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Thread: Still having connection problems

  1. #1
    Junior Member
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    May 2008
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    Default Still having connection problems

    Hello all,

    I'm posting this through a remote desktop session to a customers computer because currently on my ISP I still am unable to connect to the update servers inside of spybot, nor can I even load the safer-networking.org website.

    When trying to connect with either, I get a timeout and I have tracerouted the issue and have found a router in Germany just stops responding and does not forward me to the next hop. When I get to hop #14 the connection just dies. I have verified this issue with everyone else on my ISP who can not connect to the website or via spybot. Is this a DNS issue with the router in german or what?

    14) 119 ms 119 ms 118 ms ge-0.cr.wnd.de.manitu.net [212.88.130.82]
    15) * * * Request Timed Out.

    Any ideas? I use spybot on all of the computers I repair/clean and without having this, I feel like I'm left sitting?

    Brad

  2. #2
    Junior Member tallard's Avatar
    Join Date
    Jun 2008
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    Fort Lauderdale
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    11

    Default

    Quote Originally Posted by bawalker View Post
    Hello all,

    I'm posting this through a remote desktop session to a customers computer because currently on my ISP I still am unable to connect to the update servers inside of spybot, nor can I even load the safer-networking.org website.

    When trying to connect with either, I get a timeout and I have tracerouted the issue and have found a router in Germany just stops responding and does not forward me to the next hop. When I get to hop #14 the connection just dies. I have verified this issue with everyone else on my ISP who can not connect to the website or via spybot. Is this a DNS issue with the router in german or what?

    14) 119 ms 119 ms 118 ms ge-0.cr.wnd.de.manitu.net [212.88.130.82]
    15) * * * Request Timed Out.

    Any ideas? I use spybot on all of the computers I repair/clean and without having this, I feel like I'm left sitting?

    Brad
    I have the exact same problem as you, manitu seems to be blocking spybot. HOWEVER, if I connect my laptop to my neighbor's wifi instead of my own ISP, I get through the manitu hop without any problems.

    Googling this manitu IP reveals issues with many many other sites, and the only solution people seem to find is typing in a fixed proxy, I have no idea how that works and it seems ridiculous to me!

    I've had this problem for several weeks and thought it was a Comcast issue (my ISP, who's also guilty of P2P blocking) but they've washed their hands of it, and I must admit, they may be right... :(

    As I know it's nothing to do with the hardrives on our laptops, I wonder if it's the modem itself that is blocked by manitu????? (this is where my computing knowlegdge ends unfortunately)

    Keep in touch

  3. #3
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Oct 2005
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    5,859

    Default

    bawalker:

    Vary strange.

    When I do a "tracert www.safer-networking.org", I get:

    Code:
    Tracing route to www.safer-networking.org [89.238.64.39]
    over a maximum of 30 hops:
    
    ...
    ...
    
     15   112 ms   110 ms   110 ms  ge-0.cr.wnd.de.manitu.net [212.88.130.82]
     16   113 ms   112 ms   113 ms  www.safer-networking.org [89.238.64.39]
    
    Trace complete.
    There is no problem with the last hop from "ge-0.cr.wnd.de.manitu.net [212.88.130.82]" to "www.safer-networking.org [89.238.64.39]".

    What is the IP Address that the tracert is showing for www.safer-networking.org?

    Code:
    Tracing route to www.safer-networking.org [89.238.64.39]
    over a maximum of 30 hops:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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