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Thread: Problem to remove Virtumonde virus

  1. #31
    Junior Member
    Join Date
    May 2008
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    Default

    so does it mean my computer is ok now?

  2. #32
    Malware Team-Emeritus
    Join Date
    Jul 2007
    Location
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    Default

    Yup, it looks good.

    Please follow these steps to remove older version Java components and update.

    Download the latest version of Java Runtime Environment (JRE) 6.0.

    Scroll down to where it says "Java Runtime Environment (JRE) 6u6 allows end-users to run Java applications".

    Click the "Download" button to the right.
    Check the box that says: "Accept License Agreement".

    The page will refresh.

    Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

    Close any programs you may have running - especially your web browser.

    Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.

    Check any item with Java Runtime Environment (JRE or J2SE) in the name.

    Click the Remove or Change/Remove button.

    Repeat as many times as necessary to remove each Java versions.

    Reboot your computer once all Java components are removed.
    Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

    Post back a new HijackThis log afterwards.
    扎西德勒 微笑中有阳光 不放弃的人都拥有希望

    Please do not message me for help. Create a new topic in the Malware Removal room instead.

  3. #33
    Junior Member
    Join Date
    May 2008
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    Default

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 上午 12:49:05, on 2008/6/14
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\Program Files\Eset\nod32krn.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\00THotkey.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\system32\TFNF5.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\WINDOWS\system32\conime.exe
    C:\WINDOWS\vVX1000.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
    C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\Program Files\3M\PDNotes\PDNotes.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! 工具列 - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [CJIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\CHANGJIE\CINTLCFG.EXE /CJIMETIPSync
    O4 - HKLM\..\Run: [PHIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\PHONETIC\TINTLCFG.EXE /PHIMETIPSync
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Device Detector] DevDetect.exe -autorun
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ezHelper] C:\Program Files\ezHelper\ezHelper.exe 300
    O4 - HKCU\..\Run: [foxy] "C:\Program Files\Foxy\Foxy.exe" -tray
    O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Foxy 下載 - res://C:\Program Files\Foxy\Foxy.exe/download.htm
    O8 - Extra context menu item: Foxy 搜尋 - res://C:\Program Files\Foxy\Foxy.exe/search.htm
    O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java 主控台 - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: 參考資料 - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.webmail.hinet.net
    O15 - Trusted Zone: webmail.hinet.net
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
    O16 - DPF: {1159CFA4-6BEA-4ED4-8166-5556B1BFB232} (pocx Control) - http://202.133.245.200/iCF20071025.cab
    O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedIn...derControl.cab
    O16 - DPF: {4C833081-D026-4FF8-968F-7EAB660D2FBA} (TVAnts ActiveX Control) - http://download.tvants.com/pub/tvant...cab/tvants.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5EC7C511-CD0F-42E6-830C-1BD9882F3458} - http://download.ppstream.com/bin/powerplayer.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase4009.cab
    O16 - DPF: {5F4D222D-5EEE-40A8-8810-5642B4E4F441} (KENCAPI Class) - https://ebank.tcb-bank.com.tw/netban.../FSCAPIATL.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1185374795424
    O16 - DPF: {C01170CC-AF05-46C3-88BC-2C120DCEE288} (KooPlayer Control) - http://www.im.tv/IMTVPlayer.ocx
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://extranet.cranfield.ac.uk/dan...erSetupSP1.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{40233121-6B0E-4121-8A54-6B29E63F652F}: NameServer = 138.250.1.75,138.250.1.67
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod 服務 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

    --
    End of file - 13935 bytes

  4. #34
    Malware Team-Emeritus
    Join Date
    Jul 2007
    Location
    Little Red Dot
    Posts
    507

    Default

    Log looks good. Any other issues?
    扎西德勒 微笑中有阳光 不放弃的人都拥有希望

    Please do not message me for help. Create a new topic in the Malware Removal room instead.

  5. #35
    Junior Member
    Join Date
    May 2008
    Posts
    18

    Default

    Thanks so much for yor help during the period of past few weeks. So should I just keep NOD32 as my main anti-virus software, and delete others which I downloaded past few weeks?

  6. #36
    Malware Team-Emeritus
    Join Date
    Jul 2007
    Location
    Little Red Dot
    Posts
    507

    Default

    Yes, you should NOD32 as your antivirus. It's a good one.

    Now that you are clean, we will need to remove the tools we use.

    Remove Combofix

    Click on Start > Run. Copy and paste in ComboFix /u and click OK. An image is below for reference.



    Create a new, clean System Restore point

    1. Click on Start > All Programs > Accessories > System Tools > System Restore.
    2. On the Welcome Page, select Create a restore point. Click Next.
    3. Give this restore point a descriptive name and click Create.
    4. When done, click Close.


    Warning: Do not clear infected System Restore points before creating a new System Restore point first!

    Please read the above to create a new System Restore point first, then clear out the infected System Restore points.


    Clear infected System Restore points

    1. Click on Start > All Programs > Accessories > System Tools > Disk Cleanup.
    2. Select C drive and click OK.
    3. Select the More Options tab.
    4. Under System Restore, click on Clean up....
    5. You will be prompted. Click Yes.
    6. When done, click OK.
    7. You will be prompted again. Press Yes to confirm.
    8. When done, Disk Cleanup will close automatically.


    Here are some tips to prevent another infection again. There's no need to install all programs recommended.

    Keep your system updated

    Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.

    Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.

    To update Windows

    Go to Start > All Programs > Windows Update

    To update Office

    Open up any Office program.

    Go to Help > Check for Updates

    Alternatively, you can visit the links below to update Windows and Office products.

    Windows Update
    Office Update

    If you are forgetful, you can change some settings so that you will be informed of updates. Here's how:

    1. Go to Start > Control Panel > Automatic Updates
    2. Select Automatic (recommended) radio button if you want the updates to be downloaded and installed without prompting you.
    3. Select Download updates for me, but let me chose when to install them radio button if you want the updates to be downloaded automatically but to be installed at another time.
    4. Select Notify me but don't automatically download or install them radio button if you want to be notified of the updates.


    Besides Windows that needs regular updating, antivirus, anti-spyware and firewall programs update regularly too.

    Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week.

    Be careful when opening attachments and downloading files.

    1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
    2. Never open emails from unknown senders.
    3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
    4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.


    Surf safely

    Many of the exploits are directed to users of Internet Explorer and Firefox.

    Using Firefox with NoScript add-on helps to prevent most exploits from running as NoScript by default disables all scripts on all websites. If you trust the website, you can manually allow it.

    If you prefer to use Internet Explorer, here are some settings to change to improve the security of Internet Explorer.

    For Internet Explorer 7

    Please read this article to configure Internet Explorer 7 properly.

    Stop malicious scripts

    Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

    Backup regularly

    You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft article to learn how to backup. Follow this article by Microsoft to restore your backups.

    Alternatively, you can use 3rd-party programs to back up your data. One example can be found at Bleeping Computer.

    Avoid P2P

    P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. If you do need to use them, use them sparingly. Check this list of clean and infected P2P programs if you need to use one.

    Prevent a re-infection

    1. Winpatrol
      Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here.

      You can get a free copy of Winpatrol or use the Plus version for more features.

      You can read Winpatrol's FAQ if you run into problems.

    2. Spyware Blaster
      SpywareBlaster is a program that is used to secure Internet Explorer by making it harder for ActiveX programs to run on your computer. It does this by disabling known offending ActiveX programs from running at all.

      You can download SpywareBlaster from Javacool.

      If you need help in using SpywareBlaster, you can read SpywareBlaster's tutorial at Bleeping Computer.

    3. SpywareGuard
      Just as an antivirus program scans a file for viruses before opening it, SpywareGuard does the same thing, except that it scans it for spywares.

      You can download SpywareGuard from Javacool.

      If you need help in using SpywareGuard, you can SpywareGuard's tutorial at Bleeping Computer.

    4. Malwarebytes' Anti-Malware
      Malwarebytes' Anti-Malware is a new and powerful anti-malware program. It scans and removes malware for free, but if you want real-time protection, you can pay a small one-time fee.

      Remember to update and scan with it regularly. A tutorial for using Malwarebytes' Anti-Malware can be found on BFC Computer Help.

      Before downloading any anti-spyware programs, always check the Rogue/Suspect list of anti-spyware programs and Malwarebytes RogueNET. This will save you from a lot of trouble. If in doubt, don't ever download it.

    5. SiteHound Toolbar
      SiteHound is a toolbar that warns you if you go to a site that is known to scam people, that has potentially lots of viruses or spywares or has questionable contents. If you know the site, you can enter it; if you don't, it will bring you back to the previous page. Currently, SiteHound works for Internet Explorer and Firefox only.


    Use an alternative email client

    If you are using Outlook Express as your default email client, try using Thunderbird or Pegasus Mail instead.

    Here are some more things to read about:

    List of clean and infected download managers
    Configuring Skype
    Greater email safety
    Phishing - what is it?
    Configuring Outlook Express
    The Unofficial Cookie FAQ
    Securing your home wireless network
    80 Super Security Tips
    The different classes of security softwares
    扎西德勒 微笑中有阳光 不放弃的人都拥有希望

    Please do not message me for help. Create a new topic in the Malware Removal room instead.

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