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Thread: What if you can't download HJT?

  1. #1
    Junior Member
    Join Date
    Aug 2008

    Default What if you can't download HJT?

    The issue my computer is having is when I type in an address it changes and I get either an "Address not valid" or "Internet Explorer cannot display the webpage" message (which is what I got when I clicked on the HJT link in the "Before You Post" thread). What should I do?

    I have updated SB S&D, immunized and no problems were found . . . but I DO have problems with the address changing. Thank goodness it doesn't seem to be having trouble with .org sites (or at least not yours!) and I was able to get here!

    Thanks, in advance, for your assistance.


  2. #2
    Junior Member
    Join Date
    Aug 2008

    Default Issue Resolved--Poisoned DNS

    It turns out I did NOT have malware, but my DNS was poisoned. These are the steps I took to resolve the issue:

    Go to server and click on DNS
    Right click on NTServer
    Click on Clear Cache

    Now I'll download HJT so if I should ever need assistance, I'll be able to provide good information.

    Thanks, anyway!


  3. #3
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Clearwater, Florida


    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance)
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    Security expert: DNS attacks are happening

    Hi Deborah, it is likely malware caused the problem, if you want me to check, post that HJT log. I will close this topic in 48 hours with no response.

    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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