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Thread: help remove trojan horse generic10 and bho

  1. #1
    Junior Member
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    Default help remove trojan horse generic10 and bho

    I keep trying to remove trojan horses generic10.jgs and bho.dmh but to no avail. They seem to come back. Please assist. Thanks

  2. #2
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Download and install TrendMicro HijackThis
    * Once installed open HijackThis by clicking Start > Programs > HijackThis and click the button labeled
    Do a system scan only

    * Click the scan button in the lower left hand corner of the interface and HijackThis will quickly scan your system.
    * Once the scan is complete the scan button will now read save log. Click this button to save the log file to your PC. Once you select where you would like to save the file it will open in your systems default text editor. Typically this application is Notepad. Post the log here.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
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    Default Thanks for reply

    Thanks for your reply. I will scan and check back tomorrow.

  4. #4
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Ok. I'll wait for your reply
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Security Expert: Emeritus Blade81's Avatar
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    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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