all messed up

[kira666]

i have no my computer or controll panal virus remover two thousand eight won't go away and there are several other problem but my scans say that the system is clean can you please help:aim tog21121- thanks in advance

heres the hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:54: VIRUS ALERT!, on 7/19/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\VirusRemover2008\VRM2008.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\CBTWlanSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ubpr01.exe
c:\program files\linksys\wpc54gv3\wpc54gv3.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\Joe\LOCALS~1\Temp\PCPC_Setup_Free.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: {2b4e4f7f-4472-61fb-aef4-302a67bb1291} - {1921bb76-a203-4fea-bf16-2744f7f4e4b2} - C:\WINDOWS\System32\xvfykl.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {D46BEAA4-A304-40B3-A9DA-EC7F7F501F25} - C:\Program Files\Web Technologies\iebt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Internet Service - {65742936-8079-408B-9F3C-874B78030A72} - C:\Program Files\Web Technologies\iebr.dll (file missing)
O3 - Toolbar: (no name) - {3FCAEB7D-F8AE-4A67-AE6C-57EE1416BB6D} - (no file)
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98 Driver\Res.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lphceosj0e16g] C:\WINDOWS\System32\lphceosj0e16g.exe
O4 - HKLM\..\Run: [2050b7d9] rundll32.exe "C:\WINDOWS\System32\sgmllfjm.dll",b
O4 - HKLM\..\Run: [VirusRemover2008] C:\Program Files\VirusRemover2008\VRM2008.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [wblogon] C:\WINDOWS\System32\ubpr01.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: CBT Wlan Service (CBTWlanSrv) - Unknown owner - C:\WINDOWS\CBTWlanSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm

--
End of file - 6851 bytes

[Baabiouz]

Hello kira666

I'll be handling your log to help you get cleaned up.

Step #1
Please disable Teatimer as it may interfere with the fix.
First:

• Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
• Choose Exit Spybot S&D Resident

Second:

• Open Spybot S&D
• Click Mode, check Advanced Mode
• Go To Left Panel, Click Tools, then also in left panel, click Resident
• If your firewall raises a question, say OK
• Uncheck the box labeled Resident Tea-Timer and OK any prompts.
• Use File, Exit to terminate Spybot
• Reboot your machine for the changes to take effect.

Once your log is clean you can re-enable those settings in TeaTimer.

Step #2
Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/comb...o-use-combofix

Link 1
Link 2
Link 3


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

Step #3
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

Step #4
Please post Combofix log, Smitfraudfix log and a fresh HijackThis log back here

[kira666]

ok im having all sorts of problems i followed your directions but to start of I xcan't find how to turn of the tea timer ans im guessing that that is what won't let the combo fix so can you help me find another way to turn of the teatimer cause its not there the way you told me to

[Baabiouz]

Where did you get stuck?

Can you do this:

* Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
* Choose Exit Spybot S&D Resident

? That will be enough for combofix.

[kira666]

yeah that is where I got stuck I could't right click and go to exit resident plus what is the system tray adzactly is it the start menu

[Baabiouz]

Hello

Ok. Please try this:
# Navigate to C:\Program Files\Spybot - Search & Destroy and run Spybot.
# Click Mode, check Advanced Mode
# Go To Left Panel, Click Tools, then also in left panel, click Resident
# If your firewall raises a question, say OK
# Uncheck the box labeled Resident Tea-Timer and OK any prompts.
# Use File, Exit to terminate Spybot
# Reboot your machine for the changes to take effect.

did it work?

[kira666]

the other problem is the resident teatimer isn't there to turn off that is another spot that I got stuck

[kira666]

i don't know if it helps but just to let you know I have the free version not the other

[Baabiouz]

Ok.
Please go to Start > Control Panel > Add/Remove Programs and uninstall Spybot Search & Destroy. Reboot computer and do the steps 2,3 and 4

[kira666]

as i stated in the original post I don't have the option of going to control panal