Need help with Virtumonde and other problems

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Make sure your version of Spybot is totally up to date and fully immunized.
I am running version 1.5.2.20 Latest detection update: 2008-04-09

If you are up to date, it may be a false positive, look here:
http://forums.spybot.info/forumdisplay.php?f=16
or post here for help from the Spybot experts:
http://forums.spybot.info/forumdisplay.php?f=4
(please be sure it is not you first, before you watse their time)

Why does Spybot-S&D flag changes in the Windows Security Center?
http://www.safer-networking.org/en/faq/46.html
http://www.safer-networking.org/en/faq/index.html
http://forums.spybot.info/showthread.php?t=250

Thanks
 
Hi pskelly,

I updated to use the same version and date as the one you mention. How do I determine if it is a false positive?

Should I reenable teatimer?

My Norton Antivirus is again turned off. How can I keep this turned on? I believe it was the trojan that turned this off but now it still keeps turning itself off. Do I have a problem still?

I am wondering if you can give me advice on what firewall and antivirus program to use. Currently I am using norton protection suite for firewall and antivirus. I am using S&D for spyware but forgot originally to immunize which is how I got into this mess.

Is AVG (the free version) better to use than nortons? Can you recommend a better firewall than nortons?

By the way, what am I supposed to do now?

Thanks again for all your help. Your volunteer work in helping others is very generous.
 
Yes, enable TeaTimer if you run it.

In my post #40, I included links with information from experts that should answer all of your questions if you will take the time to review them. Once you have done that, if you still have questions, post them and I will do my best to give you answers.
Is AVG (the free version) better to use than nortons? Can you recommend a better firewall than nortons?
Click to expand...
I run AVG Free myself, but I am not in the business of comparing programs, I personally offer only freeware. If you want comparisons, ask Google for help such as:
http://www.google.com/search?hl=en&q=compare+firewalls&btnG=Google+Search

Thanks
 
Hi pskelly,

I reenabled teatimer and also changed my firewall from Norton to on-line armour. I changed my AV program from Norton to Avira. Also I added spyware guard and spyware blaster.

The results...

I ran a full scan of Avira and it found 1 trojan called TR/Crpt.XPACK.Gen which I had it delete.

I also ran another full S&D scan and it continues to find the smitfraud.c trojan.

My computer worked well last night but today I am having difficulty connecting to my wireless. I am plugged in right now. I think maybe I denied some critical access needed by the computer to connect to the wireless router.

Also when I went into the firewall settings if I look at the allowed hosts it is full of all the nasty websites you would never want to access, with full access allowed to those sites. I think something is disabling the protection still.

Is there some kind of a new scan we can still run? I think I am still infected.
 
Result of reboot and rescan of S&D today.

DoubleClick tracking cookie
FastClick tracking cookie
HitBox tracking cookie
HitsLink tracking cookie
MediaPlex tracking cookie
Microsoft.WindowsSecurityCenter_disabled
Statcounter tracking cookie

No more Smitfraud.C reported. Are these tracking cookies bad and if they are how can I prevent them?

I just ran another Avira virus scan and it found the same Trojan as last time.
 
Microsoft.WindowsSecurityCenter_disabled <<< this was covered in a post, I willl post the information again:
Why does Spybot-S&D flag changes in the Windows Security Center?
http://www.safer-networking.org/en/faq/46.html
http://www.safer-networking.org/en/faq/index.html
http://forums.spybot.info/showthread.php?t=250

Ask any Spybot questions in the Spybot forum:
http://forums.spybot.info/forumdisplay.php?f=4

This information will help you control tracking cookies:
http://www.mvps.org/winhelp2002/cookies.htm
http://www.microsoft.com/windows/ie/using/howto/privacy/config.mspx

Post log of what Avira virus scan is showing you along with a new HJT log.
 
AntiVir PersonalEdition Classic
Report file date: Sunday, April 13, 2008 12:03

Scanning for 1198942 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Username: SYSTEM
Computer name: HOME-8095EC165C

Version information:
BUILD.DAT : 270 15603 Bytes 9/19/2007 13:32:00
AVSCAN.EXE : 7.0.6.1 290856 Bytes 8/23/2007 18:16:29
AVSCAN.DLL : 7.0.6.0 49192 Bytes 8/16/2007 17:23:51
LUKE.DLL : 7.0.5.3 147496 Bytes 8/14/2007 20:32:47
LUKERES.DLL : 7.0.6.1 10280 Bytes 8/21/2007 17:35:20
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 7/18/2007 19:27:15
ANTIVIR1.VDF : 7.0.3.2 5447168 Bytes 3/7/2008 05:17:35
ANTIVIR2.VDF : 7.0.3.156 795136 Bytes 4/11/2008 05:17:35
ANTIVIR3.VDF : 7.0.3.158 61952 Bytes 4/11/2008 05:17:35
AVEWIN32.DLL : 7.6.0.85 3461632 Bytes 4/13/2008 05:17:36
AVWINLL.DLL : 1.0.0.7 14376 Bytes 2/26/2007 15:36:26
AVPREF.DLL : 7.0.2.2 25640 Bytes 7/18/2007 12:39:17
AVREP.DLL : 7.0.0.1 155688 Bytes 4/16/2007 18:16:24
AVPACK32.DLL : 7.6.0.3 360488 Bytes 4/13/2008 05:17:36
AVREG.DLL : 7.0.1.6 30760 Bytes 7/18/2007 12:17:06
AVARKT.DLL : 1.0.0.20 278568 Bytes 8/28/2007 17:26:33
AVEVTLOG.DLL : 7.0.0.20 86056 Bytes 7/18/2007 12:10:18
NETNT.DLL : 7.0.0.0 7720 Bytes 3/8/2007 16:09:42
RCIMAGE.DLL : 7.0.1.30 2342952 Bytes 8/7/2007 17:38:13
RCTEXT.DLL : 7.0.62.0 86056 Bytes 8/21/2007 17:50:37
SQLITE3.DLL : 3.3.17.1 339968 Bytes 7/23/2007 14:37:21

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: off
Scan boot sector.................: on
Boot sectors.....................: C:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Sunday, April 13, 2008 12:03

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'firefox.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SpybotSD.exe' - '1' Module(s) have been scanned
Scan process 'YPCSER~1.EXE' - '1' Module(s) have been scanned
Scan process 'sgbhp.exe' - '1' Module(s) have been scanned
Scan process 'sgmain.exe' - '1' Module(s) have been scanned
Scan process 'DLG.exe' - '1' Module(s) have been scanned
Scan process 'SSDK02.exe' - '1' Module(s) have been scanned
Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned
Scan process 'YahooMessenger.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'ycommon.exe' - '1' Module(s) have been scanned
Scan process 'RogersAgent.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'oaui.exe' - '0' Module(s) have been scanned
Scan process 'ApntEx.exe' - '1' Module(s) have been scanned
Scan process 'hidfind.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'ypc.exe' - '1' Module(s) have been scanned
Scan process 'yop.exe' - '1' Module(s) have been scanned
Scan process 'WLTRAY.EXE' - '1' Module(s) have been scanned
Scan process 'quickset.exe' - '1' Module(s) have been scanned
Scan process 'Apoint.exe' - '1' Module(s) have been scanned
Scan process 'atiptaxx.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'wdfmgr.exe' - '1' Module(s) have been scanned
Scan process 'NicConfigSvc.exe' - '1' Module(s) have been scanned
Scan process 'MDM.EXE' - '1' Module(s) have been scanned
Scan process 'LSSrvc.exe' - '1' Module(s) have been scanned
Scan process 'GoogleUpdaterService.exe' - '1' Module(s) have been scanned
Scan process 'BAsfIpM.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'scardsvr.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'oasrv.exe' - '0' Module(s) have been scanned
Scan process 'BCMWLTRY.EXE' - '1' Module(s) have been scanned
Scan process 'WLTRYSVC.EXE' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
54 processes with 54 modules were scanned

Start scanning boot sectors:
Boot sector 'C:\'
[NOTE] No virus was found!

Starting to scan the registry.
The registry was scanned ( '39' files ).


Starting the file scan:

Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\System Volume Information\_restore{17913FD4-45AD-4887-AA5D-26A9E19EBD19}\RP4\A0000605.exe
[DETECTION] Is the Trojan horse TR/Crypt.XPACK.Gen
[INFO] The file was deleted!


End of the scan: Sunday, April 13, 2008 12:46
Used time: 43:06 min

The scan has been canceled!

3428 Scanning directories
174618 Files were scanned
1 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
1 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
1 Files cannot be scanned
174617 Files not concerned
845 Archives were scanned
1 Warnings
11 Notes
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:23 AM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Rogers\SelfHealing\rogersagent.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\YPCSER~1.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avcenter.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\Garyrunningdude.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {6D35C75F-7BAF-4B9D-8BF1-DCCC655BF6CF} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {A98D0065-7326-41B5-B8D9-C5B692CDB82F} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: (no name) - {B87DB383-2A35-40A6-89E3-09F694B14884} - (no file)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [RogersAgent] c:\Program Files\Rogers\SelfHealing\rogersagent.exe
O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB2474] command /c del "C:\WINDOWS\system32\cbXQiHBU.dll_old"
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1206583687759
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL...-jc.cab&File=jinstall-6u5-windows-i586-jc.cab
O20 - Winlogon Notify: geBuUlLE - C:\WINDOWS\
O21 - SSODL: VolumeRam - {205e4f97-849e-4a84-98eb-c1c1ac0c5bdc} - (no file)
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.1 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 10630 bytes
 
In my post #40 I gave you detailed instructions for cleaning your System Restore files, and I also included a link in the information for doing this:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

This is the item your antivirus program is finding, it is a protected file and can only be removed by following the instructions I posted. Avira may try to delete it, but it cannot, and the item will continue to be identified until you clear your infected System Restore point.
C:\System Volume Information\_restore{17913FD4-45AD-4887-AA5D-26A9E19EBD19}\RP4\A0000605.exe

Make sure you have viewing all files and folders enabled so you can see this file which has been renamed and is benign:
http://www.xtra.co.nz/help/0,,4155-1916458,00.html

C:\WINDOWS\system32\cbXQiHBU.dll_old <<< navigate to that file and delete it.
Empty your Recycle Bin on the Desktop to clean it from there.

Disable TeaTimer, restart the computer

Download ResetTeaTimer.bat.
http://downloads.subratam.org/ResetTeaTimer.bat
Double click ResetTeaTimer.bat

That should remove the items from TT's memory, if the items (which are dead...not malware) appear again, then uninstall Spybot S&D completely, restart then go through those steps again. Then check the log to make sure they are gone. Then reinstall Spybot S&D and reactivate TT if you use it.

Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {6D35C75F-7BAF-4B9D-8BF1-DCCC655BF6CF} - (no file)
O2 - BHO: (no name) - {A98D0065-7326-41B5-B8D9-C5B692CDB82F} - (no file)
O2 - BHO: (no name) - {B87DB383-2A35-40A6-89E3-09F694B14884} - (no file)
O4 - HKCU\..\RunOnce: [SpybotDeletingB2474] command /c del "C:\WINDOWS\system32\cbXQiHBU.dll_old"
O20 - Winlogon Notify: geBuUlLE - C:\WINDOWS\
O21 - SSODL: VolumeRam - {205e4f97-849e-4a84-98eb-c1c1ac0c5bdc} - (no file)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Would not hurt to run clean manager:
http://spyware-free.us/tutorials/cleanmgr/

Remember...when an item is an infected System Restore file it will start like this: C:\System Volume Information\_restore

Thanks
 
Hi pskelly,

I followed all of your instructions. I was not able to find the file with the _old ending (don't remember what it is called). Anyhow, I was successful in following all the rest of your instructions. I reinstalled S&D and online armour in order to clear things up.

A fresh scan using S&D was clean and so was the Avira scan.

I ran a HJT and there is no evidence of anything suspicious. I have included the log for you to check and hopefully tell me I am in the clear.

I would like to thank you again for all of your help. It is appreciated. I know I was not the easiest to help but I did try to follow your instructions the best I could.

I will donate to the cause for the very valuable service you guys are providing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:53:40 PM, on 4/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Rogers\SelfHealing\rogersagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\YPCSER~1.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\Garyrunningdude.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKCU\..\Run: [RogersAgent] c:\Program Files\Rogers\SelfHealing\rogersagent.exe
O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1206583687759
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL...-jc.cab&File=jinstall-6u5-windows-i586-jc.cab
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.1 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 10171 bytes
 
Thanks for the feedback, your HJT log run at 11:53:40 PM, on 4/14/2008 looks fine. This file: C:\WINDOWS\system32\cbXQiHBU.dll_old <<< has been renamed and as such is of no harm to you. It is likely it is there and if you wish to remove it, make sure you are viewing all files and folders and then ask Search Companion to locate it.
Start > Search > All files and folders > All or part of the file name: > enter cbXQiHBU.dll_old into the search box and click Search. Be patient, Search Companion has a lot of files to search through and it may take an hour, but if it is there SC will find it. All files and folders must be enabled: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Safe surfing...Phil
 
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