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Thread: spybot will not update, says error retrieving update file

  1. #11
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    Default

    Yep, I confirm, updates downloaded successfully...only wish I had found that thread myself.

    Thank you.

  2. #12
    Senior Member drragostea's Avatar
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    Default

    Don't worry about it. Glad I resolved your query.

    Take care.

  3. #13
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    Unhappy Still having problems

    When go the the Safe Networking page I get a page load error server not found. I've tried the other fixes I can find and nothing works.

    I am running Vista home premium on a 32 bit system.

    Incidentally, I am also having the same sort of problem getting Windows updates. The problems are probably related, but I cannot find a fix that works for either system.

    If you have any ideas, please help.

    K. Wolffe

  4. #14
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    Default Same problem, but cannot start spybot, what now?

    I've been getting 'bad checksum', and 'error retrieveing update info' error messages for a few weeks.

    So I decided to uninstall and then re-install spybot, to see if that would fix it.

    It didn't fix the problem, so I searched and found this site.

    But this link appears to be dead;
    http://www.safer-networking.org/en/download/index.html

    And Sypbot will not load (computer does nothing after sypbot is selected from the start menu), so I cannot change my proxy options.

    What now?

  5. #15
    Member of Team Spybot tashi's Avatar
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    Hello,
    Quote Originally Posted by kwolffe View Post

    Incidentally, I am also having the same sort of problem getting Windows updates. The problems are probably related, but I cannot find a fix that works for either system.
    Please see this test for one particular infection and let us know the results:
    http://www.confickerworkinggroup.org...feyechart.html


    Quote Originally Posted by Columbo13 View Post
    The link http://www.safer-networking.org/en/download/index.html works for me. Can you try that test also please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  6. #16
    Junior Member
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    Default Is my provider blocking you?

    Conficker test gives = Normal/Not Infected by Conficker (or using proxy)

    Firefox can't find the server at www.safer-networking.org.

    Opera gives Error! could not locate remote server.

    Could my service provider (Shaw in Vancouver BC) be blocking you?

  7. #17
    Member of Team Spybot tashi's Avatar
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    Quote Originally Posted by Columbo13 View Post
    Could my service provider (Shaw in Vancouver BC) be blocking you?
    I hope not.

    Did you check your firewall to make sure Spybot isn't blocked?
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  8. #18
    Junior Member
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    Default No firewall

    My only firewalls are peerGaurdian and Sbybot, peerGaurdian is not blocking spybot.

  9. #19
    Member of Team Spybot tashi's Avatar
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    Hello,

    No firewall
    Quote Originally Posted by Columbo13 View Post
    My only firewalls are peerGaurdian
    Are you using P2P programs/networks?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  10. #20
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    Default only torrents

    Not if uTorrent doen't count. Have no other p2p programs installed.

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