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Thread: Virtumonde. Help please

  1. #11
    Junior Member
    Join Date
    Jun 2008
    Posts
    22

    Default

    Ok but these are my results:

    Jotti: First File answer is

    "The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"

    Jottie: Second File answer is

    "The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file"

    Ok, now I move on to the second scanner,

    Virus Total: First File on list is

    "0 bytes size received / Se ha recibido un archivo vacio"

    Virus Total: Second file on the list answer:

    "0 bytes size received / Se ha recibido un archivo vacio"

    I disabled my Comodo Firewall and I still got the same answers.
    Sorry for adding complications Shaba. I was acting stupid >.<

  2. #12
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Thanks for the info.

    Uninstall via add/remove programs:

    Ask Toolbar
    COMODO SafeSurf

    Open notepad and copy/paste the text in the codebox below into it:

    Code:
    Rootkit::
    C:\WINDOWS\TEMP\9352299b-d623-4b76-9e7a-1efd6f9b80c3.tmp 
    
    File::
    C:\WINDOWS\SwSys2.bmp
    C:\WINDOWS\SwSys1.bmp
    
    Folder::
    C:\Program Files\AskSBar
    
    Registry::
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3D7AA94C-51EB-4F2D-AB02-D53B41F7A55C}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{536C1304-637E-4446-942F-DD937C249517}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{584DC124-45B7-4D5E-9C4E-948444D4D459}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E70B3B74-E276-4787-838C-FB48E03BAE06}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E72C73CE-3520-4640-BD3C-9CC3F9F326E3}]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"=-
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "BM6b6428fc"=-
    
    [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\iIbabYSJ]
    Save this as "CFScript"

    Then drag the CFScript into ComboFix.exe as you see in the screenshot below.



    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

    Combofix should never take more that 20 minutes including the reboot if malware is detected.
    If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
    If that happened we want to know, and also what process you had to end.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #13
    Junior Member
    Join Date
    Jun 2008
    Posts
    22

    Default

    ComboFix 08-06-11.7 - David 2008-06-15 13:36:09.2 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1601 [GMT -5:00]
    Running from: C:\Documents and Settings\David\Desktop\ComboFix.exe
    Command switches used :: C:\Documents and Settings\David\Desktop\CFScript.txt
    * Created a new restore point

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

    FILE ::
    C:\WINDOWS\SwSys1.bmp
    C:\WINDOWS\SwSys2.bmp
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\WINDOWS\SwSys1.bmp
    C:\WINDOWS\SwSys2.bmp
    C:\WINDOWS\TEMP\9352299b-d623-4b76-9e7a-1efd6f9b80c3.tmp

    .
    ((((((((((((((((((((((((( Files Created from 2008-05-15 to 2008-06-15 )))))))))))))))))))))))))))))))
    .

    2008-06-13 17:47 . 2008-06-13 17:47 126,976 --a------ C:\WINDOWS\War3Unin.exe
    2008-06-13 17:47 . 2008-06-13 18:56 23,898 --a------ C:\WINDOWS\War3Unin.dat
    2008-06-13 17:47 . 2008-06-13 17:47 2,829 --a------ C:\WINDOWS\War3Unin.pif
    2008-06-13 17:44 . 2008-06-14 13:22 <DIR> d-------- C:\Program Files\Warcraft III
    2008-06-13 10:17 . 2008-06-14 16:56 <DIR> d-------- C:\WINDOWS\system32\drivers\Avg
    2008-06-13 10:17 . 2008-06-13 10:17 96,520 --a------ C:\WINDOWS\system32\drivers\avgldx86.sys
    2008-06-13 10:17 . 2008-06-13 10:17 75,272 --a------ C:\WINDOWS\system32\drivers\avgtdix.sys
    2008-06-13 10:17 . 2008-06-13 10:17 10,520 --a------ C:\WINDOWS\system32\avgrsstx.dll
    2008-06-12 17:21 . 2008-06-12 17:21 <DIR> d-------- C:\Program Files\Midway Home Entertainment
    2008-06-12 15:11 . 2008-06-12 15:11 249,592 --a------ C:\WINDOWS\system32\cssdll32.dll
    2008-06-12 15:10 . 2008-06-12 15:11 <DIR> d-------- C:\Program Files\COMODO
    2008-06-12 15:10 . 2008-06-12 15:10 <DIR> d-------- C:\Documents and Settings\David\Application Data\Comodo
    2008-06-12 15:10 . 2008-06-12 15:19 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\comodo
    2008-06-12 15:10 . 2008-06-13 10:17 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Avg8
    2008-06-12 15:10 . 2008-06-12 15:10 143,104 --a------ C:\WINDOWS\system32\guard32.dll
    2008-06-12 15:10 . 2008-06-12 15:10 87,056 --a------ C:\WINDOWS\system32\drivers\cmdguard.sys
    2008-06-12 15:10 . 2008-06-12 15:10 24,208 --a------ C:\WINDOWS\system32\drivers\cmdhlp.sys
    2008-06-12 13:57 . 2008-06-12 13:57 <DIR> d-------- C:\Program Files\AVG
    2008-06-12 13:42 . 2008-06-12 13:58 <DIR> d-------- C:\Program Files\SpywareGuard
    2008-06-12 12:20 . 2008-06-12 14:29 <DIR> d-------- C:\Program Files\SpywareBlaster
    2008-06-12 12:20 . 2005-04-15 20:58 1,071,088 --a------ C:\WINDOWS\system32\MSCOMCTL.OCX
    2008-06-12 10:38 . 2008-06-12 10:38 <DIR> d-------- C:\Program Files\Trend Micro
    2008-06-11 14:37 . 2008-06-15 13:09 0 --------- C:\WINDOWS\{00000004-00000000-00000002-00001102-00000004-20061102}.BAK
    2008-06-11 14:17 . 2008-06-11 14:17 <DIR> d-------- C:\Program Files\CCleaner
    2008-06-11 09:45 . 2008-06-11 15:09 848 --a------ C:\WINDOWS\wininit.ini
    2008-06-10 20:18 . 2008-06-10 21:19 <DIR> d-------- C:\Fraps
    2008-06-10 20:18 . 2008-06-12 14:27 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
    2008-06-10 17:56 . 2008-04-14 06:01 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys
    2008-06-10 15:40 . 2008-06-10 15:40 <DIR> d-------- C:\Documents and Settings\David\Application Data\Apple Computer
    2008-06-10 10:25 . 2008-06-11 14:12 <DIR> d-------- C:\Program Files\dominions3
    2008-06-09 16:19 . 2008-06-09 16:19 <DIR> d-------- C:\Program Files\M&BMapEditor
    2008-06-09 15:48 . 2008-06-09 15:48 <DIR> d-------- C:\Documents and Settings\David\Application Data\Wings3D
    2008-06-09 15:45 . 2008-06-09 15:46 <DIR> d-------- C:\Program Files\wings3d_0.99.00b
    2008-06-08 22:23 . 2008-06-08 22:23 <DIR> d-------- C:\Documents and Settings\David\.idlerc
    2008-06-08 22:11 . 2008-06-08 22:11 <DIR> d-------- C:\Python25
    2008-06-06 22:15 . 2008-06-06 22:15 <DIR> d-------- C:\Program Files\Mount&Blade808
    2008-06-06 12:12 . 2008-06-06 12:12 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-06-06 12:12 . 2008-06-11 09:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-06-05 17:55 . 2008-06-05 17:55 <DIR> d-------- C:\Program Files\Common Files\BioWare
    2008-06-05 17:42 . 2008-06-06 11:30 <DIR> d-------- C:\Program Files\Mass Effect
    2008-06-02 19:56 . 2008-06-02 19:56 41,296 --a------ C:\WINDOWS\system32\xfcodec.dll
    2008-06-01 12:13 . 2008-06-06 11:28 <DIR> d-------- C:\Documents and Settings\David\Application Data\Mount&Blade
    2008-06-01 12:12 . 2008-06-08 19:50 <DIR> d-------- C:\Program Files\Mount&Blade
    2008-05-30 20:40 . 2008-06-11 14:23 <DIR> d-------- C:\Nexon
    2008-05-30 20:40 . 2008-05-30 20:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NexonUS
    2008-05-30 17:24 . 2008-06-11 14:06 <DIR> d-------- C:\Program Files\MediaMobsters
    2008-05-28 21:23 . 2008-05-28 21:23 <DIR> d-------- C:\WINDOWS\.jagex_cache_32
    2008-05-28 21:06 . 2008-05-28 21:13 <DIR> d-------- C:\WINDOWS\.mpr_file_store_32

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-06-15 18:42 --------- d-----w C:\Program Files\Steam
    2008-06-15 18:34 --------- d-----w C:\Documents and Settings\David\Application Data\OpenOffice.org2
    2008-06-15 07:19 --------- d-----w C:\Documents and Settings\All Users\Application Data\Google Updater
    2008-06-13 15:13 --------- d-----w C:\Documents and Settings\David\Application Data\uTorrent
    2008-06-12 19:19 --------- d-----w C:\Program Files\DIGStream
    2008-06-12 17:04 --------- d-----w C:\Program Files\Java
    2008-06-12 03:00 --------- d--h--w C:\Documents and Settings\David\Application Data\ijjigame
    2008-06-11 19:31 --------- d-----w C:\Program Files\Gravity
    2008-06-11 18:48 --------- d-----w C:\Documents and Settings\David\Application Data\IGN_DLM
    2008-06-11 14:20 --------- d-----w C:\Program Files\Xfire
    2008-06-11 08:08 --------- d-----w C:\Documents and Settings\David\Application Data\Xfire
    2008-06-05 22:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\Avira
    2008-05-31 22:58 --------- d-----w C:\Program Files\Diablo II
    2008-05-16 21:52 --------- d-----w C:\Program Files\X Plugin Manager
    2008-05-16 21:50 --------- d-----w C:\Program Files\Codemasters
    2008-05-14 12:55 --------- d-----w C:\Program Files\cdv Software Entertainment USA
    2008-05-08 22:59 --------- d-----w C:\Program Files\Illustrate
    2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
    2008-04-29 21:22 --------- d-----w C:\Program Files\EGOSOFT
    2008-04-27 08:07 --------- d-----w C:\Program Files\Google
    2008-04-27 00:58 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-04-26 22:16 --------- d-----w C:\Program Files\WarRock
    2008-04-20 15:29 --------- d-----w C:\Program Files\Smart Mod Manager
    2008-04-20 15:29 --------- d-----w C:\Documents and Settings\David\Application Data\Smart S.T.A.L.K.E.R. Mod Manager
    2008-04-19 04:33 --------- d-----w C:\Program Files\Invasion Interactive Ltd
    2008-04-19 03:32 22,328 ----a-w C:\WINDOWS\system32\drivers\PnkBstrK.sys
    2008-04-19 02:53 --------- d-----w C:\Program Files\Darkworld
    2008-04-19 02:51 --------- d-----w C:\Program Files\THQ
    2008-04-18 01:19 --------- d-----w C:\Program Files\illiminable
    2008-02-28 01:37 22,328 ----a-w C:\Documents and Settings\David\Application Data\PnkBstrK.sys
    .

    ((((((((((((((((((((((((((((( snapshot@2008-06-13_12.44.08.92 )))))))))))))))))))))))))))))))))))))))))
    .
    - 2008-06-13 17:31:29 2,048 --s-a-w C:\WINDOWS\bootstat.dat
    + 2008-06-15 18:40:38 2,048 --s-a-w C:\WINDOWS\bootstat.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Steam"="c:\program files\steam\steam.exe" [2008-03-27 20:54 1271032]
    "igndlm.exe"="C:\Program Files\Download Manager\DLM.exe" [2007-03-05 16:57 1103480]
    "Aim6"="C:\Program Files\AIM6\aim6.exe" [2008-01-03 11:15 50528]
    "DAEMON Tools Lite"="C:\Program Files\DAEMON Tools Lite\daemon.exe" [2008-02-13 18:09 486856]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2004-08-10 05:04 59392]
    "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2007-12-05 02:41 8523776]
    "nwiz"="nwiz.exe" [2007-12-05 02:41 1626112 C:\WINDOWS\system32\nwiz.exe]
    "NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2007-12-05 02:41 81920]
    "CTHelper"="CTHELPER.EXE" [2006-08-11 15:56 17920 C:\WINDOWS\CTHELPER.EXE]
    "CTxfiHlp"="CTXFIHLP.EXE" [2006-08-11 15:56 18944 C:\WINDOWS\system32\CTXFIHLP.EXE]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 04:28 144784]
    "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2008-01-31 23:13 385024]
    "OneTouch Monitor"="C:\PROGRA~1\VISION~1\ONETOU~2.EXE" [2002-04-16 08:12 86016]
    "COMODO Firewall Pro"="C:\Program Files\COMODO\Firewall\cfp.exe" [2008-06-12 15:10 1655552]
    "AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [2008-06-13 10:17 1177368]

    C:\Documents and Settings\David\Start Menu\Programs\Startup\
    OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [2007-08-17 21:57:56 393216]
    SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]
    Xfire.lnk - C:\Program Files\Xfire\xfire.exe [2008-06-02 19:56:46 3017040]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Google Updater.lnk - C:\Program Files\Google\Google Updater\GoogleUpdater.exe [2008-04-19 19:05:01 124400]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
    "InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=C:\WINDOWS\system32\guard32.dll,,avgrsstx.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "VIDC.XFR1"= xfcodec.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "C:\\Program Files\\uTorrent\\uTorrent.exe"=
    "C:\\WINDOWS\\system32\\PnkBstrA.exe"=
    "C:\\WINDOWS\\system32\\PnkBstrB.exe"=
    "C:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"=
    "C:\\Program Files\\Steam\\steamapps\\demonslayerx\\source sdk base\\hl2.exe"=
    "C:\\Program Files\\Xfire\\xfire.exe"=
    "C:\\Program Files\\Messenger\\msmsgs.exe"=
    "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "C:\\Program Files\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\XR_3DA.exe"=
    "C:\\Program Files\\THQ\\S.T.A.L.K.E.R. - Shadow of Chernobyl\\bin\\dedicated\\XR_3DA.exe"=
    "C:\\Program Files\\Steam\\steamapps\\demonslayerx\\garrysmod\\hl2.exe"=
    "C:\\Program Files\\Steam\\steamapps\\demonslayerx\\half-life\\hl.exe"=
    "C:\\Program Files\\Steam\\steamapps\\demonslayerx\\counter-strike source\\hl2.exe"=
    "C:\\WINDOWS\\system32\\java.exe"=
    "C:\\Program Files\\Invasion Interactive Ltd\\Rising Eagle\\bin\\win32\\RisingEagle.exe"=
    "C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"=
    "C:\\WINDOWS\\system32\\dpnsvr.exe"=
    "C:\\Documents and Settings\\All Users\\Application Data\\NexonUS\\NGM\\NGM.exe"=
    "C:\\Program Files\\Mass Effect\\Binaries\\MassEffect.exe"=
    "C:\\Program Files\\Mass Effect\\MassEffectLauncher.exe"=
    "C:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
    "C:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
    "C:\\Program Files\\Warcraft III\\Warcraft III.exe"=

    R1 AvgLdx86;AVG AVI Loader Driver x86;C:\WINDOWS\system32\Drivers\avgldx86.sys [2008-06-13 10:17]
    R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;C:\WINDOWS\system32\DRIVERS\cmdguard.sys [2008-06-12 15:10]
    R1 cmdHlp;COMODO Firewall Pro Helper Driver;C:\WINDOWS\system32\DRIVERS\cmdhlp.sys [2008-06-12 15:10]
    R2 avg8emc;AVG8 E-mail Scanner;C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-06-13 10:17]
    R2 avg8wd;AVG8 WatchDog;C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-06-13 10:17]
    R2 AvgTdiX;AVG8 Network Redirector;C:\WINDOWS\system32\Drivers\avgtdix.sys [2008-06-13 10:17]
    R2 ppsio2;PPDevice;C:\WINDOWS\system32\drivers\ppsio2.sys [2001-08-15 14:21]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 16:38]
    S3 motport;Motorola USB Diagnostic Port;C:\WINDOWS\system32\DRIVERS\motport.sys [2006-12-13 17:52]
    S3 XDva120;XDva120;C:\WINDOWS\system32\XDva120.sys []
    S3 XDva123;XDva123;C:\WINDOWS\system32\XDva123.sys []
    S3 XDva129;XDva129;C:\WINDOWS\system32\XDva129.sys []
    S3 XDva136;XDva136;C:\WINDOWS\system32\XDva136.sys []

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\J]
    \Shell\AutoRun\command - J:\Setup.exe

    .
    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-06-15 13:41:40
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    PROCESS: C:\WINDOWS\explorer.exe
    -> ?:\WINDOWS\System32\MSVCP60.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\WINDOWS\ehome\ehRecvr.exe
    C:\WINDOWS\ehome\ehSched.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\spupdsvc.exe
    C:\WINDOWS\ehome\medctrro.exe
    C:\Program Files\AVG\AVG8\avgrsx.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehmsas.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.bin
    C:\Program Files\SpywareGuard\sgbhp.exe
    .
    **************************************************************************
    .
    Completion time: 2008-06-15 13:47:53 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-06-15 18:47:47
    ComboFix2.txt 2008-06-13 17:44:30

    Pre-Run: 44,541,939,712 bytes free
    Post-Run: 44,524,142,592 bytes free

    222 --- E O F --- 2008-06-13 15:20:16

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:51:58 PM, on 6/15/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\spupdsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\ehome\medctrro.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\System32\svchost.exe
    C:\program files\steam\steam.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Xfire\xfire.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupda...31/CTSUEng.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/ca..._2.3.6.108.cab
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5034/CTPID.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC55AD0-1FC2-4235-8F50-6289168A54A4}: NameServer = 4.2.2.1,4.2.2.2
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,,avgrsstx.dll
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7104 bytes


    Thanks Shaba.

  4. #14
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings
    • In the scan settings make sure that the following are selected:

      o Scan using the following Anti-Virus database:

      + Extended (If available otherwise Standard)

      o Scan Options:

      + Scan Archives
      + Scan Mail Bases
    • Click OK
    • Now under select a target to scan select My Computer
    • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
    • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
    • Click the Save Report As... button (see red arrow below)
    • In the Save as... prompt, select Desktop
    • In the File name box, name the file KasScan-ddmmyy (or similar)
    • In the Save as type prompt, select Text file (see below)
    • Now click on the Save as Text button
    • Savethe file to your desktop.
    • Copy and paste that information in your next post.


    Note: This scanner will work with Internet Explorer Only! Keep ALL other programs closed during the scan

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

    Post:

    - a fresh HijackThis log
    - kaspersky report
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #15
    Junior Member
    Join Date
    Jun 2008
    Posts
    22

    Default

    Finaly, I make my report >.<


    KASPERSKY ONLINE SCANNER 7 REPORT
    Friday, June 20, 2008
    Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Friday, June 20, 2008 16:40:59
    Records in database: 879801
    Scan settings
    Scan using the following database extended
    Scan archives yes
    Scan mail databases yes
    Scan area My Computer
    A:\
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\
    Scan statistics
    Files scanned 131454
    Threat name 0
    Infected objects 0
    Suspicious objects 0
    Duration of the scan 01:50:52

    No malware has been detected. The scan area is clean.
    The selected area was scanned.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:41:21 PM, on 6/20/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\spupdsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\ehome\medctrro.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\DAEMON Tools Lite\daemon.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupda...31/CTSUEng.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/ca..._2.3.6.108.cab
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5034/CTPID.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC55AD0-1FC2-4235-8F50-6289168A54A4}: NameServer = 4.2.2.1,4.2.2.2
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,,avgrsstx.dll
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7053 bytes

  6. #16
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    That looks good

    Still problems?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #17
    Junior Member
    Join Date
    Jun 2008
    Posts
    22

    Default

    Nope, time to put it in the archives

  8. #18
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Before that:

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    You can fix these, they're leftovers:

    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

    I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
    To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.
    Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
    I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
    1. Click Start, point to Settings, and then click Control Panel.
    2. In Control Panel, double-click Add or Remove Programs.
    3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
    4. Do the same for each Viewpoint component.


    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  9. #19
    Security Expert: Emeritus
    Join Date
    Oct 2006
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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