As the title insinuates i have the win32 agent somewhere in my files and i cant remove it. I run spybot and it will pick it up, but it cant delete one file that is in the directory and it makes other files re-occur. I have X-cleaner installed as well and it will pick it up as well but cannot delete it. Other apps such as ad-aware i am told that the administrator has set policies on this application and it will not run. I have windows defender as well but since the infection it will not even open. I am 15 so making directions as simple as possible will be appreciated. And I also am running in safe mode because in normal mode my system freezes up and also cant connect to the internet. Thanks in advance.