Page 3 of 3 FirstFirst 123
Results 21 to 30 of 30

Thread: Another virtumonde ...

  1. #21
    Junior Member
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    15

    Default

    Disabled suggested files. Tried to run HJT but hung. On reboot CHDSK automatically ran with message:

    File verification ok
    Index verification - delete index entry A0001112.dll in index $I30 of file 18096
    delete index entry A0001113.dll in index $I30 of file 18096
    Verification complete
    Security descriptors ok
    Journal verification ok

    Then reboot continued as pernormal

    Ran HJT with log (ran ok):

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:23:54 a.m., on 18/04/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\System32\CTSvcCDA.EXE
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\BITWARE\NT\bwprnmon.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
    C:\PROGRA~1\Grisoft\AVG7\avgw.exe
    C:\Program Files\TelstraClear Broadband Support\bin\mpbtn.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.10.1.250:3128
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll (file missing)
    O4 - HKLM\..\Run: [bwprnmon.exe] C:\BITWARE\NT\bwprnmon.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: TelstraClear Broadband Support.lnk = C:\Program Files\TelstraClear Broadband Support\bin\matcli.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (file missing)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1157747360328
    O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - http://chat.msn.com/controls/msnchat45.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O21 - SSODL: UnknownService - {168e7225-bb33-4b36-bf89-d2025bfafad8} - (no file)
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
    O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

    --
    End of file - 8771 bytes

  2. #22
    Junior Member
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    15

    Default

    Oops...forgot your question!

    Norton has both virus detection and firewall but suggests several things need attention:

    Inbound firewall
    Virus & spyware scan
    Advanced firewall
    Intrusion prevention
    Instant messenger scanning
    Phishing protection

    Should I attend to these now?

  3. #23
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    If Norton is up-to-date, then you should uninstall AVG.

    Only one antivirus should be active.

    "Should I attend to these now?"

    Sure you can.

    Any other issues left?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  4. #24
    Junior Member
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    15

    Default

    Only the issue of thanking you again!

  5. #25
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Please post then a fresh HijackThis log after AVG removal and I'll give you final instructions
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  6. #26
    Junior Member
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    15

    Default

    Has taken quite a while to attend to Norton's requests...Norton hung repeatedly. So tried to uninstall...hung at that as well. Started from safe mode and managed a fresh installation of Norton. Out of interest ran a Kapersky scan after...trojan downloader again!

    Posting both Kapersky and HJT reports:

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Sunday, April 20, 2008 10:37:33 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 20/04/2008
    Kaspersky Anti-Virus database records: 716331
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    A:\
    C:\
    D:\

    Scan Statistics:
    Total number of scanned objects: 99531
    Number of viruses found: 3
    Number of infected objects: 7
    Number of suspicious objects: 0
    Duration of the scan process: 01:24:36

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\ccSubSDK\submissions.idx Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\volatile.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{00335264-AE1D-4208-BFD8-DB8767AC947F}.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{210719B1-5378-4E7D-8BE1-8DD0F55B04CF}.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{4BC4F60A-5B1E-49B7-84DD-A683F42CE93F}.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\{A33082E9-A46B-442A-9487-2F6BE5F16D86}.DAT Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-04-20_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{6AC89967-8564-4626-9D90-6548CCECE5E4}.ldb Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\Shl_{6AC89967-8564-4626-9D90-6548CCECE5E4}.sds Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\5A5F8381.TMP Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\Richard Burr\Application Data\Symantec\NPMDataStore\CIMStore.xml Object is locked skipped
    C:\Documents and Settings\Richard Burr\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\History\History.IE5\MSHist012008042020080421\index.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Temp\~DFDA8E.tmp Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Temp\~DFDAAB.tmp Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Richard Burr\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Richard Burr\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
    C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
    C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped
    C:\Program Files\Microsoft Office\Office10\XLStart\PDFMaker.xla Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
    C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
    C:\Program Files\TelstraClear Broadband Support\log\mpbtn.log Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004623.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004623.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004623.exe RarSFX: infected - 2 skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004624.exe Infected: not-a-virus:Porn-Dialer.Win32.IComp.e skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004631.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP12\A0004649.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP2\A0001061.exe Infected: Trojan-Downloader.Win32.Obfuscated.eo skipped
    C:\System Volume Information\_restore{AF9E2A1D-B8A3-42A0-BC20-CA601AA1805A}\RP21\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\EventCache\{963961A8-EAA9-4EAA-8818-8E856E25D001}.bin Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\TEMP\JETD428.tmp Object is locked skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:43:32 p.m., on 20/04/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    C:\WINDOWS\System32\CTSvcCDA.EXE
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\BITWARE\NT\bwprnmon.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
    C:\Program Files\TelstraClear Broadband Support\bin\mpbtn.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
    C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
    C:\Program Files\Common Files\Symantec Shared\NPC\npcLUStb.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.10.1.250:3128
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
    O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
    O4 - HKLM\..\Run: [bwprnmon.exe] C:\BITWARE\NT\bwprnmon.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
    O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: TelstraClear Broadband Support.lnk = C:\Program Files\TelstraClear Broadband Support\bin\matcli.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll (file missing)
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
    O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://D:\content\include\XPPatchInstaller.CAB
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1157747360328
    O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - http://chat.msn.com/controls/msnchat45.cab
    O21 - SSODL: UnknownService - {168e7225-bb33-4b36-bf89-d2025bfafad8} - (no file)
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
    O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

    --
    End of file - 8287 bytes

  7. #27
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Logs look good.

    All viruses are in system restore and inactive.

    I give you later instructions how to empty it.

    Other than that, any problems left?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  8. #28
    Junior Member
    Join Date
    Apr 2008
    Location
    NZ
    Posts
    15

    Default

    Whew!..
    Things running normally and with much better speed now thanks.
    Norton all happy and undated...nothing turned up when scanned last night.

  9. #29
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Then you're clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    You can fix these, they are leftovers:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank (unless you have set it)
    O21 - SSODL: UnknownService - {168e7225-bb33-4b36-bf89-d2025bfafad8} - (no file)

    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop.
    • Scroll down to where it saysThe Java SE Runtime Environment (JRE) allows end-users to run Java applications..
    • Click the Download button to the right.
    • Select Windows on platform combobox and check the box that says:
      Accept License Agreement. Click continue.
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
    • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.


    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide

      or

      Windows Vista System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

      This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

      Instructions for Spybot S & D

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety

    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software


    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  10. #30
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •