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Thread: Virus: Trojan-Downloader.Win32.Agent.bq..help!

  1. #1
    Junior Member
    Join Date
    Oct 2008
    Posts
    21

    Default Virus: Trojan-Downloader.Win32.Agent.bq..help!

    Hi,

    My laptop has been infected with the virus: Trojan-Downloader.Win32.Agent.bq. I ran spybot a couple of times and removed all the items in red. But, I still seem to have the virus on my laptop. And, I keep getting the windows security alert. Here is my log:

    -Thanks!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:16:05 AM, on 03/10/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\Toshiba\Tvs\TvsTray.exe
    C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\system32\TDispVol.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Synaptics\SynTP\Toshiba.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Documents and Settings\All Users\Application Data\izitopkv\khsjinar.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\bmjefqhw.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\WINDOWS\system32\spider.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://shoptoshiba.ca/welcome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shoptoshiba.ca/welcome
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
    O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P23 "EPSON Stylus C84 Series" /O5 "LPT1:" /M "Stylus C84"
    O4 - HKLM\..\Run: [EPSON Stylus C84 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE /P32 "EPSON Stylus C84 Series (Copy 1)" /O6 "USB001" /M "Stylus C84"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [ares ultra] "C:\Program Files\Ares Ultra\AresUltra.exe" -h
    O4 - HKCU\..\Run: [ares vista] "C:\Program Files\Ares Vista\Ares.exe" -h
    O4 - HKCU\..\Run: [WebStrProc] C:\WINDOWS\system32\bmjefqhw.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [hlpdb] C:\WINDOWS\system32\fgfalkpe.exe
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3372] cmd /c del "C:\WINDOWS\winsystem.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB6945] command /c del "C:\WINDOWS\system32\akttzn.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD9427] cmd /c del "C:\WINDOWS\system32\akttzn.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB8064] command /c del "C:\WINDOWS\system32\anticipator.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3406] cmd /c del "C:\WINDOWS\system32\anticipator.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB4112] command /c del "C:\WINDOWS\system32\awtoolb.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3070] cmd /c del "C:\WINDOWS\system32\awtoolb.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1017] command /c del "C:\WINDOWS\system32\bdn.com"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD7947] cmd /c del "C:\WINDOWS\system32\bdn.com"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB5834] command /c del "C:\WINDOWS\system32\bsva-egihsg52.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3335] cmd /c del "C:\WINDOWS\system32\bsva-egihsg52.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB3848] command /c del "C:\WINDOWS\system32\dpcproxy.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD7864] cmd /c del "C:\WINDOWS\system32\dpcproxy.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB6378] command /c del "C:\WINDOWS\system32\emesx.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD1979] cmd /c del "C:\WINDOWS\system32\emesx.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1550] command /c del "C:\WINDOWS\system32\hoproxy.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD6657] cmd /c del "C:\WINDOWS\system32\hoproxy.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB8717] command /c del "C:\WINDOWS\system32\hxiwlgpm.dat"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD6717] cmd /c del "C:\WINDOWS\system32\hxiwlgpm.dat"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1920] command /c del "C:\WINDOWS\system32\hxiwlgpm.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD9169] cmd /c del "C:\WINDOWS\system32\hxiwlgpm.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB4329] command /c del "C:\WINDOWS\system32\medup012.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD6345] cmd /c del "C:\WINDOWS\system32\medup012.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB7729] command /c del "C:\WINDOWS\system32\msgp.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3788] cmd /c del "C:\WINDOWS\system32\msgp.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1922] command /c del "C:\WINDOWS\system32\msnbho.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD3238] cmd /c del "C:\WINDOWS\system32\msnbho.dll"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB3517] command /c del "C:\WINDOWS\system32\mssecu.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD1143] cmd /c del "C:\WINDOWS\system32\mssecu.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB6285] command /c del "C:\WINDOWS\system32\msvchost.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD928] cmd /c del "C:\WINDOWS\system32\msvchost.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1000] command /c del "C:\WINDOWS\system32\mtr2.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD7992] cmd /c del "C:\WINDOWS\system32\mtr2.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB3064] command /c del "C:\WINDOWS\system32\mwin32.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD5281] cmd /c del "C:\WINDOWS\system32\mwin32.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB2564] command /c del "C:\WINDOWS\system32\netode.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD1847] cmd /c del "C:\WINDOWS\system32\netode.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB8992] command /c del "C:\WINDOWS\system32\newsd32.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD5500] cmd /c del "C:\WINDOWS\system32\newsd32.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingB5775] command /c del "C:\WINDOWS\system32\ps1.exe"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD8830] cmd /c del "C:\WINDOWS\system32\ps1.exe"
    O4 - HKCU\..\Policies\Explorer\Run: [MEzdL0MzGD] C:\Documents and Settings\All Users\Application Data\izitopkv\khsjinar.exe
    O4 - S-1-5-18 Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'SYSTEM')
    O4 - .DEFAULT Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
    O4 - .DEFAULT User Startup: IEHOME.LNK = C:\Documents and Settings\Default User\Local Settings\Temp\iehome.bat (User 'Default user')
    O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02...s/MSNPUpld.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/...oUploader3.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-CA/.../GAME_UNO1.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1179427058406
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O20 - Winlogon Notify: __c00E8F11 - C:\WINDOWS\system32\__c00E8F11.dat (file missing)
    O21 - SSODL: UiInfoGen - {191AC1A7-66E5-1C75-D7C9-014D8DAD4EF2} - C:\Program Files\xsbbbfg\UiInfoGen.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    --
    End of file - 18082 bytes

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,252

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance)
    http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide. Read and follow the directions carefully, the tools will not work unless you do. The junk can be tough to remove, so do not expect fast or easy.

    You are badly infected and it is important that you follow the directions. I need to collece some information first, before we can start. If you still need help, proceed like this.

    1) Unless you are troubleshooting keep this computer offline.

    2) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
    * Run Spybot-S&D in Advanced Mode.
    * If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    * On the left hand side, Click on Tools
    * Then click on the Resident Icon in the List
    * Uncheck "Resident TeaTimer" and OK any prompts.
    * Restart your computer.
    (leave TT disabled until we finish)

    3) http://siri.geekstogo.com/SmitfraudFix.php <<< download Smitfraudfix from here and follow ONLY these directions.

    Search:
    Double-click SmitfraudFix.exe
    Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

    Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consultin...rocessutil.htm

    Post only the C:\rapport.txt

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  3. #3
    In Memoriam -Always in our heart pskelley's Avatar
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    Due to the lack of feedback this Topic is closed.

    If you need this topic reopened, please request this by sending the moderating team
    a PM with the address of the thread. This applies only to the original topic starter.

    If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.

    Everyone else please begin a New Topic.
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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