hi
Please download VundoFix.exe to your desktop.
- Double-click VundoFix.exe to run it.
- Put a check next to Run VundoFix as a task.
- You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
- When VundoFix re-opens, click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will receive a prompt asking if you want to remove the files, click YES
- Once you click yes, your desktop will go blank as it starts removing Vundo.
- When completed, it will prompt that it will shutdown your computer, click OK.
- Turn your computer back on.
- Please post the contents of C:\vundofix.txt and a new HiJackThis log.
i would also like you to do the following( after vundofix):
Please download ewido anti malware it is a free version of the program.If you are having problems with the updater, you can use this link to manually update ewido.
- Install ewido security suite
- When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
- Launch ewido, there should be an icon on your desktop, double-click it.
- The program will now open to the main screen.
- When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
- You will need to update ewido to the latest definition files.
- On the left hand side of the main screen click update.
- Then click on Start Update.
- The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")
ewido manual updates
Once the updates are installed do the following:
reboot your computer in SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
then launch ewido:
- Click on scanner
- Click on Complete System Scan and the scan will begin.
- You will be prompted to clean the first infection.
- Select "Perform action on all infections", then proceed.
- Once the scan has completed, there will be a button located on the bottom of the screen named Save report
- Click Save report.
- Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido security suite.
so what i need is:
- a new hiackthis log
- the vundofix.txt
- the ewido scan report
good luck
