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Thread: Error Message on Installing S&D Vers 1.6

  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    1

    Default Error Message on Installing S&D Vers 1.6

    Having downloaded version 1.6 when I tried to install it I got an error message.
    C:\Program Files\Spybot - Search & Destroy\Plugins\TCPIPAddress.dll
    An error occured whule trying to replace the existing file:
    DeleteFile failed; code 5
    Access is denied.

    Every time I go for the retry option it comes back.

    Opted to abort install as skipping the file is not recommended.

    Anyone else encountered this and any ideas on how to resolve it.

    Thanks in anticipation.

    fisc01

  2. #2
    Junior Member
    Join Date
    Aug 2008
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    1

    Default

    I had same problem. I went into C:\Program Files\Spybot - Search & Destroy\Plugins and renamed each file with the word backup (i.e. "Backup TCPIPAddress.dll"). That seemed to do the trick.

  3. #3
    Cleo
    Guest

    Unhappy >.>

    I had the same problem... I wonder if there could be a fix made to the installation to stop this from happening?

    I get nervous about renaming stuff

  4. #4
    Senior Member drragostea's Avatar
    Join Date
    Jan 2008
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    @Home
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    3,674

    Default

    fisc, what is your Operating System?

    Do you have any other copies of Spybot prior (or were you using any other versions of Spybot prior to installing) to installing v.1.6?

    If so, have you removed it completely?

    The explanation is here:
    http://forums.spybot.info/showpost.p...44&postcount=5
    --

  5. #5
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,959

    Default

    Hello,

    It could be that your previous version of Spybot-S&D is holding the TCPIPAddress.dll file in use while you are attempting to upgrade.

    Close Spybot and then hit retry in the setup program, see if that helps.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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