the manual update... the system resources go to ZERO... even if I unload most all background progs (running only my AV & firewall).

    Thus,
    before Spybot 152, system free resources = 65%
    after Spybot 152, system free resources = 15%
    when Spybot 152 update runs, system free resources = 0%

    System of course freezes and must do a cold boot.


    P.S. Got plenty big progs (such as Photoshop 7) that aren't near as memory hungry as Spybot 152.

    Been using Spybot v1.4 for years... no problem, I regret I let you guys upgrade before I realize you've honked up my Spybot prog. (or at least I can't update it anymore).

  9. #9
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    Default Workaround

    Quote Originally Posted by iwebster View Post
    Before I read your message board, I had tried the steps you've recommended to Corday.

    It doesn't matter... at least on an old machine with Win98.

    Spybot 152 install works fine... but, when I hit the manual update... the system resources go to ZERO... even if I unload most all background progs (running only my AV & firewall).

    Thus,
    before Spybot 152, system free resources = 65%
    after Spybot 152, system free resources = 15%
    when Spybot 152 update runs, system free resources = 0%

    System of course freezes and must do a cold boot.


    P.S. Got plenty big progs (such as Photoshop 7) that aren't near as memory hungry as Spybot 152.

    Been using Spybot v1.4 for years... no problem, I regret I let you guys upgrade before I realize you've honked up my Spybot prog. (or at least I can't update it anymore).
    I got around the problem by using the updater from the start menu rather than the interface one on SpybotSD. Probably some remnant of 1.4 remains screwing things up. Using Windows ME (mediocore edition).

  10. #10
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    Default Updater from the Start Menu

    Corday,

    Thanks for your feedback.
    Your right !!

    I ran the updater from the start menu, and it works!

    Spybot 1.52 is now fully functional.

    The programmers still need to improve their product, so that users don't have to do trial & error to make the features work. Hopefully, the programmers read these forums.

    Thanks again,
    iwebster

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