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Thread: Death to Virtumonde

  1. #1
    Junior Member
    Join Date
    Jul 2008
    Posts
    5

    Default Death to Virtumonde

    Please help.

    Ran Spybot S&D several times. Disabled a few items from msconfig Startup. Eventually got to a point where S&D only identified 4 Virtumonde.dll entries and it "Fixed" these last 4 items. When I closed S&D (did not re-boot), I guess virtumonde ran in the background and reloaded. It was several seconds before the icons on the desktop popped up, meanwhile, the dos command box flashed a few times.

    Ran Spybot S&D again - back to 4 entries Virtumonde.dll plus 2 entries Virtumonde!!! Also, the items I disabled from Startup are enabled again.

    Aaaaargh! I really need help.

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello InfectedInTexas

    Welcome to Safer Networking.

    Please read Before YouPost
    That said, All advice given by anyone volunteering here, is taken at own risk.
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen.


    Download Trendmicros Hijackthis to your desktop.
    Double click it to install
    Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe

    • Open HJT Scan and Save a Log File, it will open in Notepad
    • Go to Format and make sure Wordwrap is Unchecked
    • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Post Reply and not start a New Thread.

    DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    Jul 2008
    Posts
    5

    Default Thanks and Happy Hunting

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:38:00 PM, on 7/22/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\NovaNet-WEB Backup\TrayControl.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\Garmin\gStart.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [NovaNet-WEB Tray Control] "C:\Program Files\NovaNet-WEB Backup\TrayControl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [capfupgrade] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe"
    O4 - HKLM\..\Run: [capfasem] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe"
    O4 - HKLM\..\Run: [cafwc] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" -cl
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [0c8bd497] rundll32.exe "C:\WINDOWS\system32\ghhhgnin.dll",b
    O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKLM\..\RunOnce: [SpybotDeletingA8163] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC1955] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA1385] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC4862] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1252] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3611] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156560928058
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156560916822
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
    O23 - Service: BackupClientSvc - Unknown owner - C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 9516 bytes

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

    O4 - HKLM\..\Run: [0c8bd497] rundll32.exe "C:\WINDOWS\system32\ghhhgnin.dll",b
    O4 - HKLM\..\RunOnce: [SpybotDeletingA8163] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC1955] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingA1385] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC4862] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1252] command /c del "C:\WINDOWS\system32\fccaApOE.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3611] cmd /c del "C:\WINDOWS\system32\fccaApOE.dll"

    O16 - DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} (WebIQ Engine Application Object) - http://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab





    Please download Malwarebytes' Anti-Malware from Here or Here

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy and Paste the entire report in your next reply along with a New Hijackthis log.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Jul 2008
    Posts
    5

    Default

    Here are the 2 logs. I am really appreciative of the help.

    Malwarebytes' Anti-Malware 1.22
    Database version: 980
    Windows 5.1.2600 Service Pack 2

    7:09:01 PM 7/22/2008
    mbam-log-7-22-2008 (19-09-01).txt

    Scan type: Quick Scan
    Objects scanned: 47615
    Time elapsed: 15 minute(s), 20 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 7
    Registry Keys Infected: 13
    Registry Values Infected: 1
    Registry Data Items Infected: 2
    Folders Infected: 2
    Files Infected: 24

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    C:\WINDOWS\system32\cmomqwan.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\ghhhgnin.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\mlJDvTKa.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\fccaApOE.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\ftwmwpwm.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\dbcwck.dll (Trojan.Vundo) -> Unloaded module successfully.
    C:\WINDOWS\system32\zzsxju.dll (Trojan.Vundo) -> Unloaded module successfully.

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e4350f75-8151-46ba-a76e-a510283c01c3} (Trojan.Vundo) -> Delete on reboot.
    HKEY_CLASSES_ROOT\CLSID\{e4350f75-8151-46ba-a76e-a510283c01c3} (Trojan.Vundo) -> Delete on reboot.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e603f33f-15a7-40d7-86da-73c1d17c768b} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e603f33f-15a7-40d7-86da-73c1d17c768b} (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8ea479bf-a910-4b14-8bb1-cd195871f947} (Trojan.Vundo) -> Delete on reboot.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8ea479bf-a910-4b14-8bb1-cd195871f947} (Trojan.Vundo) -> Delete on reboot.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\fccaapoe (Trojan.Vundo) -> Delete on reboot.
    HKEY_CLASSES_ROOT\CLSID\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{8ea479bf-a910-4b14-8bb1-cd195871f947} (Trojan.Vundo) -> Delete on reboot.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljdvtka -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\mljdvtka -> Delete on reboot.

    Folders Infected:
    C:\Documents and Settings\All Users\Application Data\SalesMonitor (Rogue.Multiple) -> Quarantined and deleted successfully.
    C:\Documents and Settings\All Users\Application Data\SalesMonitor\Data (Rogue.Multiple) -> Quarantined and deleted successfully.

    Files Infected:
    C:\WINDOWS\system32\mlJDvTKa.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\aKTvDJlm.ini (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\aKTvDJlm.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\dbcwck.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\cmomqwan.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\nawqmomc.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\ghhhgnin.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\ninghhhg.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\mslfrcvy.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\yvcrflsm.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\fccaApOE.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\ftwmwpwm.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\zzsxju.dll (Trojan.Vundo) -> Delete on reboot.
    C:\WINDOWS\system32\qmhbabrw.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\ryxiasth.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\WINDOWS\system32\xgmaej.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\AMT7RT1Y\kb767887[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SX2V1YOS\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Glenn\Local Settings\Temporary Internet Files\Content.IE5\7OSWDH3U\kb767887[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Glenn\Local Settings\Temporary Internet Files\Content.IE5\8RV7QOHD\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Glenn\Local Settings\Temporary Internet Files\Content.IE5\IBK7QPGJ\AV2009Install_77052209[2].exe (Rogue.Installer) -> Quarantined and deleted successfully.
    C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\inf\ultra.inf (Malware.Trace) -> Quarantined and deleted successfully.
    C:\WINDOWS\inf\ultra.PNF (Malware.Trace) -> Quarantined and deleted successfully.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:10:56 PM, on 7/22/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\NovaNet-WEB Backup\TrayControl.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\Garmin\gStart.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [NovaNet-WEB Tray Control] "C:\Program Files\NovaNet-WEB Backup\TrayControl.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [capfupgrade] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe"
    O4 - HKLM\..\Run: [capfasem] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe"
    O4 - HKLM\..\Run: [cafwc] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" -cl
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156560928058
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156560916822
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
    O23 - Service: BackupClientSvc - Unknown owner - C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 8721 bytes

  6. #6
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Good Morning down in Texas,

    Things are looking better but there still can be some of this garbage hidding, lets do a few more things.

    Lets update your Java first to close any holes that this garbage may sneak in.

    • Your Java is out of date and leaving your system vulnerable.
    • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
    • It should have an icon next to it:

      Select it and click Remove.
    • Reboot your system.
    • Then go to the Sun Microsystems and install the update
    • Java Runtime Environment (JRE) 6 Update 7 <--This is what you need to download and install.
    • If you chose the online installation, it will prompt you to run the program.
    • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
    • Then after install you can verify your installation here Sun Java Verify
    I like to to do the offline installation and save the setup file in case I may need it in the future




    Please download ATF Cleaner by Atribune to your desktop.
    • This program is for XP and Windows 2000 only
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up






    Download ComboFix from Here or Here to your Desktop.

    In the event you already have Combofix, this is a new version that I need you to download.
    It must be saved directly to your desktop.



    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again afterwards before connecting to the net



    2. Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
    • IF you have not already done so Combofix will disconnect your machine from the Internet when it starts.
    • If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.


    3. Now double click on combofix.exe & follow the prompts.
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

    Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Junior Member
    Join Date
    Jul 2008
    Posts
    5

    Default

    New logs are here. Thanks so much.

    ComboFix 08-07-22.4 - Glenn 2008-07-23 5:22:47.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.322 [GMT -5:00]
    Running from: C:\Documents and Settings\Glenn\Desktop\ComboFix.exe
    * Created a new restore point

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Documents and Settings\Glenn\Local Settings\Temporary Internet Files\temp.dmf
    C:\WINDOWS\system32\_003712_.tmp.dll
    C:\WINDOWS\system32\_003863_.tmp.dll
    C:\WINDOWS\system32\_003864_.tmp.dll
    C:\WINDOWS\system32\_003865_.tmp.dll
    C:\WINDOWS\system32\_003866_.tmp.dll
    C:\WINDOWS\system32\aKTvDJlm.ini
    C:\WINDOWS\system32\aKTvDJlm.ini2
    C:\WINDOWS\system32\cmomqwan.dll
    C:\WINDOWS\system32\dbcwck.dll
    C:\WINDOWS\system32\fccaApOE.dll
    C:\WINDOWS\system32\ftwmwpwm.dll
    C:\WINDOWS\system32\ghhhgnin.dll
    C:\WINDOWS\system32\gysmqfbi.ini
    C:\WINDOWS\system32\hwwblipr.dll
    C:\WINDOWS\system32\ilokpv.dll
    C:\WINDOWS\system32\knlcwtrb.dll
    C:\WINDOWS\system32\mcrh.tmp
    C:\WINDOWS\system32\mlJDvTKa.dll
    C:\WINDOWS\system32\uibfvctx.ini
    C:\WINDOWS\system32\vquxjb.dll
    C:\WINDOWS\system32\zzsxju.dll

    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_FOPN


    ((((((((((((((((((((((((( Files Created from 2008-06-23 to 2008-07-23 )))))))))))))))))))))))))))))))
    .

    2008-07-23 04:41 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
    2008-07-23 04:39 . 2008-07-23 04:39 <DIR> d-------- C:\Program Files\Common Files\Java
    2008-07-22 18:49 . 2008-07-22 18:49 <DIR> d-------- C:\Documents and Settings\Glenn\Application Data\Malwarebytes
    2008-07-22 18:48 . 2008-07-22 18:49 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
    2008-07-22 18:48 . 2008-07-22 18:48 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
    2008-07-22 18:48 . 2008-07-20 20:21 38,472 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys
    2008-07-22 18:48 . 2008-07-20 20:21 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
    2008-07-22 14:36 . 2008-07-22 14:36 <DIR> d-------- C:\Program Files\Trend Micro
    2008-07-20 15:23 . 2008-07-21 20:13 748 --a------ C:\WINDOWS\wininit.ini
    2008-07-20 14:39 . 2008-07-20 14:39 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-07-20 14:39 . 2008-07-20 14:52 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-07-19 00:47 . 2008-07-19 00:46 880,560 --a------ C:\WINDOWS\system32\drivers\vetefile.sys
    2008-07-19 00:47 . 2008-07-19 00:46 108,368 --a------ C:\WINDOWS\system32\drivers\veteboot.sys
    2008-07-19 00:44 . 2007-08-20 13:37 75,016 --a------ C:\WINDOWS\system32\isafprod.dll
    2008-07-19 00:44 . 2007-08-20 13:38 32,264 --a------ C:\WINDOWS\system32\drivers\vetmonnt.sys
    2008-07-19 00:44 . 2007-08-20 13:38 26,376 --a------ C:\WINDOWS\system32\drivers\vet-filt.sys
    2008-07-19 00:44 . 2007-08-20 13:38 21,512 --a------ C:\WINDOWS\system32\drivers\vetfddnt.sys
    2008-07-19 00:44 . 2007-08-20 13:38 21,128 --a------ C:\WINDOWS\system32\drivers\vet-rec.sys
    2008-07-19 00:41 . 2008-07-19 00:41 <DIR> d-------- C:\Program Files\Common Files\Scanner
    2008-07-18 22:21 . 2008-07-23 05:02 <DIR> d-------- C:\WINDOWS\CAVTemp
    2008-07-18 17:52 . 2008-07-23 05:30 57,226 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k0
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k7
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k6
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k5
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k4
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k3
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k2
    2008-07-18 17:52 . 2008-07-23 05:30 64 --a------ C:\WINDOWS\system32\drivers\kmxcfg.u2k1
    2008-07-18 17:27 . 2007-08-20 13:37 99,592 --a------ C:\WINDOWS\system32\isafeif.dll
    2008-07-18 17:27 . 2007-08-20 13:26 79,424 --a------ C:\WINDOWS\system32\vetredir.dll
    2008-07-18 17:26 . 2008-07-18 17:27 <DIR> d-------- C:\Program Files\CA
    2008-07-18 17:26 . 2008-07-19 00:55 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\CA

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-07-23 10:34 --------- d-----w C:\Program Files\NovaNet-WEB Backup
    2008-07-23 10:30 --------- d-----w C:\Program Files\Google
    2008-07-23 09:41 --------- d-----w C:\Program Files\Java
    2008-07-20 20:23 --------- d-----w C:\Program Files\Enigma Software Group
    2008-07-19 05:02 --------- d-----w C:\Program Files\Webroot
    2008-07-18 20:53 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee.com
    2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
    2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
    2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
    2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
    2008-06-14 22:46 --------- d-----w C:\Program Files\Windows Media Connect 2
    2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
    2008-05-23 05:39 --------- d-----w C:\Documents and Settings\Glenn\Application Data\AdobeUM
    2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
    "SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2006-11-02 14:43 472632]
    "gStart"="C:\Garmin\gStart.exe" [2005-07-25 10:05 1896448]
    "NvMediaCenter"="C:\WINDOWS\system32\NVMCTRAY.DLL" [2003-07-28 16:19 49152]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-02-16 10:54 282624]
    "NovaNet-WEB Tray Control"="C:\Program Files\NovaNet-WEB Backup\TrayControl.exe" [2003-11-25 16:12 835584]
    "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-03-14 19:05 257088]
    "cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-16 22:19 177416]
    "CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 13:36 230664]
    "capfupgrade"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2008-07-18 17:49 259336]
    "capfasem"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2008-07-18 17:49 173320]
    "cafwc"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2008-07-18 17:49 1193224]
    "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2003-07-28 16:19 4841472]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
    "nwiz"="nwiz.exe" [2003-07-28 16:19 323584 C:\WINDOWS\system32\nwiz.exe]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 03:38:16 29696]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
    2007-05-18 13:30 79368 C:\WINDOWS\system32\UmxWNP.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux"= ctwdm32.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "D:\\DATA\\BearShare\\BearShare.exe"=
    "D:\\DATA\\BearShare\\BEARSHare.exe.EXE"=
    "C:\\Program Files\\iTunes\\iTunes.exe"=

    R0 KmxStart;KmxStart;C:\WINDOWS\system32\DRIVERS\kmxstart.sys [2007-10-18 10:24]
    R1 KmxAgent;KmxAgent;C:\WINDOWS\system32\DRIVERS\kmxagent.sys [2007-05-18 13:30]
    R1 KmxFile;KmxFile;C:\WINDOWS\system32\DRIVERS\KmxFile.sys [2007-05-18 13:30]
    R1 KmxFw;KmxFw;C:\WINDOWS\system32\DRIVERS\kmxfw.sys [2007-10-18 14:21]
    R2 KmxCF;KmxCF;C:\WINDOWS\system32\DRIVERS\KmxCF.sys [2007-10-18 10:24]
    R2 KmxSbx;KmxSbx;C:\WINDOWS\system32\DRIVERS\KmxSbx.sys [2007-11-02 12:09]
    R2 UmxAgent;HIPS Event Manager;C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [2007-10-18 10:24]
    R2 UmxCfg;HIPS Configuration Interpreter;C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [2007-10-18 10:24]
    R2 UmxPol;HIPS Policy Manager;C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe [2007-05-18 13:30]
    R3 KmxCfg;KmxCfg;C:\WINDOWS\system32\DRIVERS\kmxcfg.sys [2007-09-13 15:15]
    R3 PPCtlPriv;PPCtlPriv;C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [2007-08-16 21:10]
    .
    Contents of the 'Scheduled Tasks' folder
    "2008-07-17 03:56:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
    - C:\Program Files\Apple Software Update\SoftwareUpdate.exe
    "2008-07-19 06:44:26 C:\WINDOWS\Tasks\CAAntiSpywareScan_Daily as Glenn at 12 42 AM.job"
    - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAAntiSpyware.exe
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-swg - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    HKLM-Run-SpySweeper - C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe


    .
    ------- Supplementary Scan -------
    .
    R0 -: HKCU-Main,Start Page = hxxp://www.yahoo.com/
    R1 -: HKCU-Internet Connection Wizard,ShellNext = iexplore
    R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
    O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000


    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-07-23 05:32:21
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    ------------------------ Other Running Processes ------------------------
    .
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\isafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\WINDOWS\system32\rundll32.exe
    .
    **************************************************************************
    .
    Completion time: 2008-07-23 5:44:55 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-07-23 10:44:22

    Pre-Run: 69,412,712,448 bytes free
    Post-Run: 69,482,840,064 bytes free

    189 --- E O F --- 2008-07-10 08:04:03


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:47:51 AM, on 7/23/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\NovaNet-WEB Backup\TrayControl.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\Garmin\gStart.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [NovaNet-WEB Tray Control] "C:\Program Files\NovaNet-WEB Backup\TrayControl.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
    O4 - HKLM\..\Run: [capfupgrade] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe"
    O4 - HKLM\..\Run: [capfasem] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe"
    O4 - HKLM\..\Run: [cafwc] "C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" -cl
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
    O4 - HKCU\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1156560928058
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1156560916822
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=23100
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
    O23 - Service: BackupClientSvc - Unknown owner - C:\Program Files\NovaNet-WEB Backup\BackupClientSvc.exe
    O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 9077 bytes

  8. #8
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Looking Good, more crapola removed

    Your HJT log looks fine , How are things running now ??
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Junior Member
    Join Date
    Jul 2008
    Posts
    5

    Question

    The computer is running well. The network mapping got dropped somewhere, any reason I should postpone re-mapping them?

    Now that I'm not panicking, I'm wondering if you might have any explanations for a couple of things I don't understand.
    When we first noticed a problem with the machine, we tried to reset the system to a prior point - but the only restore point that was available, was about 30 minutes prior. Any idea how that happened?
    Also, at some point very early in this mess, all of the email messages in the Inbox folder of Outlook Express that were received between 05/05/08 and 07/18 disappeared. Messages that had been moved to other folders were safe, but something happened in the Inbox. I am most perplexed.

    I am also grateful for your help. The detailed instructions are awesome.

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hey,

    This garbage causes all sorts of issues, thats why the whole kit and kaboodle is referred to as MALWARE. ( malicious ware ). Its very possible that it disabled those features. You may want to go and flush out System Restore as everything we removed is most likely backed up in that program and you can take the chance of reinfecting yourself. I can't stress enough the importance of Creating a New Restore Point. I have seen these infections prevent the downloads of windows and Anti Virus updates, I have seen them prevent accessing certain malware removal forums and also sites like Mcafee and Norton.

    As far as the Mapping, I am really not to clear on that so I don't know what to tell you about it.

    System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

    Turn off System Restore.

    • Right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore on all Drives.
    • Click Apply, and then click OK.



    Reboot your computer


    Turn ON System Restore.

    • Right-click My Computer.
    • ClickProperties.
    • Click the System Restore tab.
    • UN-Check Turn off System Restore on all Drives.
    • Click Apply, and then click OK.



    Create a new Restore Point <-- Very Important

    • Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
      You need to go into the Control Panel and switch to Catagory View to be able to Create a New Restore Point

    System Restore Tutorial <-- If you need it



    ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

    Malwarebytes
    <-- Yours to keep also, check for updates and run a scan now and then.

    Combofix Is not a general cleaning tool, just run it with supervision or you can bork your system

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.




    • When shown the disclaimer, Select "2"


    The above procedure will:
    • Delete the following:
      • ComboFix and its associated files and folders.
      • VundoFix backups, if present
      • The C:\Deckard folder, if present
      • The C:_OtMoveIt folder, if present
    • Reset the clock settings.
    • Hide file extensions, if required.
    • Hide System/Hidden files, if required.
    • Reset System Restore.


    Malware Complaints
    Are you mad ? I mean really mad, seething mad, so mad your ready to spit, mad that you have taken your hard earned dollars to buy a computer only to have some Miscredents, Dirt Bags and Cyber Criminals install a malicious program on your computer without your knowledge or consent. You can post your complaint at the above site. If you live in the U.S.A. you can also report your grievance to your State Attorney Generals Office and the Federal Trade Commission's Bureau of Consumer Protection.





    Glad we could help

    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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