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Thread: Need help with Virtumonde and other problems

  1. #51
    In Memoriam -Always in our heart pskelley's Avatar
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    In my post #40 I gave you detailed instructions for cleaning your System Restore files, and I also included a link in the information for doing this:
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    This is the item your antivirus program is finding, it is a protected file and can only be removed by following the instructions I posted. Avira may try to delete it, but it cannot, and the item will continue to be identified until you clear your infected System Restore point.
    C:\System Volume Information\_restore{17913FD4-45AD-4887-AA5D-26A9E19EBD19}\RP4\A0000605.exe

    Make sure you have viewing all files and folders enabled so you can see this file which has been renamed and is benign:
    http://www.xtra.co.nz/help/0,,4155-1916458,00.html

    C:\WINDOWS\system32\cbXQiHBU.dll_old <<< navigate to that file and delete it.
    Empty your Recycle Bin on the Desktop to clean it from there.

    Disable TeaTimer, restart the computer

    Download ResetTeaTimer.bat.
    http://downloads.subratam.org/ResetTeaTimer.bat
    Double click ResetTeaTimer.bat

    That should remove the items from TT's memory, if the items (which are dead...not malware) appear again, then uninstall Spybot S&D completely, restart then go through those steps again. Then check the log to make sure they are gone. Then reinstall Spybot S&D and reactivate TT if you use it.

    Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    O2 - BHO: (no name) - {6D35C75F-7BAF-4B9D-8BF1-DCCC655BF6CF} - (no file)
    O2 - BHO: (no name) - {A98D0065-7326-41B5-B8D9-C5B692CDB82F} - (no file)
    O2 - BHO: (no name) - {B87DB383-2A35-40A6-89E3-09F694B14884} - (no file)
    O4 - HKCU\..\RunOnce: [SpybotDeletingB2474] command /c del "C:\WINDOWS\system32\cbXQiHBU.dll_old"
    O20 - Winlogon Notify: geBuUlLE - C:\WINDOWS\
    O21 - SSODL: VolumeRam - {205e4f97-849e-4a84-98eb-c1c1ac0c5bdc} - (no file)

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    Would not hurt to run clean manager:
    http://spyware-free.us/tutorials/cleanmgr/

    Remember...when an item is an infected System Restore file it will start like this: C:\System Volume Information\_restore

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  2. #52
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    Hi pskelly,

    I followed all of your instructions. I was not able to find the file with the _old ending (don't remember what it is called). Anyhow, I was successful in following all the rest of your instructions. I reinstalled S&D and online armour in order to clear things up.

    A fresh scan using S&D was clean and so was the Avira scan.

    I ran a HJT and there is no evidence of anything suspicious. I have included the log for you to check and hopefully tell me I am in the clear.

    I would like to thank you again for all of your help. It is appreciated. I know I was not the easiest to help but I did try to follow your instructions the best I could.

    I will donate to the cause for the very valuable service you guys are providing.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:53:40 PM, on 4/14/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Tall Emu\Online Armor\oasrv.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\SCardSvr.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\basfipm.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\PROGRA~1\Yahoo!\YOP\yop.exe
    C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\Apoint\HidFind.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Tall Emu\Online Armor\oaui.exe
    C:\Program Files\Rogers\SelfHealing\rogersagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\YPCSER~1.EXE
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\Trend Micro\HijackThis\Garyrunningdude.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [bascstray] BascsTray.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
    O4 - HKCU\..\Run: [RogersAgent] c:\Program Files\Rogers\SelfHealing\rogersagent.exe
    O4 - HKCU\..\Run: [SHS] "C:\Program Files\Rogers\SelfHealing\SHS.exe" /background
    O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1206583687759
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD39/JSCDL/...ws-i586-jc.cab
    O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Broadcom ASF IP monitoring service v6.0.1 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

    --
    End of file - 10171 bytes

  3. #53
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
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    Thanks for the feedback, your HJT log run at 11:53:40 PM, on 4/14/2008 looks fine. This file: C:\WINDOWS\system32\cbXQiHBU.dll_old <<< has been renamed and as such is of no harm to you. It is likely it is there and if you wish to remove it, make sure you are viewing all files and folders and then ask Search Companion to locate it.
    Start > Search > All files and folders > All or part of the file name: > enter cbXQiHBU.dll_old into the search box and click Search. Be patient, Search Companion has a lot of files to search through and it may take an hour, but if it is there SC will find it. All files and folders must be enabled: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

    Safe surfing...Phil
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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