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Thread: spybot will not update, says error retrieving update file

  1. #21
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,961

    Default

    Hello Columbo13,

    Torrents count. ;-)

    I suggest you start a topic in the Malware Removal Forum so that someone can take a look at the system.

    Please read this sticky FAQ first: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) and provide a link back to this thread in your new topic.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  2. #22
    Junior Member
    Join Date
    May 2009
    Posts
    1

    Default Update Checksum error

    I wonder if a real person will read this. I tried a download of the detection files of 20 May 2009. It failed and it failed from about 9 other mirror sites. Didn't look like an overload problem to me; looked like a genuine checksum error. The problem was that there was no way of contacting Spybot. The Contact Us email just led to an automatic reply.

    Manual download from the web site worked in the end.

    Ironically I couldn't access this forum on IE7 on Vista as image verification didn't work. I wonder if the automatic email system will tell me what my problem is there.

    Shouldn't moan about a great piece of software though. I am grateful.

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