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Thread: Computer shuts down while running spybot

  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    14

    Default Computer shuts down while running spybot

    Hi, My son in law has been having problems with his computer. When he starts it up he logs on and as soon as his desktop comes up the computer shuts down and restarts. I scanned his hard drive on my machine using e-trust and found 2 viruses which e trust got rid of (win32/cruspy!generic and win32/Puper!generic). Still had the same problem. So I downloaded spybot in safe mode and ran it. It was picking up loads of spyware especially trojans but before it finished it shut down again. I tried to stop search and fix problems as each one came up but as soon as i press stop search the computer restarts again..........sighhhhh.........any help would be very appreciated. Bas

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,488

    Default

    You could ask for help in malware removal.Maybe they can work something out for you to keep it from restarting,so you can get it fixed.

    The procedures are here,as much as you can do,if any:
    http://forums.spybot.info/showthread.php?t=288

    Malware removal:
    http://forums.spybot.info/forumdisplay.php?f=22

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