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Thread: Virumonde Victim

  1. #1
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default Virumonde Victim

    Spybot detects 2 entries for this which I haven't been able to remove successfully.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 18:00, on 2008-02-27
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16609)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Windows\sttray.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
    C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\DAEMON Tools Pro\DTProAgent.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\Windows\system32\dlcicoms.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    C:\Windows\system32\taskeng.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Windows\system32\taskeng.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
    O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files\DAEMON Tools Pro\DTProAgent.exe"
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\ShaneG\AppData\Local\Temp\hggdb.dll,#1
    O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\ShaneG\AppData\Local\Temp\khfdb.dll,c
    O4 - HKCU\..\Run: [0c061f5c] rundll32.exe "C:\Users\ShaneG\AppData\Local\Temp\xjfqdcaw.dll",b
    O4 - HKCU\..\Run: [MS Juan] rundll32 "C:\Users\ShaneG\AppData\Local\Temp\vrqqvbnc.dll",run
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-4280655449-3151248959-159418522-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
    O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: dlci_device - - C:\Windows\system32\dlcicoms.exe
    O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 13252 bytes

    Any help would be appreciated.

    Thanks,
    ShaneG.

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    Do you have active firewall on McAfee? If yes then you should disable it or remove Comodo firewall. It's not recommended to have two or more active firewalls in same system.


    Start hjt, do a system scan, check:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\ShaneG\AppData\Local\Temp\hggdb.dll,#1
    O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\ShaneG\AppData\Local\Temp\khfdb.dll,c
    O4 - HKCU\..\Run: [0c061f5c] rundll32.exe "C:\Users\ShaneG\AppData\Local\Temp\xjfqdcaw.dll",b
    O4 - HKCU\..\Run: [MS Juan] rundll32 "C:\Users\ShaneG\AppData\Local\Temp\vrqqvbnc.dll",run

    Close browsers and fix checked.


    Show hidden files (Vista)
    -----------------
    1. Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
    2. Click the View tab.
    3. Under Advanced settings, click Show hidden files and folders, and then click OK.


    Delete following files if found:
    C:\Users\ShaneG\AppData\Local\Temp\hggdb.dll
    C:\Users\ShaneG\AppData\Local\Temp\khfdb.dll
    C:\Users\ShaneG\AppData\Local\Temp\xjfqdcaw.dll
    C:\Users\ShaneG\AppData\Local\Temp\vrqqvbnc.dll


    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.



    Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.
    • The program will launch and start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings and select the following:
    Scan using the following Anti-Virus database:
    • Extended (If available, otherwise Standard)
    Scan Options:
    • Scan Archives
    • Scan Mail Bases
    • Click OK.
    • Under
      select a target to scan
      , select My Computer.
    • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
    Once the scan is complete:
    • Click on the Save as Text button.
    • Save the file to your desktop.
    • Copy and paste that information into your next post if the AV content will fit into one post only.



    Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

    If having a problme doing the above

    Make sure that your Internet security settings are set to default values.

    To set default security settings for Internet Explorer:

    * Open Internet Explorer.
    * Go to the Tools menu, then choose Internet Options.
    * Click on the Security tab.
    * Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.



    Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
    1. Close all applications and windows.
    2. Double-click on dss.exe to run it, and follow the prompts.
    3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
    4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt to your post. in your reply
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default

    Kaspersky did not work trying to run it as Administrator, though I did use the Kaspersky AntiVirus trial version and ran that..however every time I try to copy paste the text from the .txt file I saved from it, notepad and Firefox stop responding.
    The DSS.exe doesn't want to run either in administrator or otherwise, something about memory and win32.

    I haven't tried Spybot or anything since to see if problem is fixed till I've heard back from you on what I should try to get those two programs working or something else.

    Thanks,
    ShaneG.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    Did you ran Kaspersky online scanner on Internet Explorer? It won't work on Firefox.

    The DSS.exe doesn't want to run either in administrator or otherwise, something about memory and win32.
    What is exact error message?

    I haven't tried Spybot or anything since to see if problem is fixed till I've heard back from you on what I should try to get those two programs working or something else.
    You could run Spybot at some point. Also, if you can't make DSS work post a fresh hjt log. The reason why I didn't ask for it earlier is that DSS will generate hjt log automatically as part of its logs.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default

    'Is not a valid Win32 application' when tried normally.
    'Invalid access to memory location' as Administrator.

    I used IE for Kaspersky when I read that firefox wouldn't work with it.

    Shall post a hjt log after I run spybot in a little bit.

    Thanks,
    ShaneG.

  6. #6
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 18:10, on 2008-02-29
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16609)
    Boot mode: Normal

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    C:\Windows\sttray.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\Windows\system32\dlcicoms.exe
    C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
    C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    C:\Windows\system32\taskeng.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\program files\common files\installshield\updateservice\isuspm.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    c:\program files\common files\mcafee\mna\mcnasvc.exe
    C:\Program Files\McAfee\MSC\mcuimgr.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [CCUTRAYICON] C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
    O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files\DAEMON Tools Pro\DTProAgent.exe"
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-4280655449-3151248959-159418522-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll
    O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: dlci_device - - C:\Windows\system32\dlcicoms.exe
    O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
    O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
    O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 12978 bytes

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hjt log looks good. Shall be waiting for that Kaspersky log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    2008-03-01 16:55
    Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 1/03/2008
    Kaspersky Anti-Virus database records: 592501
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    C:\
    D:\
    E:\
    G:\

    Scan Statistics:
    Total number of scanned objects: 113839
    Number of viruses found: 0
    Number of infected objects: 0
    Number of suspicious objects: 0
    Duration of the scan process: 01:54:17

    Infected Object Name / Virus Name / Last Action
    C:\Boot\BCD Object is locked skipped
    C:\Boot\BCD.LOG Object is locked skipped
    C:\ProgramData\comodo\common\db\sigsdb.db Object is locked skipped
    C:\ProgramData\comodo\Firewall Pro\cfplogdb.sdb Object is locked skipped
    C:\ProgramData\McAfee\MNA\NAData Object is locked skipped
    C:\ProgramData\McAfee\MSC\Logs\Events.dat Object is locked skipped
    C:\ProgramData\McAfee\MSC\Logs\{92FD7583-2291-40BC-8ADB-D7DCAB640ABD}.log Object is locked skipped
    C:\ProgramData\McAfee\MSC\McUsers.dat Object is locked skipped
    C:\ProgramData\McAfee\VirusScan\Data\TFR74F0.tmp Object is locked skipped
    C:\ProgramData\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\426764f30e025ba2a238b00bdb884b0f_8a54ffc3-cba4-400d-80c5-f03c8712b195 Object is locked skipped
    C:\ProgramData\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\ProgramData\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.192.Crwl Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\GatherLogs\SystemIndex\SystemIndex.192.gthr Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010001.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010002.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010003.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010004.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010005.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010006.ci Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010006.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010006.wsb Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010007.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010008.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010009.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000A.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000D.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001000F.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010011.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010013.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010017.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010018.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010019.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001B.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001C.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001D.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001E.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001001F.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010020.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010021.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010022.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010023.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010024.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010027.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010028.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010040.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\00010041.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001006D.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\0001006E.wid Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\Indexer\CiFiles\INDEX.000 Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\CiPT0000.000 Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\PropMap\Used0000.000 Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SecStore\CiST0000.000 Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk1.gthr Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.chk2.gthr Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects\SystemIndex\SystemIndex.Ntfy234.gthr Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc\NtfD789.tmp Object is locked skipped
    C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc\NtfD78A.tmp Object is locked skipped
    C:\ProgramData\Microsoft\Windows\DRM\Cache\Indiv01.tmp Object is locked skipped
    C:\ProgramData\Microsoft\Windows\DRM\drmstore.hds Object is locked skipped
    C:\ProgramData\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat{3f8ac401-41a9-11dc-9caa-0019d176d34a}.TM.blf Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat{3f8ac401-41a9-11dc-9caa-0019d176d34a}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Local\Microsoft\Windows\UsrClass.dat{3f8ac401-41a9-11dc-9caa-0019d176d34a}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiondb.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiondb.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectionnameindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectionnameindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectionrevindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectionrevindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypedateindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypedateindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypeindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypeindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypenameindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_collectiontypenameindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_content.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_content.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_creationdateindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_creationdateindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_propdb.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_propdb.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_typenameindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_typenameindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_urldb.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_urldb.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_urlindex.mdb1 Object is locked skipped
    C:\Users\IUSR_NMPR\AppData\Roaming\Intel\IntelDH\mediaserver\db\mb_urlindex.mdb2 Object is locked skipped
    C:\Users\IUSR_NMPR\NTUSER.DAT Object is locked skipped
    C:\Users\IUSR_NMPR\ntuser.dat.LOG1 Object is locked skipped
    C:\Users\IUSR_NMPR\ntuser.dat.LOG2 Object is locked skipped
    C:\Users\IUSR_NMPR\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
    C:\Users\IUSR_NMPR\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
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    C:\Users\ShaneG\AppData\Local\Microsoft\Internet Explorer\MSIMGSIZ.DAT Object is locked skipped
    C:\Users\ShaneG\AppData\Local\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped
    C:\Users\ShaneG\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
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    C:\Users\ShaneG\AppData\Local\Microsoft\Windows\UsrClass.dat{62a93b33-51ba-11dc-b3b3-0019d176d34a}.TM.blf Object is locked skipped
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    C:\Users\ShaneG\AppData\Local\Mozilla\Firefox\Profiles\r1u0hz93.default\Cache\_CACHE_001_ Object is locked skipped
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    C:\Users\ShaneG\AppData\Local\Mozilla\Firefox\Profiles\r1u0hz93.default\Cache\_CACHE_MAP_ Object is locked skipped
    C:\Users\ShaneG\AppData\Local\SupportSoft\DellSupportCenter\ShaneG\state\logs\sprtcmd.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\NMSSupport\gdql_in_IntelHCTAgent.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\NMSSupport\glog.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\NMSSupport\IntelHCTAgent.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\GTek\GTUpdate\AUpdate\NMSSupport\IntelHCTAgent_GTActions.log Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\cert8.db Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\formhistory.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\history.dat Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\key3.db Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\parent.lock Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\search.sqlite Object is locked skipped
    C:\Users\ShaneG\AppData\Roaming\Mozilla\Firefox\Profiles\r1u0hz93.default\urlclassifier2.sqlite Object is locked skipped
    C:\Users\ShaneG\NTUSER.DAT Object is locked skipped
    C:\Users\ShaneG\ntuser.dat.LOG1 Object is locked skipped
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    C:\Users\ShaneG\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
    C:\Users\ShaneG\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
    C:\Users\ShaneG\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
    C:\Windows\Debug\PASSWD.LOG Object is locked skipped
    C:\Windows\Debug\sam.log Object is locked skipped
    C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
    C:\Windows\inf\setupapi.app.log Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\WindowsUpdate.log Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1 Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG2 Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{3a539869-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{3a539869-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
    C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{3a539869-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
    C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT Object is locked skipped

    (continued in next post)

  9. #9
    Junior Member
    Join Date
    Feb 2008
    Posts
    8

    Default

    C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1 Object is locked skipped
    C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG2 Object is locked skipped
    C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TM.blf Object is locked skipped
    C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
    C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{3a539865-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
    C:\Windows\SoftwareDistribution\EventCache\{8C452C51-4875-4863-88E8-3AD288B335D0}.bin Object is locked skipped
    C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
    C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
    C:\Windows\System32\catroot2\edb.log Object is locked skipped
    C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
    C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
    C:\Windows\System32\config\COMPONENTS Object is locked skipped
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    C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
    C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
    C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.0.regtrans-ms Object is locked skipped
    C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.1.regtrans-ms Object is locked skipped
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    C:\Windows\System32\config\TxR\{250834b7-750c-494d-bdc3-da86b6e2101a}.TxR.blf Object is locked skipped
    C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
    C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
    C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
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    C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped
    C:\Windows\System32\drivers\sptd.sys Object is locked skipped
    C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
    C:\Windows\System32\Msdtc\KtmRmTm.blf Object is locked skipped
    C:\Windows\System32\Msdtc\KtmRmTmContainer00000000000000000001 Object is locked skipped
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    C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
    C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
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    C:\Windows\System32\WDI\LogFiles\WdiContextLog.etl.003 Object is locked skipped
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    C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\IntelDH.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
    C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
    C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
    C:\Windows\Temp\mcmsc_2cvIRCE4NAsqnjq Object is locked skipped
    C:\Windows\Temp\mcmsc_4tfOSjFs5vXV1F2 Object is locked skipped
    C:\Windows\Temp\mcmsc_pXNcEjnnFIiNfRf Object is locked skipped
    C:\Windows\Temp\mcmsc_QOdyUUOXrueDBUi Object is locked skipped
    C:\Windows\Temp\nmsmc_DQLWinService.log Object is locked skipped
    C:\Windows\WindowsUpdate.log Object is locked skipped

    Scan process completed.

    Found out I had to make that site a trusted site in order for the process to work.

    ShaneG.

  10. #10
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    A To disable the System Restore feature:

    1. Click on the Start button.
    2. Hover over the Computer option, right click on it and then click Properties.
    3. On the left hand side, click Advanced Settings.
    4. If asked to permit the action, click on Allow.
    5. Click on the System Protection tab.
    6. Uncheck any checkboxes listed for your hard drives.
    7. Press OK.


    B. Reboot.

    C Turn ON System Restore.
    Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.



    We need to re hide system files. To do so, please follow the steps below:
    1. Double-click My Computer.
    2. Click the Tools menu, and then click Folder Options.
    3. Click the View tab.
    4. Put a check by
      Hide file extensions for known file types.
    5. Under the
      Hidden files
      folder, select
      Show hidden files and folders.
    6. Check
      Hide protected operating system files.
    7. Click Apply, and then click OK.



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • Download SpywareBlaster
      Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
      kill bits
      in the registry, so that certain activex controls can't install.
      If you don't know what activex controls are, see here
      You can download SpywareBlaster here here
      SpywareBlaster tutorial
    • Download iespyad
      It puts many bad webpages on your restricted zones list. This means that you can still view the
      bad
      webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
      If you need help understanding how it works, there is a tutorial here
      Download it here
    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok




    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Run the spybot and adaware regularly. (Once or twice a week minimum.)
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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