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Thread: Cannot remove Malware

  1. 2008-02-26, 22:03 #1
    starrynite2929
    starrynite2929 is offline
    Junior Member
    Join Date
    Feb 2008
    Posts
    6

    Default Cannot remove Malware

    I've run several scans with all types of cirus scans and no luck. Now I turn to you guys.

    Running certain programs a lot of things are showing up here. The files i'm having issues with are in c:\windows\system32

    Here are the file names taht keep popping up in virus scans but cannot be removed; jkhff.dll, qoppolk.dll, alocqcdg.dll, eegoanwd.dll. More internet has progressively become slower. Facebook or any page with a lot of pictures take FOREVER to open, if ever. We are talking almost 10 minutes.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:54:00 PM, on 2/26/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\basfipm.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Southwest Airlines\Ding\Ding.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {47BD3C02-92DC-4DFA-8B2C-B04D8DBB9C9D} - C:\WINDOWS\system32\jkhhf.dll (file missing)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: {8d878105-443e-d31a-7c94-b783f8f6bd99} - {99db6f8f-387b-49c7-a13d-e344501878d8} - C:\WINDOWS\system32\aqjxqgjl.dll (file missing)
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: (no name) - {C47C8987-38D1-4B95-B5AE-142EF65C1B4C} - C:\WINDOWS\system32\jkkli.dll (file missing)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
    O4 - HKLM\..\Run: [BMcfd9ddd6] Rundll32.exe "C:\WINDOWS\system32\alocqcdg.dll",s
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI05E6~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
    O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.kyvon.com/XTSAC.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://sitelines01/connectcomputer/nshelp.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1200925607082
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1200925513922
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://remote.kyvon.com/msrdp.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O17 - HKLM\Software\..\Telephony: DomainName = sitelinesllc.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 10871 bytes
  2. 2008-02-26, 22:03 #2
    starrynite2929
    starrynite2929 is offline
    Junior Member
    Join Date
    Feb 2008
    Posts
    6

    Default Continuation of "Cannot remove malware"

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, February 26, 2008 1:57:19 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 26/02/2008
    Kaspersky Anti-Virus database records: 581962
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    S:\
    T:\
    X:\

    Scan Statistics:
    Total number of scanned objects: 80499
    Number of viruses found: 6
    Number of infected objects: 52
    Number of suspicious objects: 0
    Duration of the scan process: 01:54:19

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\Administrator\Local Settings\Temp\SBSMSI-ShadowCopyClient.LOG Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\6d0c6c96471a18d5a1b7dcb9627dccd8_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\axjrfqgm.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\bmxbwxmi.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\dikodonu.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\efcaxxy.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\elyigwdh.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\fccabay.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\gmueycma.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\hggddef.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\ibyfeeye.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\inegvxpn.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\jkhhf.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\jkkli.dll_old.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\qoppolk.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\rqrsppn.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\snapsnet.exe.bac_a02040 Infected: Trojan-Downloader.Win32.VB.bto skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\voiegsqg.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\wkmfvawq.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\xxdncelc.dll.bac_a02040 Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-7b8baa3c.zip/vlocal.class Infected: Trojan-Downloader.Java.Agent.f skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmsecman.jar-69ee0e0e-7b8baa3c.zip ZIP: infected - 1 skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\History\History.IE5\MSHist012008022620080227\index.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temp\winvsnet.exe Infected: not-a-virus:Downloader.Win32.WinFixer.dz skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temp\~DF9CDF.tmp Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temp\~DF9D37.tmp Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temp\~DFB7DC.tmp Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\QBDataServiceUser17\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\QBDataServiceUser17\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\QBDataServiceUser17\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\QBDataServiceUser17\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\Vince Winkelmann\Local Settings\Temp\sst_inst.exe/WISE0095.BIN/WISE0008.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
    C:\Documents and Settings\Vince Winkelmann\Local Settings\Temp\sst_inst.exe/WISE0095.BIN/WISE0009.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
    C:\Documents and Settings\Vince Winkelmann\Local Settings\Temp\sst_inst.exe/WISE0095.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped
    C:\Documents and Settings\Vince Winkelmann\Local Settings\Temp\sst_inst.exe WiseSFX: infected - 3 skipped
    C:\Documents and Settings\Vince Winkelmann\Local Settings\Temp\sst_inst.exe WiseSFXDropper: infected - 3 skipped
    C:\Program Files\CA\SharedComponents\PPRT\logs\2008-02-26.csv Object is locked skipped
    C:\Program Files\Research In Motion\BlackBerry\Transaction Manager\ComponentData\Eventlogs\TMEventlog.log Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000023.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000024.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000025.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000026.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000027.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000028.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000029.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000030.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000031.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000032.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000033.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000034.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000035.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000036.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000062.dll Object is locked skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000063.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000065.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000066.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000067.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000109.dll Object is locked skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0000129.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\change.log Object is locked skipped
    C:\VundoFix Backups\alocqcdg.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\VundoFix Backups\aqjxqgjl.dll.bad Object is locked skipped
    C:\VundoFix Backups\eegoanwd.dll.bad Object is locked skipped
    C:\VundoFix Backups\jkhhf.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\VundoFix Backups\nikctktm.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\VundoFix Backups\qoppolk.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.art skipped
    C:\VundoFix Backups\tneuqjtg.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\VundoFix Backups\wotbufpb.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\WINDOWS\CSC\00000001 Object is locked skipped
    C:\WINDOWS\CSC\00000002 Object is locked skipped
    C:\WINDOWS\CSC\00000003 Object is locked skipped
    C:\WINDOWS\CSC\d2\00000011 Object is locked skipped
    C:\WINDOWS\CSC\d2\000002C1 Object is locked skipped
    C:\WINDOWS\CSC\d3\00003F32 Object is locked skipped
    C:\WINDOWS\CSC\d4\00000013 Object is locked skipped
    C:\WINDOWS\CSC\d4\00003F43 Object is locked skipped
    C:\WINDOWS\CSC\d5\000002C4 Object is locked skipped
    C:\WINDOWS\CSC\d6\00003F45 Object is locked skipped
    C:\WINDOWS\CSC\d7\000002BE Object is locked skipped
    C:\WINDOWS\CSC\d8\000002BF Object is locked skipped
    C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\system32\alocqcdg.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.gen skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    S:\4512-14 Manchester Avenue, LLC.QBW.ND Object is locked skipped
    S:\DIVISION VI.qbw.ND Object is locked skipped
    S:\SITELINES.QBW Object is locked skipped
    S:\SITELINES.QBW.ND Object is locked skipped
    S:\SITELINES.QBW.TLG Object is locked skipped
    S:\WKK INVESTMENTS.QBW.ND Object is locked skipped
    X:\Quickbooks\4512-14 Manchester Avenue, LLC.QBW.ND Object is locked skipped
    X:\Quickbooks\DIVISION VI.qbw.ND Object is locked skipped
    X:\Quickbooks\SITELINES.QBW Object is locked skipped
    X:\Quickbooks\SITELINES.QBW.ND Object is locked skipped
    X:\Quickbooks\SITELINES.QBW.TLG Object is locked skipped
    X:\Quickbooks\WKK INVESTMENTS.QBW.ND Object is locked skipped

    Scan process completed.
  3. 2008-02-27, 14:21 #3
    pskelley
    pskelley is offline
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance)
    http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    You are infected, I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do.

    1) See this: http://forums.spybot.info/showpost.p...80&postcount=2
    C:\Program Files\Java\j2re1.4.2_03\ <<< Java is BADLY out of date and likely why you are infected. Download the newest version and uninstall all old versions in Add Remove programs.

    2) KASPERSKY ONLINE SCANNER REPORT Tuesday, February 26, 2008 1:57:19 PM

    C:\Documents and Settings\bshort.SITELINESLLC\.housecall6.6\Quarantine\ <<< delete the contents of that quarantine folder

    3) Delete any old versions of Vundofix before you start.
    Thanks to Atribune and any others who helped with this fix.

    http://vundofix.atribune.org/ <<< tutorial

    "Download VundoFix" to your Desktop

    http://www.atribune.org/ccount/click.php?id=4

    Double-click VundoFix.exe to run it.
    When VundoFix opens, click the Scan for Vundo button.
    Once it's done scanning, click the Remove Vundo button.
    You will receive a prompt asking if you want to remove the files, click YES
    Once you click yes, your desktop will go blank as it starts removing Vundo.
    When completed, it will prompt that it will reboot your computer, click OK.
    Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will attempt run on reboot, simply follow the above instructions starting from "Click
    the Scan for Vundo button." when VundoFix appears at reboot. Vundofix.txt will be on the C:\

    Post the Vundofix.txt and a new HJT log

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006
  4. 2008-02-27, 17:17 #4
    starrynite2929
    starrynite2929 is offline
    Junior Member
    Join Date
    Feb 2008
    Posts
    6

    Default

    Thank you so much for your fast response. When I ran the Vundofix it said ti did not find anything. Here is the rest of the info you requested. I removed the old java and downloaded the newest version but it looks like the old java is still popping up. Please advise, thank you!
    VundoFix V6.7.9

    Checking Java version...

    Java version is 1.4.2.3
    Old versions of java are exploitable and should be removed.

    Scan started at 3:35:23 PM 2/25/2008

    Listing files found while scanning....

    C:\WINDOWS\system32\alocqcdg.dll
    C:\WINDOWS\system32\aqjxqgjl.dll
    C:\WINDOWS\system32\dwnaogee.ini
    C:\WINDOWS\system32\eegoanwd.dll
    C:\WINDOWS\system32\jkhhf.dll
    C:\WINDOWS\system32\kbkgftmq.dll
    C:\WINDOWS\system32\nikctktm.dll
    C:\WINDOWS\system32\qoppolk.dll
    C:\WINDOWS\system32\tneuqjtg.dll
    C:\WINDOWS\system32\wotbufpb.dll

    Beginning removal...

    Attempting to delete C:\WINDOWS\system32\alocqcdg.dll
    C:\WINDOWS\system32\alocqcdg.dll Could not be deleted.

    Attempting to delete C:\WINDOWS\system32\aqjxqgjl.dll
    C:\WINDOWS\system32\aqjxqgjl.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\dwnaogee.ini
    C:\WINDOWS\system32\dwnaogee.ini Has been deleted!

    Attempting to delete C:\WINDOWS\system32\eegoanwd.dll
    C:\WINDOWS\system32\eegoanwd.dll Could not be deleted.

    Attempting to delete C:\WINDOWS\system32\jkhhf.dll
    C:\WINDOWS\system32\jkhhf.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\kbkgftmq.dll
    C:\WINDOWS\system32\kbkgftmq.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\nikctktm.dll
    C:\WINDOWS\system32\nikctktm.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\qoppolk.dll
    C:\WINDOWS\system32\qoppolk.dll Could not be deleted.

    Attempting to delete C:\WINDOWS\system32\tneuqjtg.dll
    C:\WINDOWS\system32\tneuqjtg.dll Has been deleted!

    Attempting to delete C:\WINDOWS\system32\wotbufpb.dll
    C:\WINDOWS\system32\wotbufpb.dll Has been deleted!

    Performing Repairs to the registry.
    Done!

    VundoFix V6.7.9

    Checking Java version...

    Java version is 1.4.2.3
    Old versions of java are exploitable and should be removed.

    Scan started at 9:07:26 AM 2/27/2008

    Listing files found while scanning....

    No infected files were found.


    Beginning removal...
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:06:27 AM, on 2/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\basfipm.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Southwest Airlines\Ding\Ding.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft Outlook\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {47BD3C02-92DC-4DFA-8B2C-B04D8DBB9C9D} - C:\WINDOWS\system32\jkhhf.dll (file missing)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: {8d878105-443e-d31a-7c94-b783f8f6bd99} - {99db6f8f-387b-49c7-a13d-e344501878d8} - C:\WINDOWS\system32\aqjxqgjl.dll (file missing)
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: (no name) - {C47C8987-38D1-4B95-B5AE-142EF65C1B4C} - C:\WINDOWS\system32\jkkli.dll (file missing)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI05E6~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
    O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.kyvon.com/XTSAC.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://sitelines01/connectcomputer/nshelp.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1200925607082
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1200925513922
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://remote.kyvon.com/msrdp.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6...ws-i586-jc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O17 - HKLM\Software\..\Telephony: DomainName = sitelinesllc.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 11085 bytes
  5. 2008-02-27, 18:52 #5
    pskelley
    pskelley is offline
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Thanks for returning your information and the feedback, this infection can be hard to remove, but we will remove it.

    1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
    * Run Spybot-S&D in Advanced Mode.
    * If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    * On the left hand side, Click on Tools
    * Then click on the Resident Icon in the List
    * Uncheck "Resident TeaTimer" and OK any prompts.
    * Restart your computer.
    (leave TT disabled until we finish)

    2) How to make files and folders visible:
    Click Start > Open My Computer.
    Select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm. Click OK.
    You may reverse this for safety when we are finished.

    3) Please download ATF Cleaner by Atribune
    http://www.atribune.org/content/view/25/2/
    Save it to your Desktop. We will use this later.

    4) Open Vundofix by Doubleclicking on it, then point your mouse to the white box above the buttons and right click, then click on Add More Files. When the next window opens,
    copy and paste the files into the boxes and click on Add File(s), then click on Close Window. Then click Remove Vundo.

    (files to add)

    C:\WINDOWS\system32\alocqcdg.dll
    C:\WINDOWS\system32\eegoanwd.dll

    5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
    O2 - BHO: (no name) - {47BD3C02-92DC-4DFA-8B2C-B04D8DBB9C9D} - C:\WINDOWS\system32\jkhhf.dll (file missing)
    O2 - BHO: {8d878105-443e-d31a-7c94-b783f8f6bd99} - {99db6f8f-387b-49c7-a13d-e344501878d8} - C:\WINDOWS\system32\aqjxqgjl.dll (file missing)
    O2 - BHO: (no name) - {C47C8987-38D1-4B95-B5AE-142EF65C1B4C} - C:\WINDOWS\system32\jkkli.dll (file missing)

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    6) Right click Start > Explore and navigate to these files/folders and delete them if there.

    (check to make sure these files are gone)

    C:\WINDOWS\system32\alocqcdg.dll

    C:\WINDOWS\system32\eegoanwd.dll

    7) Run ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Click Select All found at the bottom of the list.
    Click the Empty Selected button.
    Click Exit on the Main menu to close the program.

    Restart and post a new HJT log and some feedback.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006
  6. 2008-02-27, 20:10 #6
    starrynite2929
    starrynite2929 is offline
    Junior Member
    Join Date
    Feb 2008
    Posts
    6

    Default

    Okay, thiings definitely seem to be improving. The pages (facebook, picture heavy pages) are actually loading in a reasonable time now too. Both of the files you had me check to see if they were still there are both gone. Please let me know what else I should do. Thank you SO much!!!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:07:35 PM, on 2/27/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\basfipm.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\mobsync.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI05E6~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/f...trol_en_US.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
    O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.kyvon.com/XTSAC.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://sitelines01/connectcomputer/nshelp.dll
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1200925607082
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1200925513922
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://remote.kyvon.com/msrdp.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6...ws-i586-jc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O17 - HKLM\Software\..\Telephony: DomainName = sitelinesllc.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sitelinesllc.local
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 10137 bytes
  7. 2008-02-27, 21:35 #7
    pskelley
    pskelley is offline
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Thanks for returning your information and the feedback. let's do this now.

    KASPERSKY ONLINE SCANNER REPORT Tuesday, February 26, 2008 1:57:19 PM

    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Sun\Java\Deployment\cache\ <<< clean your Java cache, files are infected
    http://support.f-secure.com/enu/home...avacache.shtml

    Remove Vundofix and C:\Vundofix Bakcups\ from your computer, then run a new Kaspersky scan using these settings. Expect some bad files, System Restore still has infected files, I need to be sure there are no others.

    * The program will launch and then begin downloading the latest definition files:
    * Once the files have been downloaded click on NEXT
    * Now click on Scan Settings
    * In the scan settings make that the following are selected:
    * Scan using the following Anti-Virus database:
    * Standard
    * Scan Options:
    * Scan Archives
    * Scan Mail Bases
    * Click OK
    * Now under select a target to scan:
    * Select My Computer
    * This will program will start and scan your system.
    * The scan will take a while so be patient and let it run.
    * Once the scan is complete it will display if your system has been infected.
    * Now click on the Save as Text button:
    * Save the file to your desktop.

    Then post it here.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006
  8. 2008-02-28, 15:05 #8
    starrynite2929
    starrynite2929 is offline
    Junior Member
    Join Date
    Feb 2008
    Posts
    6

    Default

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Thursday, February 28, 2008 8:03:18 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 27/02/2008
    Kaspersky Anti-Virus database records: 538350
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: standard
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    S:\
    T:\
    X:\

    Scan Statistics:
    Total number of scanned objects: 69628
    Number of viruses found: 0
    Number of infected objects: 0
    Number of suspicious objects: 0
    Duration of the scan process: 01:44:39

    Infected Object Name / Virus Name / Last Action
    C:\DocuBuilder\system\agc.adm Object is locked skipped
    C:\DocuBuilder\system\agc.ldb Object is locked skipped
    C:\DocuBuilder\system\Custom.dic Object is locked skipped
    C:\DocuBuilder\system\Security.Usr Object is locked skipped
    C:\DocuBuilder\system\softlink.bsd Object is locked skipped
    C:\DocuBuilder\system\softlink.ldb Object is locked skipped
    C:\DocuBuilder\User\Temp\Contract$$4.ldb Object is locked skipped
    C:\DocuBuilder\User\Temp\Contract$$4.mdb Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\6d0c6c96471a18d5a1b7dcb9627dccd8_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Microsoft\Outlook\Default.NK2 Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Microsoft\Outlook\Default.srs Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Microsoft\Word\AutoRecovery save of Welcome to Safer Networking.asd Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\cert8.db Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\formhistory.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\history.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\key3.db Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\parent.lock Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\search.sqlite Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\urlclassifier2.sqlite Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\bshort.SITELINESLLC\Desktop\Welcome to Safer Networking.doc Object is locked skipped
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    C:\Documents and Settings\bshort.SITELINESLLC\Local Settings\Application Data\Mozilla\Firefox\Profiles\zlc90op8.default\Cache\_CACHE_001_ Object is locked skipped
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    S:\4512-14 Manchester Avenue, LLC.QBW.ND Object is locked skipped
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    X:\Sitelines Server\Sitelines-Projects\Streamline Orthotics - 615\Estimate.xls Object is locked skipped

    Scan process completed.
  9. 2008-02-28, 15:12 #9
    pskelley
    pskelley is offline
    In Memoriam -Always in our heart pskelley's Avatar
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    Oct 2005
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    Clearwater, Florida
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    20,247

    Default

    That's a clean scan, I should have told you not to post a clean scan. Safe surfing

    Some good information for you:
    http://users.telenet.be/bluepatchy/m...wcomputer.html
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    Here is some great information from experts in this field that will help you stay clean and safe online.
    http://users.telenet.be/bluepatchy/m...revention.html
    http://forums.spybot.info/showthread.php?t=279
    http://russelltexas.com/malware/allclear.htm
    http://forum.malwareremoval.com/viewtopic.php?t=14
    http://www.bleepingcomputer.com/forums/topict2520.html
    http://cybercoyote.org/security/not-admin.shtml

    http://www.malwarecomplaints.info/

    Thanks...pskelley
    Safer Networking Forums
    http://www.spybot.info/en/donate/index.html
    If you are reading this information...thank a teacher,
    If you are reading it in English...thank a soldier.
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006
  10. 2008-02-28, 16:19 #10
    starrynite2929
    starrynite2929 is offline
    Junior Member
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    Feb 2008
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    Thank you SO much for your wonderful help!!! This site is wonderful. Keep up the great work!
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