How to stop popups re: registry change?

[terrym2442]

Hi,

I'm not sure what is going wrong, as I've had this program for years, but suddenly, whenever I visit a website, I get a popup that says: Resident-
Registry change denied (then there's a number). Below that it says "identified as user decision", etc.

I know that at one point I was prompted to say yes or no to a registry change and I can't remember how I responded. But since then, I get these messages constantly.

How do I shut it off and still protect my computer?

Thanks,
Terry

[spybotsandra]

Hello,

TeaTimer takes snapshots of Registry entries and compares these with the Registry at startup. Until these snapshots are updated you are likely to get pop-ups (at startup) of changes you made in the past. In other words, TeaTimer attempts to return the Registry to the state it was in when the snapshot was taken. This happens primarily when you reboot the system. To refresh TeaTimer's snapshot files:

* Right click Spybot's TeaTimer System Tray Icon > click Exit Spybot-S&D Resident.
o TeaTimer closes.
o TeaTimer's snapshot files are refreshed at this time.
* Restart TeaTimer:
o Using Windows Explorer, navigate to C:\Program Files\Spybot - Search & Destroy.
o Double click TeaTimer.exe to start it.

If you periodically recycle TeaTimer the problem will be diminished but not necessarily totally eliminated. As an alternative you can periodically just shut down TeaTimer as outlined above without restarting it just prior to shutting down the system to refresh the snapshot files.

Best regards
Sandra
Team Spybot

[md usa spybot fan]

terrym2442:

What version of Spybot - Search & Destroy are you running (Spybot » Help » About)?

The procedure outlined by spybotsandra will help if you are running Spybot 1.3 or Spybot 1.4. If you are running a more recent version and refreshing TeaTimers snapshot file does not correct the problem, please post the portion of the Resident.log that shows the changes you are having problems with.

1. There are several ways (4 listed below) to access the TeaTimer's Resident.log file:
   
   1. Right click on the TeaTimer (Spybot-SD Resident) system tray icon and select Show Log.
   2. Go into Spybot > Mode > Advanced Mode > Tools > Resident.
   3. Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Select the Resident.log file and open it.
   4. Using Windows Explorer, navigate to the Resident.log file located in one of the following directories:
      
      • Windows 95 or 98:
        C:\Windows\Application Data\Spybot - Search & Destroy\Logs
      • Windows ME:
        C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
      • Windows NT, 2000 or XP:
        C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
      • Windows Vista:
        C:\ProgramData\Spybot - Search & Destroy\Logs
      
      Double click on Resident.log file and it should open with Notepad.
2. To copy information from the log into a post in the forum:
   
   1. Copy the information into the Clipboard:
      
      • Highlight the portion of the log that you want to copy.
      • Right click and select Copy.
   2. Paste (Ctrl+V) the information from the Clipboard to a new post in this thread.

[terrym2442]

Hi all,

Thank you for taking the time to help me with this weird problem. I'm not sure what I did, but so far, it is working!

Regards,

Terry