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Thread: cannot install

  1. #1
    Junior Member
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    Mar 2008
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    Exclamation cannot install

    when i try to install spybot s&d 1.5.2, when it says it is connecting to the internet to download a file called updallocator.php, it can never download it no matter what. redownloading and reinstalling does not fix this. my firewall is configured to allow the installer. i am running windows xp home with avg antivirus pro 7.5, zonealarm antispyware and mamutu from emsi software. i could install it long ago, but i can't now. is there an alternate way to get that updallocator.php file? i feel unprotected without spybot.
    Last edited by too456; 2008-03-17 at 09:56. Reason: specify more information

  2. #2
    Junior Member
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    Mar 2008
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    Default

    have you tried uninstalling the other virus protection programs, are they conflicting with spy bot or could you partition your drive and put it on there?
    Last edited by BulbusMaximus; 2008-03-17 at 10:05.

  3. #3
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
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    5,859

    Default

    too456:

    Please read my suggestion in post #5 of the following thread:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  4. #4
    Junior Member
    Join Date
    Mar 2008
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    6

    Thumbs up solved

    thanks for all the help-i tried referring to the post md usa spybot fan told me-it worked! it is happily protecting my system. thanks all~

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