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Thread: Need help removing zlob.DNSchanger!

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  1. #1
    Junior Member
    Join Date
    Nov 2008
    Posts
    24

    Default Need help removing zlob.DNSchanger!

    I ran my spybot and it scanned zlob.DNSchanger, I removed it several times but it keeps coming back. Here is my HijackThis log.



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:22:24 PM, on 10/31/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Auslogics\AusLogics BoostSpeed\boostspeed.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Auslogics BoostSpeed 4] C:\Program Files\Auslogics\AusLogics BoostSpeed\boostspeed.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Bluetooth.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Link to &MidpX - C:\Program Files\Kwyshell\MidpX\JadInvoker\Extent\jad_wrap.htm
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: rqRIcyAp - rqRIcyAp.dll (file missing)
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O24 - Desktop Component 0: (no name) - http://i4.photobucket.com/albums/y11...exX/Bangs5.jpg
    O24 - Desktop Component 1: (no name) - http://l.yimg.com/www.flickr.com/images/spaceball.gif

    --
    End of file - 6346 bytes

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi aznkid

    Please post next spybot report
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    24

    Default

    I forgot to mention this but, I think this zlob.dnschanger is causing vimax ads on every website i go to. It is also causing me to have some pop ups when i go to regular sites. Also, I have ad-aware2008, MBAM, SAS, and avira antivir and only MBAM and Spybot detects this zlob.dnschanger. Well, here's my spybot log.



    Hint of the Day: Click the bar at the right of this to see more information! ()


    Zlob.DNSChanger: [SBI $041D1396] TCP/IP Settings #1 (Undefined) (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer=208.67.220.220,208.67.222.222

    Zlob.DNSChanger: [SBI $041D1396] TCP/IP Settings #2 (Undefined) (Registry change, nothing done)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5E14DD4E-9657-446A-8877-F53BC78E8750}\DhcpNameServer=208.67.220.220,208.67.222.222


    --- Spybot - Search & Destroy version: 1.6.0 (build: 20080707) ---

    2008-07-07 blindman.exe (1.0.0.8)
    2008-07-07 SDFiles.exe (1.6.0.4)
    2008-07-07 SDMain.exe (1.0.0.6)
    2008-07-07 SDShred.exe (1.0.2.3)
    2008-07-07 SDUpdate.exe (1.6.0.8)
    2008-07-07 SDWinSec.exe (1.0.0.12)
    2008-07-07 SpybotSD.exe (1.6.0.30)
    2008-07-07 TeaTimer.exe (1.6.0.20)
    2008-11-01 unins000.exe (51.49.0.0)
    2008-07-07 Update.exe (1.6.0.7)
    2008-07-07 advcheck.dll (1.6.1.12)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2008-07-07 SDHelper.dll (1.6.0.12)
    2008-06-19 sqlite3.dll
    2008-07-07 Tools.dll (2.1.5.7)
    2008-09-02 Includes\Adware.sbi (*)
    2008-10-26 Includes\AdwareC.sbi (*)
    2008-06-03 Includes\Cookies.sbi (*)
    2008-09-02 Includes\Dialer.sbi (*)
    2008-09-09 Includes\DialerC.sbi (*)
    2008-07-22 Includes\HeavyDuty.sbi (*)
    2008-09-02 Includes\Hijackers.sbi (*)
    2008-10-28 Includes\HijackersC.sbi (*)
    2008-09-09 Includes\Keyloggers.sbi (*)
    2008-10-28 Includes\KeyloggersC.sbi (*)
    2004-11-29 Includes\LSP.sbi (*)
    2008-10-28 Includes\Malware.sbi (*)
    2008-10-28 Includes\MalwareC.sbi (*)
    2008-09-02 Includes\PUPS.sbi (*)
    2008-10-28 Includes\PUPSC.sbi (*)
    2007-11-07 Includes\Revision.sbi (*)
    2008-06-18 Includes\Security.sbi (*)
    2008-10-23 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2008-10-28 Includes\Spyware.sbi (*)
    2008-10-29 Includes\SpywareC.sbi (*)
    2008-06-03 Includes\Tracks.uti
    2008-10-29 Includes\Trojans.sbi (*)
    2008-10-29 Includes\TrojansC.sbi (*)
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll

  4. #4
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Those are not 100% sure sign of zlob.dnschanger as they are OpenDNS DNS services.

    Download F-Secure Blacklight and save it to your desktop -> ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe

    Doubleclick fsbl.exe, accept the agreement, click Scan, then click Next

    You'll see a list what have been found. A log will appear to your desktop, it is named fsbl.xxxxxxx.log (xxxxxxx will be random numbers).

    DON'T choose Rename if something was found!

    Post the contents of fsbl.xxxx.log to here (xxxx= random numbers,blacklight log from your desktop)
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #5
    Junior Member
    Join Date
    Nov 2008
    Posts
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    Default

    Here is my fsbl log


    11/01/08 11:53:23 [Info]: BlackLight Engine 2.2.1092 initialized
    11/01/08 11:53:23 [Info]: OS: 5.1 build 2600 (Service Pack 2)
    11/01/08 11:53:24 [Note]: 7019 4
    11/01/08 11:53:24 [Note]: 7005 0
    11/01/08 11:53:26 [Note]: 7006 0
    11/01/08 11:53:26 [Note]: 7011 472
    11/01/08 11:53:26 [Note]: 7035 0
    11/01/08 11:53:27 [Note]: 7026 0
    11/01/08 11:53:27 [Note]: 7026 0
    11/01/08 11:53:32 [Note]: FSRAW library version 1.7.1024
    11/01/08 12:07:39 [Note]: 7007 0

  6. #6
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    OK, no hidden file there.

    • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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