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  1. #1
    Junior Member
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    Aug 2008
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    Default error code 5

    Hi, when trying to update, I got the following message:
    An error occurred while trying to replace the existing file:
    DeleteFile failed; code 5.
    Access is denied
    then it gives the option to retry, ignore (not recommended) or abort
    Help! I found the TCPIPAddress.dll that this is located in (or at least this is what is at the top of the error message) and when I checked the properties, nothing is locked or hidden. What should I do?

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Oct 2005
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    5,859

    Default

    born27:

    It sounds like the TCPIPAddress.dll file is in use.

    What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

    What type of update were you doing?

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Junior Member
    Join Date
    Aug 2008
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    Default

    Quote Originally Posted by md usa spybot fan View Post
    born27:
    It sounds like the TCPIPAddress.dll file is in use.
    I got the same error, running the automatic update from 1.5.2 to 1.6

    ProcessExplorer showed it was the old spybot that was holding TCPIPAddress.dll open, so I found and closed it. The update then completed successfully.
    Hope this helps.

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