I'm confussed!

[jleites]

I was looking through the Add/Remove Programs list on my Desktop, and saw two entries for S&D -
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
I thought the first one was an obsolete old version, so I removed it.

That was the end of S&D on my Desktop. So.... I reinstalled it from the download I had saved a while back. The problem is, it won't get the updates, and the website seems to be down. Is that a temp. problem?

Also.... I took a look at Add/Remove Programs on my Notebook, and it also has both S&D entries. Is that correct?

Although, I can't use SD on my Desktop (it want's me to do the updates first), I took a look at Add/Remove Programs on the Desktop (where I just reinstalled it), and it shows only one entry now - Spybot - Search & Destroy, even though I had run spybotsd152.exe to reinstall it.

What appears in your Add/Remove Programs?

[md usa spybot fan]

jleites:

Please read post#2 in this thread:

• Two Spybots in control panel
  http://forums.spybot.info/showthread.php?t=25232

[jleites]

Thanks for the info., but why can't I get updates, or get into www.safer-networking.org/ ?

[md usa spybot fan]

jleites:

...

So.... I reinstalled it from the download I had saved a while back. ...

What version of Spybot - Search & Destroy are you actually running (Spybot > Help > About)?

If you are not running Spybot 1.5.2.20, upgrade to Spybot 1.5.2.20.

If you are running Spybot 1.5.2.20 and you have a firewall the updates in Spybot 1.5 are done using SDUpdate.exe not SpybotSD.exe as in the past. Therefore SDUpdate.exe must be authorized to access the internet through your firewall.

[jleites]

it says Spybot 1.5.2.20. When I click "update", I get the popup with the flashlight. After a while it comes back and says "No newer updates are available", but I know that's not right, because this morning, after I messed up and uninstalled it, I installed the download I had from 2/08. Also, if I click on Search and Destroy - Check for Problems, I get an error message telling me I have to install the detection updates. And like I keep saying, I can't bring up the web site, I think something is wrong on the Spybot end.

[md usa spybot fan]

jleites:

What firewall are you running and have you authorized SDUpdate.exe to access the internet in your firewall?

Are you accessing to the internet via a proxy server?

[jleites]

It's not the firewall, but thanks for mentioning it, somehow my XP firewall got turned off. I'm sure the problem is that the web site is down. I found a posting in another forum, posted in February with the exact same problem that I'm having - http://www.techspot.com/vb/topic99882.html

The solution there was:

http://www.spybotupdates.com/updates...d_includes.exe
these are the updates you require
Download
And run

That worked for me, it's scanning as I type.
And BTW, now that I've uninstalled and reinstalled, I only have one entry in Add/Remove programs for Spybot 1.5.2.20, it is "Spybot - Search & Destroy"

[md usa spybot fan]

jleites:

... I'm sure the problem is that the web site is down. ...

And I'm sure that it is not down. From the Update downloads.log:

5/22/2008 12:01:21 AM Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
5/22/2008 12:02:12 AM downloaded update Detection rules: Supplemental
5/22/2008 12:02:12 AM  - URL: http://www.spybotupdates.biz/updates/files/supplemental.zip
5/22/2008 12:02:12 AM  - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\supplemental.zip

[jleites]

jleites:


And I'm sure that it is not down. From the Update downloads.log:

5/22/2008 12:01:21 AM Downloaded update info file. (http://www.safer-networking.org/updates/spybotsd.ini)
5/22/2008 12:02:12 AM downloaded update Detection rules: Supplemental
5/22/2008 12:02:12 AM  - URL: http://www.spybotupdates.biz/updates/files/supplemental.zip
5/22/2008 12:02:12 AM  - Local file: C:\Program Files\Spybot - Search & Destroy\Updates\supplemental.zip

Hummm... What happens when you click on www.safer-networking.org/ ?

My Firefox browser times out, and IE I get:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

The same thing happens on my Notebook. It used to work

[md usa spybot fan]

jleites:

Hummm... What happens when you click on www.safer-networking.org/ ?

I get Spybot's home page:

• Home - The home of Spybot-S&D!
  http://www.safer-networking.org/en/index.html