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Thread: Spybot S&D Error Message

  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default Spybot S&D Error Message

    Hi

    I have the latest version of Spybot Search and Destory and everytime I run the program I keep getting this error message

    Exception Processing Message c0000013 Parameters 75b6bf7c 75b6bf7c 75b6bf7c

    What does it mean and how do I get it to stop?

    Thanks

  2. #2
    129260
    Guest

    Lightbulb hmmm....

    does the message pop up but then the program runs fine? or does spybot not run at all?

    Also, what version of windows are you using and spybot version? thanks.

  3. #3
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default

    Hi

    no it has run fine at all it barely runs the gives this message.

    I have Windows XP Home Edition with all the updates

    I will also tell you that I have following

    Windows Defender
    AVG Anti Virus
    Lava Soft
    Zone Alarm
    Glary Utility

  4. #4
    129260
    Guest

    Lightbulb thanks....

    for the information.

    Does a complete uninstall then reinstall help the situation?

  5. #5
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default

    Well I did the uninstall on it and try to reinstall it and it get message saying it is unable to connect to the network? So I am gathering that the network server is down for maintenance or something else.

  6. #6
    129260
    Guest

    Lightbulb hi

    try unchecking download updates immediately when you install the program. That should solve the problem.

  7. #7
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default

    Ok I did that and it downloaded. Ask me to check for update which I did, but when I ran the scan again it went right back to making the error message again.

  8. #8
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default

    I missed a that error message it is actually

    Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

  9. #9
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    That message is probably refered to the TeaTimer.
    Please rightclick on the TeaTimer icon in the system tray and have a look which version of the TeaTimer you run.

    Best regards
    Sandra
    Team Spybot

  10. #10
    Junior Member
    Join Date
    Aug 2008
    Posts
    7

    Default

    The only thing I found is Spybot one that says 1.6.30
    and system protector 1.6.2.23

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