stop cid popups
please i hope you can help me out im a real novice on computers so be gentle..................one finger typing that is the level of my skills
keep geting cid popups on mt pc tried a few types of scans but were not succesful
i have run hijackthis and hopefully i can post the log
here goes
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:48:31, on 01/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common
Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program
Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program
Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} -
C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program
Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe
bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program
Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe"
/background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default
user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -
C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1
\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-
00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program
Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} -
C:\Program Files\Norton SystemWorks Basic Edition\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32
\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}
- C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) -
http://messenger.zone.msn.com/binary...r.cab56986.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) -
http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) -
http://h30155.www3.hp.com/ediags/dd/...lMgr_v01_4.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://gfx1.mail.live.com/mail/w1/re...s/MSNPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module)
- http://cdn.scan.onecare.live.com/res...scbase9602.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) -
https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) -
http://h20270.www2.hp.com/ediags/gmn...tDetection.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) -
https://ebanking.northernbank.co.uk/.../e-Safekey.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common
Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program
Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering
Technology\admServ.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program
Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -
C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation -
C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company -
C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) -
Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1
\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation -
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation -
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE
Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation -
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1
\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
--
End of file - 10230 bytes
thats a result for me
