Hi there,
I'm having some problems, I saved mbma to desktop but i can't open it to install, infact I can't open anything on desktop. When i click on an item nothing happens.
Hi there,
I'm having some problems, I saved mbma to desktop but i can't open it to install, infact I can't open anything on desktop. When i click on an item nothing happens.
Then please save them to some other folder and try again.
Microsoft MVP Consumer Security 2008-2011
Member of ASAP and UNITE since 2006
I saved them again to my documents but i can't get to my documents. When i click on the start menu i have no my documents or control panel.
Save them then to some other folder, please.
Even C:\SDFix is fine.
Microsoft MVP Consumer Security 2008-2011
Member of ASAP and UNITE since 2006
Everything on my desktop is frozen and i have no options in the start menu to access anything i save.
Is same also in safe mode?
Microsoft MVP Consumer Security 2008-2011
Member of ASAP and UNITE since 2006
When in safe mode, i still don't have any options in the start menu but the desktop isn't frozen so i'll run the reports in safe mode.
Great, I'll be waiting for logs
Microsoft MVP Consumer Security 2008-2011
Member of ASAP and UNITE since 2006
info log:
info.txt logfile of random's system information tool 2008-08-27 18:53:32
Uninstall list
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
-->c:\WINDOWS\System32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39DA87A1-0B26-4562-A70C-2A6147366E47}\Setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F765BD0-B900-4EDE-A90B-61C8A9E95C42}\Setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BAD59025-5B73-4E12-B789-0028C5A573C2}\Setup.exe"
-->RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
1Cleanup 3.2-->"C:\Program Files\Grouppk\1Cleanup\unins000.exe"
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Agere Systems PCI Soft Modem-->agrsmdel
Apple Software Update-->MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
AVG 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Belarc Advisor 7.2-->C:\PROGRA~1\Belarc\Advisor\Uninstall.exe C:\PROGRA~1\Belarc\Advisor\INSTALL.LOG
Canon i9100-->C:\WINDOWS\system32\CNMCP4q.exe "-PRINTERNAMECanon i9100" "-HELPERDLLC:\BJPrinter\CNMWINDOWS\Canon i9100 Installer\Inst2\cnmis.dll" "-RCDLLC:\BJPrinter\CNMWINDOWS\Canon i9100 Installer\Inst2\cnmi0409.dll"
Easy Internet Sign-up-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{0613467F-A45E-4CB1-9ECE-1F3DD79FB927} /l1033
ESET Online Scanner-->C:\WINDOWS\system32\OnlineScannerUninstaller.exe
Freeserve-->C:\Windows\Uninstall.exe
Google Earth-->MsiExec.exe /I{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Highlight Viewer (Windows Live Toolbar)-->MsiExec.exe /X{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Deskjet Preloaded Printer Drivers-->MsiExec.exe /X{F419D20A-7719-4639-8E30-C073A040D878}
HP Image Zone 3.5-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Image Zone Plus 3.5-->C:\Program Files\HP\Digital Imaging\{C6C44651-7C66-4b11-92E8-17565D3D22DD}\setup\hpzscr01.exe -datfile hpdscr01.dat
HP Photo & Imaging 3.5 - HP Devices-->C:\Program Files\HP\Digital Imaging\{15B9DC72-73F9-4d99-9E28-848D66DA8D99}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP PSC & OfficeJet 3.0-->"C:\Program Files\HP\Digital Imaging\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update-->MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
HPIZ350-->MsiExec.exe /X{F247869D-3643-4A9F-821B-3534145928E3}
InterVideo WinDVD Creator 2-->"C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD Player-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
iTunes-->MsiExec.exe /I{AB90749C-7422-4580-8A7A-66CC5E9E5F98}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
KBD-->C:\HP\KBD\KBD.EXE uninstalled
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Map Button (Windows Live Toolbar)-->MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
Memories Disc Creator 2.0-->MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Money System Pack-->MsiExec.exe /I{8C64E149-54BA-11D6-91B1-00500462BE80}
Microsoft Money-->MsiExec.exe /I{1D643CD2-4DD6-11D7-A4E0-000874180BB3}
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Picture It! Photo Standard 9-->C:\WINDOWS\System32\msiexec.exe /i {DBA8B9E1-C6FF-4624-9598-73D3B41A0903}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Word 2002-->MsiExec.exe /I{911B0409-6000-11D3-8CFE-0050048383C9}
Microsoft Works 2004 Setup Launcher-->C:\Program Files\Microsoft Works Suite 2004\Setup\Launcher.exe /ARP E:\
Microsoft Works Suite Add-in for Microsoft Word-->MsiExec.exe /I{33BEE6F3-9987-4F98-A069-97A64EC8321A}
Microsoft Works-->MsiExec.exe /I{B9966F27-9678-4620-9579-925E3084647E}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
NVIDIA Drivers-->C:\WINDOWS\System32\nvudisp.exe UninstallGUI
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
PC-Doctor for Windows-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}\Setup.exe"
Photosmart 140,240,7200,7600,7700,7900 Series-->C:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\setup\hpzscr01.exe -datfile hphscr01.dat
PS2-->C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 combined Win32 extensions-->C:\Python22\Lib\SITE-P~1\UNWISE~1.EXE C:\Python22\Lib\SITE-P~1\w32inst.log
Python 2.2.1-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime-->MsiExec.exe /I{5E863175-E85D-44A6-8968-82507D34AE7F}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RecordNow!-->MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Shockwave-->C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Smart Menus (Windows Live Toolbar)-->MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Sonic Update Manager-->MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
TalkTalk Assist & Go-->MsiExec.exe /X{D084B1A9-153B-409D-AEBF-C40FCEF925EA}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Windows Defender-->MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Favorites for Windows Live Toolbar-->MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Toolbar Extension (Windows Live Toolbar)-->MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar-->"C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar-->MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122-->"C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinUndelete-->C:\PROGRA~1\WINUND~1\UNWISE.EXE C:\PROGRA~1\WINUND~1\INSTALL.LOG
Hosts File
127.0.0.1 localhost
Security center information
AV: AVG Anti-Virus
Environment variables
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 9, GenuineIntel
"PROCESSOR_REVISION"=0209
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO
"CLASSPATH"=.;C:\Program Files\Java\jre1.5.0_03\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.5.0_03\lib\ext\QTJava.zip
-----------------EOF-----------------
Looking at this thread all thats showing is the info log, i also sent another post with the other log and the mbma. Please let me know if you haven't received them and i will send them again.