Hi
Please then try this instead:
- Please go to Kaspersky website to perform an online scan. Please use Internet Explorer as it uses ActiveX.
- Click on Accept.
- It will prompt you to download an ActiveX. Allow it.
- After that, you will be prompted to install it.
Note: For Vista users, if UAC is enabled, you will receive an UAC prompt. Click on Continue to install it.
- Once installed, it will start downloading the definitions. This will take some time. At the same time, you may also receive another prompt to install another ActiveX. Allow it again and repeat Step 2.
- When the definitions have finished downloading, click Next.
- Click on Scan Settings.
- Under Scan using the following antivirus database:, choose extended - protect your computer from Spyware, adware, dialers and potentially dangerous software such as remote access utilities, prank programs and jokes. We do not recommend this option to beginners or inexperienced users.
- Under Scan options:, check (tick) both boxes.
- Click Ok.
- Under Please select a target to scan:, click on My Computer. It will start scanning. Please be patient.
- Click on Save Report As....
- Give this report a name and change the Save as type: to Text file (*.txt) before clicking on Save.
- Please post this log in your next reply.