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Thread: HELP!! Some kind of virus/spyware on computer

  1. #1
    Junior Member
    Join Date
    Jun 2008
    Posts
    1

    Default HELP!! Some kind of virus/spyware on computer

    Hello...I consider myself pretty knowledgable in the whole computer thing...but this thing has thrown me through a loop. I downloaded a virus of some sort last night and for the last 24 hours I have been trying to get rid of it.

    This afternoon I download spybot and the 2 main items that came up (there ws like 40 some items that I later deleted) were coolwwwsearch and smithfraud.

    After reading this forum I had spybot do another search, this time in safemode, and the only thing it found was:
    virtumonde- 2 entries
    virtumonde.dll- 3 entries

    Those entries have now been deleted BUT my computer is stil acting really slow and there are some pop up (especially in google) and on my task bar down by my clock.

    Here is a copy of my hijackthis. Please help!!!!! Thank you in advance!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:12 PM, on 6/29/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlid...date?clid=1033
    R3 - URLSearchHook: Yahoo! 工具列 - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {565E374A-23FD-4FA2-AED5-5209A37A544B} - C:\WINDOWS\system32\byXNfEvS.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: {b0bda841-c5a9-91db-aba4-5c7721f5b5f8} - {8f5b5f12-77c5-4aba-bd19-9a5c148adb0b} - C:\WINDOWS\system32\wlhqrl.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: (no name) - {B8032E12-E9A6-4C34-A942-142098E399B1} - C:\WINDOWS\system32\vtUooMda.dll (file missing)
    O2 - BHO: (no name) - {F0898CE5-CF1E-4791-A9F6-20320B24401A} - C:\WINDOWS\system32\ljJAQHbc.dll (file missing)
    O3 - Toolbar: Yahoo! 工具列 - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\Owner\lsass.exe
    O4 - HKLM\..\Run: [Host Process] C:\WINDOWS\Fonts\svchost.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [90f94600] rundll32.exe "C:\WINDOWS\system32\imsnmfog.dll",b
    O4 - HKLM\..\Run: [BM93ca759c] Rundll32.exe "C:\WINDOWS\system32\nojjxswu.dll",s
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O20 - Winlogon Notify: byXNfEvS - C:\WINDOWS\SYSTEM32\byXNfEvS.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 7388 bytes
    Last edited by tashi; 2008-07-01 at 17:19. Reason: Mod: removed second topic

  2. #2
    Senior Member
    Join Date
    Jun 2008
    Location
    Finland
    Posts
    120

    Default

    Welcome to the Safer Networking. My name is muuli. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research. Please be patient and I'd be grateful if you would note the following:

    1. If you don't know, stop and ask! Don't keep going on.
    2. Please reply to this thread. Do not start a new topic. Please stay at one forum for help.
    3. Please continue reading posts until I give the All Clear. It is important to note this, as a clean looking HijackThis is not always a sign your system is clean.

    Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

  3. #3
    Senior Member
    Join Date
    Jun 2008
    Location
    Finland
    Posts
    120

    Default

    Hi,

    Please produce uninstall list:
    1. Open HijackThis.
    2. Click on the Open the Misc Tools section button.
    3. Look under System tools.
    4. Click on the Open Uninstall Manager... button.
    5. Click on the Save list... button.
    6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
    7. Notepad will open. Please post this log in your next reply.


    If you already have SDFix, please delete this copy and download it again as it's being updated regularly.

    1. Please download SDFix by AndyManchesta and save it to your desktop.
    2. Double click on SDFix.exe. By default, it will install to C:\.
    3. Click on Install.


    Please print out or save this set of instructions as you will not have internet access during the fix.

    Next, boot into Safe Mode.

    Note! Let me know if you can't boot into Safe Mode. Do not continue with the fixes.

    1. When you see BIOS screen, start pressing F8.
    2. A boot menu will appear shortly.
    3. Using the up down arrows, select Safe Mode and press the Enter key.
    4. Windows will now load.
    5. Log in to your usual account.
    6. Navigate to C:\SDfix (if you installed it to the default location, otherwise, locate where you installed it)
    7. Double click on RunThis.bat
    8. Type Y to begin the cleanup process.
    9. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    10. Press any key to reboot.
    11. When the PC restarts the tool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    12. Once the desktop icons load, the SDFix report will open on screen. You can also find the report in SDFix folder, named

      Report.txt.


    If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    Once installed, you should see a blue screen prompt that says:

    The Recovery Console was successfully installed.

    Click Yes to allow Combofix to continue scanning for malware.

    When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

    Do not mouse click on Combofix while it is running. That may cause it to stall.

    Please post a fresh HijackThis log, Uninstall list, SDFix log and Combofix log.

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