spybot will not update, says error retrieving update file

[jseptelka]

When I search for updates I get the folowing error message.

error retrieving update file

I have windows xp pro. update has worked until my last update. I reloaded the latest revision V1.6.0.31 and I still have the problem.
Hope I can get help.
joe

[drragostea]

This usually means that either:
-You're not connected to the Internet
-Or you are connecting to a "bad" mirror.

Can you choose another 'mirror' to download the updates from and see if that works?

[jseptelka]

When I use the Search Updates, It does not go to any site. It a window opens with the error message.

I have no trouble down loading from Ad-aware or Panda software.

???
joe

[spybotsandra]

Hello,

1. The error message \"Error retrieving update info file\" usually appears when Spybot-S&D has accidently imported bad Internet Explorer proxy settings. In this case, it helps just to disable the proxy option in Spybot-S&D:
Open the Settings section and go to the Settings page. Locate the Use proxy entry in the Automation - Web update category, and disable it.
If you cannot see the Settings section, start Spybot-S&D in advanced mode (see your Start menu group for Spybot-S&D).

This information is also available in our How-To section (including a screenshot):
http://www.spybot.info/en/howto/proxy.html

2. Please check your firewall. Most people who do not have problem #1 do have Spybot-S&D accidently blocked in their firewall.

3. If nothing else works, you can still use the manual updater, which is available on the website: http://www.safer-networking.org/en/download/index.html - the Detection Update.
(Notice: if the Info page does not show the correct update date after installing the updates with the manual updater, please ignore that - this will be fixed with the next release)

Best regards
Sandra
Team Spybot

[jseptelka]

Spybot-S&D Got accidently blocked in my firewall
Thank You Sandra
Joe

[lynxCN]

Open Control Panel
Open Firewall
Select exceptions
Add SpyBot.exe to the exception List

REBOOT the system
DONE!

[Steven C]

This started happening to me 2 days ago - on 2 different XP computers.
One computer has Zone Alarm, and the other just has Windows Firewall.
Both show Spybot as allowed.

[PepiMK]

Two days ago was Sunday, there was a main server downtime on Sunday. This morning (GMT), that harddisk was replaced after another downtime (we seem to wear down server HDs quite a lot, the second this year ).

[JoeKing]

I have been on holiday and just back to my PC.
Thought I would update virus and spybot before doing too much.

AV update OK but Spybot comes back with Bad Check Sum, I have tried several mirrors, all the same!

This was yesterday (Tue 4 Nov 2008) and also again this morning (Wed 5 Nov 2008).

Is there a problem with the mirrors?

[drragostea]

JoeKing, please read:
http://forums.spybot.info/showthread.php?t=35997&page=3
-
It should be fixed now.