Hi steam.
I am still unable to uninstall my outdated java, and I am unable to download the latest version as well.
I followed your instructions but for step 7: "Select the Save report as button in the lower left hand of the screen and save it to a text file on your system," I wasn't able to save it because I couldn't click on the button.
The scanner detected some cookies and this:
HKU\S-1-5-21-2424113687-766625981-3052225528-1006\Software...
Infected with Downloader.ConHook.l
Risk: High
HiOriginally Posted by cavee
Did you "Apply all actions" & have AVG Anti-Spyware fix what it found ?
-
What do you mean ... I am unable to download the latest version as well.
You mean you can't install it, NOT you can't download it don't you ?
Please clarify this first ...
THEN...
Please go here :-
http://support.microsoft.com/kb/886630/
Scroll down to RESOLUTION & try each method in turn ...
Try to uninstall java after you have applied each method, until it works ...
When you get to the part which says 3. In Windows Explorer, rename the following files in the %systemroot%\System32 folder:
• Msi.dll
• Msihnd.dll
• Msiexec.exe
rename each file by adding .old onto it, so you have Msi.dll.old ... do the same for the other two ...
If there is any of it you don't understand ... please ask.
steam
Last edited by steamwiz; 2008-04-08 at 21:24.
MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E
Hi steam.
Yes, I clicked on "apply all actions" after the scan was complete. The HKU\S-1-5-21-2424113687-766625981-3052225528-1006\Software... infected with Downloader.ConHook.l is in the Quarantine.
I followed the methods and finally deleted my old version of Java and installed the new one.
Do I just leave the Msi.dll.old and the others as they are?
Hi
Yes you can leave them, they wont be a problem named as they are.
Windows should have created new versions of those files, do you see new versions of those files next to the ones you added the .old to ?
As long as you do, & I don't see how the windows installer could work if you don't ... then you can delete the ones which you renamed ...
This has been a long & challenging thread ... is everything now resolved ?
steam
MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E
Hi steam, everything is running smoothly now. Do you have any good sites for a firewall and an antivirus program? I want to get rid of the McAfee firewall and the McAcfee antivirus program I have because they both never update.
I just donated 20 dollars, thank you so much for all of your help!
Hi
Thank you for the donation ...
I use AVG free anti-virus & Zonealarm free firewall myself, I believe these are perfectly adequate for the needs of the average home PC user ...
Take a look here, at this post by Tony Klein :-
http://forums.spybot.info/showthread.php?t=279
You'll find it very useful & informative, section 8 has links to free firewalls, section 9 to free anti-virus ...
Happy surfing
steam
MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E
Hi steam, I downloaded a firewall and anti-virus now. Thanks for everything!
Hi
You're very welcome
Happy surfing
I'll lock this thread now that it is rsolved.
steam
MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E
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