Can't get rid of problems

[water_farie]

OK, I have downloaded hijackthis which was suggested on the page greyfox sent me to, ran it and I have a log file. I then re ran spybot after doing as instructed but the problem is still there.
I have already deleted the MYFun stuff from the program files, I did this before posting for help. I can no longer find these files.
I have updated spybot today and I always check for updates.
Spybot is still telling me that there are problems
FunWebProducts 2 PUPS and
when I try to fix them I get a message saying the problems could not be fixed,
'Could be that the associated files are still in use (in memory)

I don't know how to get the log file on here for you to look at as I am self taught on the computer and am now beginning to run out of how to fix this.
Sorry for my ignorance

I have Ad-Aware, Spybot and Zonealarm and none of them can fix this for me. It was my own fault for downloading it!!! I wish there was somewhere I could go to not recommend the site!!! I feel stupid!
I am sorry to keep troubling you too!
Avery frustrated farie

[tashi]

Hi there,

OK, I have downloaded hijackthis which was suggested on the page greyfox sent me to, ran it and I have a log file.

Please see: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

If you would like someone to take a look at the log please read that sticky and start a topic here: Malware Removal Forum where a helper would advise when available.

Best regards.

[water_farie]

Thanks drragostea,
I think I have answered this thread starting a new one, sorry,
I don't know how to disconnect from the internet, I have cable and am not confident about what I might do!

[water_farie]

Thanks Tashi
I am struggling here as a self taught computer user,
sorry to inconvience you

[tashi]

Hi water_farie,

It is not an inconvenience, we are here to help!

[drragostea]

We all started on the same ladder (or road if you prefer) and we all are still learning.

Your cable modem/router should have a on/off switch. If not, then pulling the plug might do. What I'm suggesting is that run a scan in 'Safe Mode' if Normal Boot does not help, since only specific programs and files needed to run the operating system are loaded (Safe Mode; giving us a better/likely chance of removing it).

If you disconnect your computer from the Internet, the taskbar should say something like "A network cable is unplugged".