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Thread: Need Help with SurfSideKick

  1. 2006-04-02, 20:59 #1
    hdgrss
    hdgrss is offline
    Junior Member
    Join Date
    Apr 2006
    Posts
    2

    Default Need Help with SurfSideKick

    Hopefully you can help...
    I've tried following directions for removal found on http://www.bleepingcomputer.com/forums/topic9549.html, as well as other bits and pieces I've found from other posts, but nothing seems to work.

    Everytime I try to delete SSK related files they pop right back in. Not sure what to do now...Need some expert advice.

    I've included the HiJack log as well as the Ewido processes report. I've done the complete scans but it's unable to fix SSK....and every time i delete the SSK process it shows back up immediately.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:42:45 AM, on 4/2/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Common Files\AOL\1130781000\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\Windows Media Connect 2\wmccds.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\WINDOWS\system32\LVComsX.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
    F2 - REG:system.ini: Shell=Explorer.exe,
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe, nllcuac.exe
    O2 - BHO: (no name) - {05200816-C2F6-EE5B-F06F-9A1CF5E5BC9C} - C:\WINDOWS\system32\iesh.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O2 - BHO: XBTB04715 - {A8B0BDED-64A5-495b-97DA-42C0301E229B} - C:\PROGRA~1\TOOLBA~1\TOOLBA~1.DLL (file missing)
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: eoauq.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: LiveWorld EZTalk 3.0 - http://live.liveworld.com/java/ezmed/ezmed.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1130691579015
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - AppInit_DLLs: repairs303169563.dll
    O20 - Winlogon Notify: Media Center - C:\WINDOWS\system32\nnrssl.dll (file missing)
    O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\dqghelp.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Adobe Version Cue CS2 - Unknown owner - c:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1130781000\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe


    Windows version: Windows NT 5.01.2600
    MSIE version: 6.0.2900.2180
    HijackThis version: 1.99.1



    ---------------------------------------------------------
    ewido anti-malware - Process report
    ---------------------------------------------------------

    + Created on: 11:16:13 AM, 4/2/2006
    + Report-Checksum: B3C7E74C

    0: System Process
    4: System Process
    216: C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    252: C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
    284: C:\WINDOWS\System32\nvsvc32.exe
    524: C:\WINDOWS\System32\svchost.exe
    576: C:\WINDOWS\System32\wdfmgr.exe
    676: \SystemRoot\System32\smss.exe
    728: \??\C:\WINDOWS\system32\csrss.exe
    732: C:\WINDOWS\system32\notepad.exe
    756: \??\C:\WINDOWS\system32\winlogon.exe
    804: C:\WINDOWS\system32\services.exe
    816: C:\WINDOWS\system32\lsass.exe
    976: C:\WINDOWS\system32\svchost.exe
    1036: C:\WINDOWS\system32\svchost.exe
    1080: C:\WINDOWS\System32\svchost.exe
    1104: C:\Program Files\Ahead\InCD\InCDsrv.exe
    1200: C:\WINDOWS\System32\svchost.exe
    1288: C:\WINDOWS\System32\svchost.exe
    1304: C:\Program Files\Windows Media Connect 2\wmccds.exe
    1528: C:\WINDOWS\system32\spoolsv.exe
    1668: C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    1684: C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    1704: C:\Program Files\Common Files\AOL\1130781000\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
    1744: C:\Program Files\ewido anti-malware\ewidoctrl.exe
    1764: C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
    1900: C:\WINDOWS\System32\svchost.exe
    1940: C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    2020: C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    2132: C:\WINDOWS\Explorer.EXE
    2364: C:\Program Files\ewido anti-malware\SecuritySuite.exe
    2636: C:\WINDOWS\System32\alg.exe
    3332: C:\Program Files\Logitech\SetPoint\SetPoint.exe
    3492: C:\WINDOWS\system32\LVComsX.exe
    3524: C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE


    Thanks in advance!
  2. 2006-04-05, 12:34 #2
    LonnyRJones
    LonnyRJones is offline
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Hi hdgrss, Welcome..

    Download Brute Force Uninstaller.
    Unzip it to it’s own folder (c:\BFU)
    It must be unzipped to the c:\BFU folder (Or the drive windows is installed to, which is normaly C:\)


    Rightclick on this link and choose save target as, save sidekickFix.bat to that BFU folder.
    ====
    http://downloads.subratam.org/Lon/sidekickFix.bat
    ====
    Close all browsers, explorer folder's then Run sidekickFix.bat
    Choose yes and fallow the prompts, when prompted to restart the PC do so.

    After the PC has restarted and you are here at the forum make and post a hijackthis log.
  3. 2006-04-08, 21:19 #3
    hdgrss
    hdgrss is offline
    Junior Member
    Join Date
    Apr 2006
    Posts
    2

    Default Hijackthis Log

    Thanks so much for the help! The SSK folder is now gone, finally. Is there anything else I need to remove/fix to be devoid of all adware/spyware?

    Here's the logfile:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:13:33 PM, on 4/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Common Files\AOL\1130781000\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HijackThis\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.studiolaguna.com/
    F2 - REG:system.ini: Shell=Explorer.exe,
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,nllcuac.exe
    O2 - BHO: (no name) - {05200816-C2F6-EE5B-F06F-9A1CF5E5BC9C} - C:\WINDOWS\system32\iesh.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O2 - BHO: XBTB04715 - {A8B0BDED-64A5-495b-97DA-42C0301E229B} - C:\PROGRA~1\TOOLBA~1\TOOLBA~1.DLL (file missing)
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: eoauq.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://c:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: LiveWorld EZTalk 3.0 - http://live.liveworld.com/java/ezmed/ezmed.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1130691579015
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: Media Center - C:\WINDOWS\system32\nnrssl.dll (file missing)
    O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\dqghelp.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Adobe Version Cue CS2 - Unknown owner - c:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1130781000\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
  4. 2006-04-09, 01:29 #4
    LonnyRJones
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    It appears your running two antivirus and two firewalls, Uninstall all but one of each as soon as possible.

    Open a command prompt (start run type cmd press enter) type
    sc delete "Network Monitor"
    press enter, type exit and press enter to exit the command prompt

    Start Hijackthis and place a check next to these items If there.
    F2 - REG:system.ini: Shell=Explorer.exe,
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,nllcuac.exe
    O2 - BHO: (no name) - {05200816-C2F6-EE5B-F06F-9A1CF5E5BC9C} - C:\WINDOWS\system32\iesh.dll (file missing)
    O2 - BHO: XBTB04715 - {A8B0BDED-64A5-495b-97DA-42C0301E229B} - C:\PROGRA~1\TOOLBA~1\TOOLBA~1.DLL (file missing)
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: Media Center - C:\WINDOWS\system32\nnrssl.dll (file missing)
    O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\dqghelp.dll (file missing)
    O4 - Global Startup: eoauq.exe
    ====================================
    Hit fix checked and close Hijackthis.
    Restart the PC
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


    Download L2mfix (new version) from one of these two locations:
    http://www.atribune.org/downloads/l2mfix.exe
    http://www.downloads.subratam.org/l2mfix.exe
    Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop.
    Close any programs you have open since this step requires a reboot.

    From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter. It will process then start. Your desktop and icons will disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, it will be ready for a reboot.
    Press any key to reboot. After the reboot notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log.
  5. 2006-04-14, 08:18 #5
    tashi
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    Still with us hdgrss?
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016
  6. 2006-04-17, 23:26 #6
    tashi
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    This topic is closed
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016
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