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Thread: When scanning my laptop, my computer shuts off?

  1. #1
    Junior Member
    Join Date
    Jun 2008

    Unhappy When scanning my laptop, my computer shuts off?

    When I scan my laptop, it will be like half way done scanning then my laptop will shut off. Why does this happen and how can I fix this?

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005



    One possible cause is that the CPU overheating and the system is shutting down to protect the processor.

    Skeptical? If you doubt that this can be the cause of a shutdown during a Spybot scan and other CPU intensive scans, read the following:

    1. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.
    2. For laptops (See Caution! below):
      • If your owner's manual tells you how to open the case (IBM ThinkPads and Dell Inspirons generally do), consider opening the case and checking to make sure the CPU heat sink is not dusty.
      • If you have a laptop with one of the one of the following processors:
        • Mobile Pentium III-M
        • Mobile Pentium 4-M
        • Mobile Pentium 4
        • Mobile Pentium M / Centrino
        • Mobile AMD

        Take a look at following suggestion by 100mill:

    • Before open the case on any PC make sure that you read the owner's manual for that specific PC. This is extremely important not only for your well being due to electrical hazards but also for your PC's well being due to the possibility of static electricity discharges that can damage your PC.
    • If you are in the least bit hesitant about opening the case of your PC, please err on the side of caution and seek professional help.

    Getting an answer is one thing, learning is another.

    Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Junior Member
    Join Date
    Feb 2015

    Default Many thanks

    I think that overheating may be the cause.

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