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[rafaelezavala]

This is what Hijack This pulled up. Please help


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:33:35 PM, on 11/14/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DellOSD] C:\Windows\System32\MediaButtons.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [SBC_McciTrayApp] C:\Program Files\SBC\update\SST.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\DELL\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\DELL\DellDock\DellDock.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/res.../wlscctrl2.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 8134 bytes

[Baabiouz]

Hi rafaelezavala.

Do you have still symantec installed?

Please download ATF-cleaner and save it to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  
  If you use Firefox browser:
  
• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  
  If you use Opera browser:
  
• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  
• Click Exit on the Main menu to close the program.

Malwarebytes' Anti-Malware
Download Malwarebytes' Anti-Malware here and save to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  Update Malwarebytes' Anti-Malware
  Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
  Note:
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Please post Mbam results and a fresh HijackThis log back here

[rafaelezavala]

no ive deleted symantec but im still having issues. everytime i try to update any antivirus like kaspersky internet connection gets lost it comes back on when i stop running it. please help. the only way i can update anything like antivirus or run an antispyware is using safemode. please help

[rafaelezavala]

this is malwarebyte report

Malwarebytes' Anti-Malware 1.30
Database version: 1412
Windows 6.0.6001 Service Pack 1

11/19/2008 9:00:00 PM
mbam-log-2008-11-19 (20-59-59).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 127960
Time elapsed: 1 hour(s), 10 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Baabiouz]

Hi

Ok.

1. Go to Start->Run and type in notepad and hit OK.
2. Then copy and paste the content of the following codebox into Notepad:

sc stop SymAppCore
sc delete SymAppCore
del delete.bat

3. Save the file as "delete.bat". Make sure to save it with the quotation marks.

4. Double click delete.bat.

Reboot your computer.

Remove this folder:
C:\Program Files\Common Files\Symantec Shared
______________

• Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please post contents of Rsit log.txt and Info.txt here

[rafaelezavala]

here is the RSIT log

Logfile of random's system information tool 1.04 (written by random/random)
Run by Its Our's at 2008-11-22 09:53:58
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 190 GB (85%) free of 223 GB
Total RAM: 3062 MB (58% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:54:12 AM, on 11/22/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\MediaButtons.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DELL\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\SBC\update\SST.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\System32\DELLOSD.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\TestUnitReady.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Its Our's\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Its Our's.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DellOSD] C:\Windows\System32\MediaButtons.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [SBC_McciTrayApp] C:\Program Files\SBC\update\SST.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\DELL\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\DELL\DellDock\DellDock.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/res.../wlscctrl2.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSC...ws-i586-jc.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software GmbH - C:\Windows\System32\TuneUpDefragService.exe

--
End of file - 10471 bytes

======Scheduled tasks folder======

C:\Windows\tasks\1-Click Maintenance.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
HP Print Clips - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll [2007-03-02 177768]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C}]
IEVkbdBHO Class - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll [2008-07-29 62728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-11-21 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-11-21 34816]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-04-16 5296128]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-04-25 150040]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-04-25 170520]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-04-25 141848]
"DellOSD"=C:\Windows\System32\MediaButtons.exe [2008-05-08 2166784]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-09-09 29744]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2008-03-11 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2008-01-14 132392]
"Dell DataSafe Online"=C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe [2008-07-24 993520]
"SBC_McciTrayApp"=C:\Program Files\SBC\update\SST.exe [2007-02-28 1011200]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-03-11 49152]
"AVP"=C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe [2008-07-29 206088]
"WPCUMI"=C:\Windows\system32\WpcUmi.exe [2006-11-02 176128]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-11-21 136600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-20 125952]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-20 202240]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Users\Its Our's\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Dell Dock.lnk - C:\Program Files\DELL\DellDock\DellDock.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll [2008-09-09 10536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-04-19 208896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
C:\Windows\system32\klogon.dll [2008-07-29 218376]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"LogonHoursAction"=2
"DontDisplayLogonHoursWarnings"=1

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
shell\AutoRun\command - E:\KIS2009.EXE

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\L]
shell\AutoRun\command - L:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c38e109c-9d5f-11dd-aaff-002170159762}]
shell\AutoRun\command - L:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2008-11-22 09:53:58 ----D---- C:\rsit
2008-11-22 08:50:55 ----A---- C:\Windows\system32\uxtuneup.dll
2008-11-22 08:50:55 ----A---- C:\Windows\system32\authuitu.dll
2008-11-22 08:50:41 ----A---- C:\Windows\system32\TuneUpDefragService.exe
2008-11-22 08:50:40 ----D---- C:\Users\Its Our's\AppData\Roaming\TuneUp Software
2008-11-22 08:50:17 ----D---- C:\ProgramData\TuneUp Software
2008-11-22 08:50:13 ----D---- C:\Program Files\TuneUp Utilities 2008
2008-11-21 22:39:36 ----A---- C:\Windows\system32\javaws.exe
2008-11-21 22:39:36 ----A---- C:\Windows\system32\javaw.exe
2008-11-21 22:39:36 ----A---- C:\Windows\system32\deploytk.dll
2008-11-21 22:39:35 ----A---- C:\Windows\system32\java.exe
2008-11-21 22:39:06 ----D---- C:\Program Files\Java
2008-11-21 22:11:40 ----D---- C:\ProgramData\NortonInstaller
2008-11-19 19:48:24 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-11-16 20:02:43 ----D---- C:\Program Files\Microsoft Windows OneCare Live
2008-11-14 17:22:57 ----D---- C:\Program Files\Windows Live Safety Center
2008-11-14 17:20:44 ----D---- C:\Program Files\Trend Micro
2008-11-14 16:52:34 ----D---- C:\ProgramData\Spybot - Search & Destroy
2008-11-14 16:52:34 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-11-13 18:53:38 ----D---- C:\Program Files\Kaspersky Lab
2008-11-12 17:53:10 ----A---- C:\Windows\system32\msxml3.dll
2008-11-12 17:53:08 ----A---- C:\Windows\system32\msxml6.dll
2008-11-10 21:36:23 ----D---- C:\Users\Its Our's\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2008-11-08 13:25:41 ----D---- C:\Windows\Sun
2008-11-08 11:12:32 ----D---- C:\Users\Its Our's\AppData\Roaming\Malwarebytes
2008-11-08 11:12:27 ----D---- C:\ProgramData\Malwarebytes
2008-11-08 00:00:57 ----D---- C:\Program Files\PCPitstop
2008-11-07 23:53:14 ----D---- C:\Program Files\a-squared Free
2008-11-04 20:26:43 ----D---- C:\ProgramData\McAfee
2008-11-03 19:46:51 ----D---- C:\ProgramData\Kaspersky Lab
2008-11-03 19:22:26 ----D---- C:\ProgramData\Kaspersky Lab Setup Files
2008-10-28 20:33:04 ----A---- C:\Windows\system32\wersvc.dll
2008-10-28 20:33:04 ----A---- C:\Windows\system32\Faultrep.dll
2008-10-28 20:33:03 ----A---- C:\Windows\system32\win32spl.dll
2008-10-27 05:21:22 ----D---- C:\Program Files\Common Files\Real
2008-10-27 05:20:39 ----D---- C:\Users\Its Our's\AppData\Roaming\Real
2008-10-27 05:20:30 ----D---- C:\Program Files\Real
2008-10-27 05:19:59 ----D---- C:\Program Files\V CAST Music with Rhapsody
2008-10-26 16:37:03 ----D---- C:\Program Files\LG Electronics
2008-10-26 07:59:44 ----D---- C:\Users\Its Our's\AppData\Roaming\GlarySoft
2008-10-23 16:26:43 ----A---- C:\Windows\system32\netapi32.dll

======List of files/folders modified in the last 1 months======

2008-11-22 09:54:09 ----D---- C:\Windows\Prefetch
2008-11-22 09:54:00 ----D---- C:\Windows\Temp
2008-11-22 09:49:27 ----D---- C:\Windows
2008-11-22 08:52:39 ----D---- C:\Windows\System32
2008-11-22 08:50:58 ----SHD---- C:\Windows\Installer
2008-11-22 08:50:58 ----D---- C:\Windows\Tasks
2008-11-22 08:50:58 ----D---- C:\Windows\system32\Tasks
2008-11-22 08:50:27 ----HD---- C:\Config.Msi
2008-11-22 08:50:17 ----HD---- C:\ProgramData
2008-11-22 08:50:13 ----RD---- C:\Program Files
2008-11-22 08:50:04 ----SHD---- C:\System Volume Information
2008-11-22 08:49:33 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-11-22 08:49:18 ----D---- C:\Users\Its Our's\AppData\Roaming\LimeWire
2008-11-21 22:45:41 ----SD---- C:\Windows\Downloaded Program Files
2008-11-21 22:37:28 ----D---- C:\Windows\inf
2008-11-21 22:37:28 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-11-21 22:13:10 ----D---- C:\Windows\system32\drivers
2008-11-21 22:13:09 ----D---- C:\ProgramData\Symantec
2008-11-21 22:04:43 ----D---- C:\Program Files\Common Files
2008-11-19 19:38:39 ----D---- C:\Windows\system32\catroot2
2008-11-16 20:07:54 ----SD---- C:\Windows\system32\Microsoft
2008-11-16 19:53:39 ----SHD---- C:\$Recycle.Bin
2008-11-16 19:53:17 ----RD---- C:\Users
2008-11-14 21:18:13 ----HD---- C:\Windows\system32\GroupPolicyUsers
2008-11-13 20:16:42 ----D---- C:\Windows\Debug
2008-11-13 18:54:06 ----D---- C:\Windows\system32\catroot
2008-11-13 18:03:20 ----D---- C:\Windows\winsxs
2008-11-10 21:48:43 ----SD---- C:\Users\Its Our's\AppData\Roaming\Microsoft
2008-11-10 21:36:22 ----D---- C:\Users\Its Our's\AppData\Roaming\Adobe
2008-11-08 14:37:18 ----D---- C:\Program Files\Internet Explorer
2008-11-08 12:59:25 ----D---- C:\Windows\system32\LogFiles
2008-11-07 23:04:55 ----D---- C:\Windows\system32\NDF
2008-11-07 21:50:16 ----SD---- C:\ProgramData\Microsoft
2008-11-04 20:16:15 ----D---- C:\Users\Its Our's\AppData\Roaming\U3
2008-11-03 20:22:01 ----D---- C:\Program Files\Yahoo!
2008-11-03 20:15:37 ----D---- C:\ProgramData\Yahoo!
2008-11-03 20:04:46 ----D---- C:\Windows\system32\WDI
2008-11-03 18:10:25 ----A---- C:\Windows\system32\mrt.exe
2008-10-29 18:58:01 ----D---- C:\ProgramData\Roxio
2008-10-27 05:20:47 ----D---- C:\Windows\ModemLogs
2008-10-26 16:37:03 ----HD---- C:\Program Files\InstallShield Installation Information

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 kl1;kl1; C:\Windows\system32\DRIVERS\kl1.sys [2008-07-21 121872]
R1 KLIF;Kaspersky Lab Driver; C:\Windows\system32\DRIVERS\klif.sys [2008-11-13 216080]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter; C:\Windows\system32\DRIVERS\klim6.sys [2008-07-09 20496]
R2 RtNdPt60;Realtek NDIS Protocol Driver; C:\Windows\system32\DRIVERS\RtNdPt60.sys [2008-05-08 27648]
R3 DLXPDisplayName;DLXPDisplayName; C:\Windows\system32\DRIVERS\DLACPI.sys [2008-04-16 14392]
R3 Dot4;MS IEEE-1284.4 Driver; C:\Windows\system32\DRIVERS\Dot4.sys [2008-01-20 131584]
R3 Dot4Print;Print Class Driver for IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2008-01-20 16384]
R3 dot4usb;MS Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2008-01-20 36864]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-04-19 2354176]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-04-16 2077080]
R3 KLFLTDEV;Kaspersky Lab KLFltDev; C:\Windows\system32\DRIVERS\klfltdev.sys [2008-03-13 26640]
R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-08-06 124928]
R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2008-06-23 62464]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-20 35328]
S2 MCSTRM;MCSTRM; C:\Windows\system32\drivers\MCSTRM.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2008-01-20 220672]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S3 usbbus;LGE CDMA Composite USB Device; C:\Windows\system32\DRIVERS\lgusbbus.sys [2007-04-09 12672]
S3 UsbDiag;LGE CDMA USB Serial Port; C:\Windows\system32\DRIVERS\lgusbdiag.sys [2007-04-09 21248]
S3 USBModem;LGE CDMA USB Modem; C:\Windows\system32\DRIVERS\lgusbmodem.sys [2007-04-09 22912]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-20 39936]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2008-01-20 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-10-11 611664]
R2 AERTFilters;Andrea RT Filters Service; C:\Windows\system32\AERTSrv.exe [2008-04-16 73728]
R2 AVP;Kaspersky Internet Security; C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe [2008-07-29 206088]
R2 DockLoginService;Dock Login Service; C:\Program Files\Dell\DellDock\DockLogin.exe [2008-04-28 161048]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\Windows\system32\svchost.exe [2008-01-20 21504]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-20 21504]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-20 21504]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2008-07-07 809296]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 UxTuneUp;@%SystemRoot%\System32\uxtuneup.dll,-4096; C:\Windows\System32\svchost.exe [2008-01-20 21504]
R3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2008-01-20 21504]
S3 GoogleDesktopManager-010708-104812;Google Desktop Manager 5.7.801.7324; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-09-09 29744]
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe [2008-09-09 16680]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2008-03-24 74384]
S3 TuneUp.Defrag;@%SystemRoot%\System32\TuneUpDefragService.exe,-1; C:\Windows\System32\TuneUpDefragService.exe [2008-11-22 354560]

-----------------EOF-----------------

[rafaelezavala]

info.txt logfile of random's system information tool 1.04 2008-11-22 09:54:14

======Uninstall list======

32 Bit HP CIO Components Installer-->MsiExec.exe /I{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
AusLogics Disk Defrag-->"C:\Program Files\Auslogics\AusLogics Disk Defrag\unins000.exe"
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Dell DataSafe Online-->MsiExec.exe /X{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}
Dell Dock-->MsiExec.exe /I{F6CB42B9-F033-4152-8813-FF11DA8E6A78}
Dell Getting Started Guide-->MsiExec.exe /I{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
EDocs-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}\setup.exe"
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
GoToAssist 8.0.0.514-->C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Customer Participation Program 9.0-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Imaging Device Functions 9.0-->C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP OCR Software 9.0-->C:\Program Files\HP\Digital Imaging\OCR\hpzscr01.exe -datfile hpqbud11.dat
HP Photosmart All-In-One Software 9.0-->C:\Program Files\HP\Digital Imaging\{B22C19AE-6A67-4f28-B541-5AE72FB17A25}\setup\hpzscr01.exe -datfile hposcr15.dat
HP Photosmart Essential 2.01-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Smart Web Printing-->MsiExec.exe /X{415CDA53-9100-476F-A7B2-476691E117C7}
HP Solution Center 9.0-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Update-->MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HPSSupply-->MsiExec.exe /X{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}
Java(TM) 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
Kaspersky Internet Security 2009-->MsiExec.exe /I{8CB14A64-CEF4-4C8F-B1C8-1C3B8752CB55}
Kaspersky Internet Security 2009-->MsiExec.exe /I{8CB14A64-CEF4-4C8F-B1C8-1C3B8752CB55}
LG USB Modem driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C3ABE126-2BB2-4246-BFE1-6797679B3579}\Setup.exe" -l0x9 LG
LimeWire 4.18.8-->"C:\Program Files\LimeWire\uninstall.exe"
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MediaButtons 4.0.0.19-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{148DB7A0-BCA6-47DF-A715-DD01F9266478}\setup.exe" -l0x9
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Publisher 2003-->MsiExec.exe /I{91190409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
PCPitstop Panda AntiVirus Scan (remove only)-->C:\Program Files\PCPitstop\AV\Uninst.exe
Realtek Ethernet Network Card Diagnostic tool for Windows Vista-->C:\Program Files\InstallShield Installation Information\{1FECF5F8-8E75-432C-9FF7-1C04F1956B54}\setup.exe -runfromtemp -l0x0009 -removeonly
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
Roxio Creator DE-->C:\ProgramData\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
TuneUp Utilities 2008-->MsiExec.exe /I{5888428E-699C-4E71-BF71-94EE06B497DA}
V CAST Music with Rhapsody-->C:\PROGRA~1\VCASTM~1\Unwise32.exe /A C:\PROGRA~1\VCASTM~1\install.log
Windows Live OneCare safety scanner-->%ProgramFiles%\Windows Live Safety Center\wlschost.exe -Uninstall

======Security center information======

AV: Kaspersky Internet Security
FW: Kaspersky Internet Security
AS: Spybot - Search and Destroy (outdated)
AS: Windows Defender
AS: Kaspersky Internet Security

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\

-----------------EOF-----------------

[Baabiouz]

Hi

The logs are fine. Do you have still problems?

[rafaelezavala]

Thank you so much everything is working fine now. i am now checking my laptop cause it seems to be running slow. But anyways thanks for the help i really appreciate it.

[Baabiouz]

You're welcome

If you want, you can post HijackThis log of your laptop here. I can check that also