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Thread: Scan Won't Complete Successfully

  1. #1
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    Default Scan Won't Complete Successfully

    Hi ,
    Can anyone help me out .I am having trouble with a virus so I downloaded Spybot .
    After a scan it fixes most of the detected threats then can fails on one.
    The error messsage I get says: Some problems couldn't be fixed. This could be because associated files are still in use.I made sure evertything was closed. I have tried a few restarts but no luck.

    The malware is called MyWay.MyWebSearch and no other info comes up.

    Please Help

  2. #2
    Senior Member drragostea's Avatar
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    What is your Operating System?
    Can you run Spybot in 'Safe Mode' (provided with the latest updates)?
    -
    If this gets to persistent to remove, let me know and I'll give you instructions to the Malware Removal Forums (Forum where specialized malware fighters assist you in purging the malware).

  3. #3
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    Thanks very much.
    I am using windows Vista.

    Should I try to run it in safe mode first?

  4. #4
    Senior Member drragostea's Avatar
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    Yes, give it a shot with 'Safe Mode'.

    If it gets persistent, you'll need to start your own thread in the Malware Removal Forums.

  5. #5
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    Thanks so much xxx

  6. #6
    Senior Member drragostea's Avatar
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    cally2, so how did it go?

  7. #7
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    No Luck with safe mode either Drragostea.
    I did post in the malware removal forum.
    I hope it is in the right place.
    Thanks for your help too.
    carla

    http://forums.spybot.info/showthread.php?t=34293
    Last edited by cally2; 2008-09-18 at 21:39.

  8. #8
    Senior Member drragostea's Avatar
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    You are doing fine cally. Good luck and safe surfing.
    to SaferNetworking Forums.

  9. #9
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    It is all sorted now Draggostea. It is like new again .Thanks so much for your help.Much appreciated.Thanks to Shaba as well.
    Cally

  10. #10
    Senior Member drragostea's Avatar
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    Glad to hear it sorted out. Safe surfing.

    If you have the time, come visit us .

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