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Thread: HELP!!! can't remove pc privacy cleaner

  1. #11
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    We will begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    Once installed, you should see a blue screen prompt that says:

    The Recovery Console was successfully installed.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New HijackThis log.


    A word of warning: Please do not run ComboFix on your own. This tool is not a toy and not for everyday use.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  2. #12
    Junior Member
    Join Date
    Aug 2008
    Posts
    10

    Default

    combo fix log...


    ComboFix 08-08-09.06 - Mike 2008-08-10 9:27:54.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1664 [GMT -4:00]
    Running from: C:\Documents and Settings\Mike\Desktop\hijack\ComboFix.exe
    * Created a new restore point

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Documents and Settings\Mike\Application Data\inst.exe
    C:\Documents and Settings\Mike\Application Data\macromedia\Flash Player\#SharedObjects\A7EW9EJX\interclick.com
    C:\Documents and Settings\Mike\Application Data\macromedia\Flash Player\#SharedObjects\A7EW9EJX\interclick.com\ud.sol
    C:\Documents and Settings\Mike\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
    C:\Documents and Settings\Mike\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
    C:\WINDOWS\BMcf391bb7.txt
    C:\WINDOWS\BMcf391bb7.xml
    C:\WINDOWS\cookies.ini
    C:\WINDOWS\system32\cbtoegly.ini
    C:\WINDOWS\system32\dwwnw64r.exe
    C:\WINDOWS\system32\fadhpvdf.ini
    C:\WINDOWS\system32\gside.exe
    C:\WINDOWS\system32\KklnoUtv.ini
    C:\WINDOWS\system32\KklnoUtv.ini2
    C:\WINDOWS\system32\mcrh.tmp
    C:\WINDOWS\system32\qhjufpuf.ini
    C:\WINDOWS\system32\rpwnw64j.exe
    C:\WINDOWS\system32\winpfz33.sys
    C:\WINDOWS\system32\zxdnt3d.cfg

    .
    ((((((((((((((((((((((((( Files Created from 2008-07-10 to 2008-08-10 )))))))))))))))))))))))))))))))
    .

    2008-08-09 15:40 . 2008-08-09 15:40 <DIR> d-------- C:\Program Files\Avira
    2008-08-09 15:40 . 2008-08-09 15:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Avira
    2008-08-09 15:12 . 2008-08-09 15:12 <DIR> d-------- C:\Deckard
    2008-08-09 14:45 . 2005-10-31 18:17 135,168 --a------ C:\WINDOWS\system32\RtlCPAPI.dll
    2008-08-09 14:45 . 2005-07-15 16:48 40,960 --a------ C:\WINDOWS\system32\ChCfg.exe
    2008-08-09 14:44 . 2008-08-09 14:44 <DIR> d-------- C:\Program Files\Realtek
    2008-08-09 14:43 . 2005-04-16 22:20 487,424 --a------ C:\WINDOWS\RtlExUpd.dll
    2008-08-09 14:24 . 2008-08-09 14:24 <DIR> d-------- C:\WINDOWS\Sun
    2008-08-09 14:20 . 2008-08-09 14:20 <DIR> d-------- C:\Program Files\Java
    2008-08-09 14:20 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
    2008-08-09 14:19 . 2008-08-09 14:19 <DIR> d-------- C:\Program Files\Common Files\Java
    2008-08-09 07:57 . 2008-08-09 07:57 2,048 --a------ C:\WINDOWS\system32\tfkvdmkk.exe
    2008-08-08 15:47 . 2008-08-08 15:47 89 --a------ C:\WINDOWS\wininit.ini
    2008-08-08 06:47 . 2008-08-08 06:47 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-08-08 06:47 . 2008-08-08 15:30 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-08-08 06:38 . 2008-08-08 06:38 <DIR> d-------- C:\Program Files\Trend Micro
    2008-08-07 23:59 . 2008-08-07 23:59 <DIR> d-------- C:\Documents and Settings\Administrator
    2008-08-07 23:54 . 2008-08-07 23:54 2,048 --a------ C:\WINDOWS\system32\uemdldrj.exe
    2008-08-07 23:17 . 2008-08-07 23:17 153,512 --a------ C:\WINDOWS\system32\g91.exe
    2008-08-07 21:04 . 2008-08-07 21:04 <DIR> d-------- C:\Program Files\Lavasoft
    2008-08-07 21:04 . 2008-08-07 23:08 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
    2008-08-07 18:31 . 2008-08-07 18:31 <DIR> d-------- C:\Program Files\Xilisoft
    2008-08-07 15:54 . 2008-08-07 15:54 <DIR> d-------- C:\Documents and Settings\DZH~1.OLY\LOCALS~1
    2008-08-07 15:54 . 2008-08-07 15:54 <DIR> d-------- C:\Documents and Settings\DZH~1.OLY
    2008-08-07 12:31 . 2008-08-07 18:29 <DIR> d-------- C:\Program Files\ImTOO
    2008-08-01 02:33 . 2008-08-01 02:33 <DIR> d-------- C:\Program Files\TotalAudioConverter
    2008-08-01 02:33 . 2008-08-01 02:33 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\Softplicity
    2008-08-01 02:12 . 2008-08-01 02:14 <DIR> d-------- C:\Program Files\Advanced Audio Converter
    2008-07-14 14:14 . 2008-07-29 13:41 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\U3
    2008-07-14 13:27 . 2008-07-14 13:27 <DIR> d-------- C:\Program Files\MySpace
    2008-07-14 13:27 . 2008-07-14 13:27 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\MySpace
    2008-07-14 02:47 . 2008-07-14 03:06 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
    2008-07-14 02:37 . 2008-07-14 02:40 <DIR> d-------- C:\Program Files\DiskInternals
    2008-07-13 16:15 . 2008-07-13 16:15 178 --a------ C:\handle.dat
    2008-07-13 16:12 . 2003-12-11 11:15 626,960 -ra------ C:\WINDOWS\system32\hpvaut32.dll
    2008-07-13 16:12 . 2003-12-11 11:15 487,424 -ra------ C:\WINDOWS\system32\hpvcp70.dll
    2008-07-13 16:12 . 2003-12-11 11:15 344,064 -ra------ C:\WINDOWS\system32\hpvcr70.dll
    2008-07-13 16:12 . 2003-12-11 11:15 44,544 -ra------ C:\WINDOWS\system32\MSXML4a.dll
    2008-07-13 16:10 . 2004-10-07 21:16 35,840 --a------ C:\WINDOWS\system32\drivers\AFS2K.SYS
    2008-07-13 16:09 . 2008-07-13 16:09 <DIR> d-------- C:\WINDOWS\system32\URTTemp
    2008-07-13 15:51 . 2005-07-07 06:56 38,771 --------- C:\WINDOWS\hpomdl03.dat
    2008-07-13 15:51 . 2008-07-13 16:13 29,365 --a------ C:\WINDOWS\hpoins03.dat
    2008-07-13 15:49 . 2005-07-07 06:56 266,296 --a------ C:\WINDOWS\system32\hpzidr12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 196,608 --a------ C:\WINDOWS\system32\hpzipr12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 94,208 --a------ C:\WINDOWS\system32\hpzipt12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 65,795 --a------ C:\WINDOWS\system32\hpzipm12.exe
    2008-07-13 15:49 . 2005-07-07 06:56 61,699 --a------ C:\WINDOWS\system32\hpzinw12.exe
    2008-07-13 15:49 . 2005-07-07 06:56 57,344 --a------ C:\WINDOWS\system32\hpzisn12.dll
    2008-07-13 15:32 . 2008-07-13 16:10 <DIR> d-------- C:\Program Files\Common Files\HP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-08-09 18:44 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-08-01 19:13 --------- d-----w C:\Documents and Settings\All Users\Application Data\1Click DVD Copy
    2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
    2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
    2008-07-19 02:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
    2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
    2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
    2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
    2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
    2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
    2008-07-13 20:12 --------- d-----w C:\Program Files\HP
    2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
    2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
    2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
    2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
    2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
    2008-06-03 04:59 47,360 ----a-w C:\Documents and Settings\Mike\Application Data\pcouffin.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:00 15360]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AzMixerSel"="C:\Program Files\Realtek\InstallShield\AzMixerSel.exe" [2005-12-21 15:02 53248]
    "avgnt"="C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 14:28 266497]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [2008-04-17 19:27 9117696]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "vidc.yv12"= yv12vfw.dll

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
    backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^Adobe Gamma.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\Adobe Gamma.lnk
    backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
    backup=C:\WINDOWS\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^RT-Updater.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\RT-Updater.lnk
    backup=C:\WINDOWS\pss\RT-Updater.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    --a------ 2008-01-11 22:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
    --a------ 2004-08-04 08:00 15360 C:\WINDOWS\system32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
    --a------ 2006-10-27 04:47 31016 C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
    --a------ 2003-12-22 08:38 241664 C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
    --a------ 2003-08-04 17:28 49152 C:\Program Files\HP\HP Software Update\hpwuSchd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
    --a------ 2006-03-23 13:13 77824 C:\WINDOWS\system32\hkcmd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
    --a------ 2006-03-23 13:17 118784 C:\WINDOWS\system32\igfxpers.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
    --a------ 2006-03-23 13:17 94208 C:\WINDOWS\system32\igfxtray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
    --a------ 2008-02-28 21:07 1828136 C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
    --a------ 2006-07-20 23:15 593920 C:\PROGRA~1\LAUNCH~1\LManager.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
    --a------ 2008-04-17 19:27 9117696 C:\Program Files\MySpace\IM\MySpaceIM.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]
    --a------ 2008-02-18 20:29 2221352 C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
    --a------ 2008-02-28 13:59 570664 C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    --a------ 2008-06-10 04:27 144784 C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
    --a------ 2007-08-30 17:43 4670704 C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
    --a------ 2005-05-03 18:43 69632 C:\WINDOWS\Alcmtr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
    --a------ 2006-06-28 14:54 16248320 C:\WINDOWS\RTHDCPL.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
    --a------ 2006-05-16 18:04 2879488 C:\WINDOWS\SkyTel.exe

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "C:\\Program Files\\AIM6\\aim6.exe"=
    "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
    "C:\\kav\\kav7\\setup.exe"=
    "C:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

    R2 Viewpoint Manager Service;Viewpoint Manager Service;C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 17:38]
    S3 RT-USB;Ross-Tech USB driver;C:\WINDOWS\system32\drivers\RT-USB.sys [2007-11-16 11:52]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
    \Shell\AutoRun\command - F:\LaunchU3.exe -a
    .
    - - - - ORPHANS REMOVED - - - -

    BHO-{018270C2-F6DE-4D2A-BC7D-6FADEBFC8EC6} - C:\WINDOWS\system32\vtUonlkK.dll
    BHO-{14B582FD-C04F-4DEF-A454-9D029EDB36DA} - C:\Documents and Settings\Mike\Local Settings\Temporary Internet Files\Content.IE5\34T4MBP8\3077htsbdjyf[1].dll
    BHO-{506c1d1c-e7f6-46fd-ac7a-15544aae5f1d} - C:\WINDOWS\system32\hwkvhb.dll
    Notify-fccdEWpm - fccdEWpm.dll
    MSConfigStartUp-DXDllRegExe - dxdllreg.exe


    .
    ------- Supplementary Scan -------
    .
    R0 -: HKCU-Main,Start Page = www.google.com/
    O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000


    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-08-10 09:31:16
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    ------------------------ Other Running Processes ------------------------
    .
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\system32\wdfmgr.exe
    .
    **************************************************************************
    .
    Completion time: 2008-08-10 9:34:19 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-08-10 13:34:16

    Pre-Run: 51,870,126,080 bytes free
    Post-Run: 51,884,027,904 bytes free

    222 --- E O F --- 2008-07-15 18:02:34



    hijackthis log...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:41:56 AM, on 8/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1207219766905
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 5022 bytes

  3. #13
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Open notepad and copy/paste the text in the codebox below into it:

    Code:
    File::
    C:\WINDOWS\system32\tfkvdmkk.exe
    C:\WINDOWS\system32\uemdldrj.exe
    C:\WINDOWS\system32\g91.exe
    
    Registry::
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
    Save this as "CFScript"

    Then drag the CFScript into ComboFix.exe as you see in the screenshot below.



    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

    Combofix should never take more that 20 minutes including the reboot if malware is detected.
    If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
    If that happened we want to know, and also what process you had to end.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  4. #14
    Junior Member
    Join Date
    Aug 2008
    Posts
    10

    Default

    didn't ask to reboot. new combofix file is....

    ComboFix 08-08-09.06 - Mike 2008-08-10 11:44:28.2 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1475 [GMT -4:00]
    Running from: C:\Documents and Settings\Mike\Desktop\hijack\ComboFix.exe
    Command switches used :: C:\Documents and Settings\Mike\My Documents\CFScript.txt
    * Created a new restore point

    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

    FILE ::
    C:\WINDOWS\system32\g91.exe
    C:\WINDOWS\system32\tfkvdmkk.exe
    C:\WINDOWS\system32\uemdldrj.exe
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\WINDOWS\system32\g91.exe
    C:\WINDOWS\system32\tfkvdmkk.exe
    C:\WINDOWS\system32\uemdldrj.exe

    .
    ((((((((((((((((((((((((( Files Created from 2008-07-10 to 2008-08-10 )))))))))))))))))))))))))))))))
    .

    2008-08-09 15:40 . 2008-08-09 15:40 <DIR> d-------- C:\Program Files\Avira
    2008-08-09 15:40 . 2008-08-09 15:40 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Avira
    2008-08-09 15:12 . 2008-08-09 15:12 <DIR> d-------- C:\Deckard
    2008-08-09 14:45 . 2005-10-31 18:17 135,168 --a------ C:\WINDOWS\system32\RtlCPAPI.dll
    2008-08-09 14:45 . 2005-07-15 16:48 40,960 --a------ C:\WINDOWS\system32\ChCfg.exe
    2008-08-09 14:44 . 2008-08-09 14:44 <DIR> d-------- C:\Program Files\Realtek
    2008-08-09 14:43 . 2005-04-16 22:20 487,424 --a------ C:\WINDOWS\RtlExUpd.dll
    2008-08-09 14:24 . 2008-08-09 14:24 <DIR> d-------- C:\WINDOWS\Sun
    2008-08-09 14:20 . 2008-08-09 14:20 <DIR> d-------- C:\Program Files\Java
    2008-08-09 14:20 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl
    2008-08-09 14:19 . 2008-08-09 14:19 <DIR> d-------- C:\Program Files\Common Files\Java
    2008-08-08 15:47 . 2008-08-08 15:47 89 --a------ C:\WINDOWS\wininit.ini
    2008-08-08 06:47 . 2008-08-08 06:47 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-08-08 06:47 . 2008-08-08 15:30 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-08-08 06:38 . 2008-08-08 06:38 <DIR> d-------- C:\Program Files\Trend Micro
    2008-08-07 23:59 . 2008-08-07 23:59 <DIR> d-------- C:\Documents and Settings\Administrator
    2008-08-07 21:04 . 2008-08-07 21:04 <DIR> d-------- C:\Program Files\Lavasoft
    2008-08-07 21:04 . 2008-08-07 23:08 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
    2008-08-07 18:31 . 2008-08-07 18:31 <DIR> d-------- C:\Program Files\Xilisoft
    2008-08-07 15:54 . 2008-08-07 15:54 <DIR> d-------- C:\Documents and Settings\DZH~1.OLY\LOCALS~1
    2008-08-07 15:54 . 2008-08-07 15:54 <DIR> d-------- C:\Documents and Settings\DZH~1.OLY
    2008-08-01 02:33 . 2008-08-01 02:33 <DIR> d-------- C:\Program Files\TotalAudioConverter
    2008-08-01 02:33 . 2008-08-01 02:33 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\Softplicity
    2008-08-01 02:12 . 2008-08-01 02:14 <DIR> d-------- C:\Program Files\Advanced Audio Converter
    2008-07-14 14:14 . 2008-07-29 13:41 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\U3
    2008-07-14 13:27 . 2008-07-14 13:27 <DIR> d-------- C:\Program Files\MySpace
    2008-07-14 13:27 . 2008-07-14 13:27 <DIR> d-------- C:\Documents and Settings\Mike\Application Data\MySpace
    2008-07-14 02:47 . 2008-07-14 03:06 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
    2008-07-13 16:15 . 2008-07-13 16:15 178 --a------ C:\handle.dat
    2008-07-13 16:12 . 2003-12-11 11:15 626,960 -ra------ C:\WINDOWS\system32\hpvaut32.dll
    2008-07-13 16:12 . 2003-12-11 11:15 487,424 -ra------ C:\WINDOWS\system32\hpvcp70.dll
    2008-07-13 16:12 . 2003-12-11 11:15 344,064 -ra------ C:\WINDOWS\system32\hpvcr70.dll
    2008-07-13 16:12 . 2003-12-11 11:15 44,544 -ra------ C:\WINDOWS\system32\MSXML4a.dll
    2008-07-13 16:10 . 2004-10-07 21:16 35,840 --a------ C:\WINDOWS\system32\drivers\AFS2K.SYS
    2008-07-13 16:09 . 2008-07-13 16:09 <DIR> d-------- C:\WINDOWS\system32\URTTemp
    2008-07-13 15:51 . 2005-07-07 06:56 38,771 --------- C:\WINDOWS\hpomdl03.dat
    2008-07-13 15:51 . 2008-07-13 16:13 29,365 --a------ C:\WINDOWS\hpoins03.dat
    2008-07-13 15:49 . 2005-07-07 06:56 266,296 --a------ C:\WINDOWS\system32\hpzidr12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 196,608 --a------ C:\WINDOWS\system32\hpzipr12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 94,208 --a------ C:\WINDOWS\system32\hpzipt12.dll
    2008-07-13 15:49 . 2005-07-07 06:56 65,795 --a------ C:\WINDOWS\system32\hpzipm12.exe
    2008-07-13 15:49 . 2005-07-07 06:56 61,699 --a------ C:\WINDOWS\system32\hpzinw12.exe
    2008-07-13 15:49 . 2005-07-07 06:56 57,344 --a------ C:\WINDOWS\system32\hpzisn12.dll
    2008-07-13 15:32 . 2008-07-13 16:10 <DIR> d-------- C:\Program Files\Common Files\HP

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-08-09 18:44 --------- d--h--w C:\Program Files\InstallShield Installation Information
    2008-08-01 19:13 --------- d-----w C:\Documents and Settings\All Users\Application Data\1Click DVD Copy
    2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
    2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
    2008-07-19 02:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
    2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
    2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
    2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
    2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
    2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
    2008-07-13 20:12 --------- d-----w C:\Program Files\HP
    2008-07-11 19:58 --------- d-----w C:\Program Files\Azureus
    2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
    2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
    2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
    2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
    2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
    2008-06-03 04:59 47,360 ----a-w C:\Documents and Settings\Mike\Application Data\pcouffin.sys
    2008-04-04 08:38 15,872 --sha-w C:\WINDOWS\AnyTrial.exe
    .

    ((((((((((((((((((((((((((((( snapshot@2008-08-10_ 9.33.58.28 )))))))))))))))))))))))))))))))))))))))))
    .
    - 2008-08-10 13:26:32 54,010 ----a-w C:\WINDOWS\system32\perfc009.dat
    + 2008-08-10 13:35:32 54,010 ----a-w C:\WINDOWS\system32\perfc009.dat
    - 2008-08-10 13:26:32 383,822 ----a-w C:\WINDOWS\system32\perfh009.dat
    + 2008-08-10 13:35:32 383,822 ----a-w C:\WINDOWS\system32\perfh009.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:00 15360]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AzMixerSel"="C:\Program Files\Realtek\InstallShield\AzMixerSel.exe" [2005-12-21 15:02 53248]
    "avgnt"="C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" [2008-06-12 14:28 266497]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "MySpaceIM"="C:\Program Files\MySpace\IM\MySpaceIM.exe" [2008-04-17 19:27 9117696]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "vidc.yv12"= yv12vfw.dll

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
    backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^Adobe Gamma.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\Adobe Gamma.lnk
    backup=C:\WINDOWS\pss\Adobe Gamma.lnkStartup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
    backup=C:\WINDOWS\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup

    [HKLM\~\startupfolder\C:^Documents and Settings^Mike^Start Menu^Programs^Startup^RT-Updater.lnk]
    path=C:\Documents and Settings\Mike\Start Menu\Programs\Startup\RT-Updater.lnk
    backup=C:\WINDOWS\pss\RT-Updater.lnkStartup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    --a------ 2008-01-11 22:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
    --a------ 2004-08-04 08:00 15360 C:\WINDOWS\system32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
    --a------ 2006-10-27 04:47 31016 C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
    --a------ 2003-12-22 08:38 241664 C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
    --a------ 2003-08-04 17:28 49152 C:\Program Files\HP\HP Software Update\hpwuSchd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
    --a------ 2006-03-23 13:13 77824 C:\WINDOWS\system32\hkcmd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
    --a------ 2006-03-23 13:17 118784 C:\WINDOWS\system32\igfxpers.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
    --a------ 2006-03-23 13:17 94208 C:\WINDOWS\system32\igfxtray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
    --a------ 2008-02-28 21:07 1828136 C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
    --a------ 2006-07-20 23:15 593920 C:\PROGRA~1\LAUNCH~1\LManager.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
    --a------ 2008-04-17 19:27 9117696 C:\Program Files\MySpace\IM\MySpaceIM.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]
    --a------ 2008-02-18 20:29 2221352 C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
    --a------ 2008-02-28 13:59 570664 C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    --a------ 2008-06-10 04:27 144784 C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
    --a------ 2007-08-30 17:43 4670704 C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
    --a------ 2006-06-28 14:54 16248320 C:\WINDOWS\RTHDCPL.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
    --a------ 2006-05-16 18:04 2879488 C:\WINDOWS\SkyTel.exe

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
    "C:\\Program Files\\AIM6\\aim6.exe"=
    "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
    "C:\\kav\\kav7\\setup.exe"=
    "C:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

    R2 Viewpoint Manager Service;Viewpoint Manager Service;C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 17:38]
    S3 RT-USB;Ross-Tech USB driver;C:\WINDOWS\system32\drivers\RT-USB.sys [2007-11-16 11:52]

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
    \Shell\AutoRun\command - F:\LaunchU3.exe -a
    .
    - - - - ORPHANS REMOVED - - - -



    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-08-10 11:45:26
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2008-08-10 11:46:21
    ComboFix-quarantined-files.txt 2008-08-10 15:46:00
    ComboFix2.txt 2008-08-10 13:34:20

    Pre-Run: 54,476,222,464 bytes free
    Post-Run: 54,477,697,024 bytes free

    191 --- E O F --- 2008-07-15 18:02:34



    new hijack this log is....

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:51:16 AM, on 8/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1207219766905
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 5094 bytes

  5. #15
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    Please go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        Archives
    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    9. Please post this log in your next reply along with a fresh HijackThis log.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  6. #16
    Junior Member
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    Aug 2008
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    Default

    kaspersky log

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7 REPORT
    Sunday, August 10, 2008
    Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
    Kaspersky Online Scanner 7 version: 7.0.25.0
    Program database last update: Sunday, August 10, 2008 17:41:05
    Records in database: 1079209
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\

    Scan statistics:
    Files scanned: 70070
    Threat name: 1
    Infected objects: 1
    Suspicious objects: 0
    Duration of the scan: 01:24:56


    File name / Threat name / Threats count
    C:\QooBox\Quarantine\C\WINDOWS\system32\g91.exe.vir Infected: Trojan-Clicker.Win32.Agent.bsu 1


    The selected area was scanned.


    hijack log..

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:38:41 PM, on 8/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16674)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1207219766905
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 5172 bytes

  7. #17
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    Empty this folder:

    C:\QooBox\Quarantine

    Empty Recycle Bin.

    Still problems?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  8. #18
    Junior Member
    Join Date
    Aug 2008
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    10

    Default

    seems to be ok now. thank you :D

  9. #19
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    Then you're clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    You can fix this, it's a leftover:

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    Looking over your log, it seems you don't have any evidence of a third party firewall.

    As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

    1) Comodo (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
    2) Online Armor
    3) Sunbelt/Kerio
    4) Agnitum
    5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

    If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  10. #20
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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