Results 1 to 3 of 3

Thread: What if you can't download HJT?

  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    2

    Default What if you can't download HJT?

    The issue my computer is having is when I type in an address it changes and I get either an "Address not valid" or "Internet Explorer cannot display the webpage" message (which is what I got when I clicked on the HJT link in the "Before You Post" thread). What should I do?

    I have updated SB S&D, immunized and no problems were found . . . but I DO have problems with the address changing. Thank goodness it doesn't seem to be having trouble with .org sites (or at least not yours!) and I was able to get here!

    Thanks, in advance, for your assistance.

    Deb

  2. #2
    Junior Member
    Join Date
    Aug 2008
    Posts
    2

    Default Issue Resolved--Poisoned DNS

    It turns out I did NOT have malware, but my DNS was poisoned. These are the steps I took to resolve the issue:

    Go to server and click on DNS
    Right click on NTServer
    Click on Clear Cache


    Now I'll download HJT so if I should ever need assistance, I'll be able to provide good information.

    Thanks, anyway!

    Deborah

  3. #3
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,252

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance)
    http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    Security expert: DNS attacks are happening
    http://news.cnet.com/8301-1009_3-100...ml?tag=nl.e433

    Hi Deborah, it is likely malware caused the problem, if you want me to check, post that HJT log. I will close this topic in 48 hours with no response.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •