hello again pskelley or the kind individual taking time to help me. i was here last year and healed but something happened yesterday and i just got back online. all of my browser settings changed, deleted desktop wallpaper, in network connections there was nothing...would not create one. in device manager it was a white page...blank. i called my cable co., and they said i had somehow lost all services, said i should call microsoft to see if i could get their help. well i somehow enabled most of the services back but i feel i need help seeing who was driving the truck that hit this thing...please! running XP here and patiently awaiting any help...thanks!