OK, listen up. This is a tough infection and you need to follow the directions exactly. If you are uncomfortable with them, get someone with more computer experience to lend you a hand.
First, when you ran the ewido scan, you ignored everything ewido found? How can ewido fix the stuff if you ignore it? Please also notice that even ewido security scan pointed out that alexa junk is a bunch of adware. Once we run the tool for the Downloader.Qoologic.bj infection I want you to restart the computer in safe mode, and run ewido again. This time delete everything it locates unless you are positive it is not bad.
Instructions for Downloader.Qoologic.bj infection start here:
Download Brute Force Uninstaller to your C:\
Unzip it to a folder of its own (C:\BFU). So BFU should be on your root. In most cases this is C:\
Download qoofix.bat (rightclick on this link and choose save as)
Place qoofix.bat in your C:\BFU - folder. (Important!)
Doubleclick qooFix.bat, Close all browsers and explorer folders.
Choose option 1 (Qoolfix autofix) and follow the prompts.
Please be patient, it will take about five minutes.
After the PC has restarted please post another hijackthis log.
Hold that HJT log until you are finished.
Open the ewido program and choose update, then Start Update. This takes a few moments, once complete, close the program.
Now restart the computer in safe mode:
http://www.bleepingcomputer.com/tuto...utorial61.html
Once in Safe Mode, open ewido and choose scanner then complete system scan. Allow ewido to delete what it finds unless you know is it not bad. When it is fininished, save the scan report,
Thanks.
Originally Posted by pskelley
