When I search for updates I get the folowing error message.
error retrieving update file
I have windows xp pro. update has worked until my last update. I reloaded the latest revision V1.6.0.31 and I still have the problem.
Hope I can get help.
joe
When I search for updates I get the folowing error message.
error retrieving update file
I have windows xp pro. update has worked until my last update. I reloaded the latest revision V1.6.0.31 and I still have the problem.
Hope I can get help.
joe
This usually means that either:
-You're not connected to the Internet
-Or you are connecting to a "bad" mirror.
Can you choose another 'mirror' to download the updates from and see if that works?
When I use the Search Updates, It does not go to any site. It a window opens with the error message.
I have no trouble down loading from Ad-aware or Panda software.
???
joe
Hello,
1. The error message \"Error retrieving update info file\" usually appears when Spybot-S&D has accidently imported bad Internet Explorer proxy settings. In this case, it helps just to disable the proxy option in Spybot-S&D:
Open the Settings section and go to the Settings page. Locate the Use proxy entry in the Automation - Web update category, and disable it.
If you cannot see the Settings section, start Spybot-S&D in advanced mode (see your Start menu group for Spybot-S&D).
This information is also available in our How-To section (including a screenshot):
http://www.spybot.info/en/howto/proxy.html
2. Please check your firewall. Most people who do not have problem #1 do have Spybot-S&D accidently blocked in their firewall.
3. If nothing else works, you can still use the manual updater, which is available on the website: http://www.safer-networking.org/en/download/index.html - the Detection Update.
(Notice: if the Info page does not show the correct update date after installing the updates with the manual updater, please ignore that - this will be fixed with the next release)
Best regards
Sandra
Team Spybot
Spybot-S&D Got accidently blocked in my firewall
Thank You Sandra
Joe
Open Control Panel
Open Firewall
Select exceptions
Add SpyBot.exe to the exception List
REBOOT the system
DONE!
This started happening to me 2 days ago - on 2 different XP computers.
One computer has Zone Alarm, and the other just has Windows Firewall.
Both show Spybot as allowed.
Two days ago was Sunday, there was a main server downtime on Sunday. This morning (GMT), that harddisk was replaced after another downtime (we seem to wear down server HDs quite a lot, the second this year ).
Just remember, love is life, and hate is living death.
Treat your life for what it's worth, and live for every breath
(Black Sabbath: A National Acrobat)
I have been on holiday and just back to my PC.
Thought I would update virus and spybot before doing too much.
AV update OK but Spybot comes back with Bad Check Sum, I have tried several mirrors, all the same!
This was yesterday (Tue 4 Nov 2008) and also again this morning (Wed 5 Nov 2008).
Is there a problem with the mirrors?
JoeKing, please read:
http://forums.spybot.info/showthread.php?t=35997&page=3
-
It should be fixed now.