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Thread: Computer appears to have multiple infections

  1. #1
    Junior Member
    Join Date
    Nov 2008
    Posts
    15

    Default Computer appears to have multiple infections

    Hi,

    I'll start by mentioning that I have another open thread at the moment, however it is for a completely different computer then the one I need help for in this thread.

    My problem is when I run Malwarebytes it does detect a trojan, however after Malwarebytes takes care of it, a new one instantly appears. The trojan always seems to be in the path C:\System Volume Information\_restore and every time a new one pops up it is some different number after the word restore. I've pasted the Malwarebytes log. I also did a complete scan with AVG that found 4 infections and 2 cases of spyware, so it seems that Malwarebytes did not detect these. This has me worried that there may be many infections on my computer that the two programs are not detecting. I didn't include the AVG log because I'm not sure how to get the log into text format.

    Hopefully one of you guys will be able to help me. Pasted below are a couple of logs:

    Malwarebytes log

    Malwarebytes' Anti-Malware 1.30
    Database version: 1410
    Windows 5.1.2600 Service Pack 2

    18/11/2008 5:48:20 PM
    mbam-log-2008-11-18 (17-48-20).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 131323
    Time elapsed: 1 hour(s), 1 minute(s), 29 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP758\A0048540.sys (Trojan.Downloader) -> Quarantined and deleted successfully.




    HJT log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:55:11 PM, on 18/11/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Business-in-a-Box\BIBLauncher.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stockhouse.com/tools/?pag...s.asp?metal=HG (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: (no name) - {5E8FA924-DEF0-4E71-8A82-A11CA0C1413B} - (no file)
    O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
    O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
    O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay113.hotmail.msn.co...s/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

    --
    End of file - 7433 bytes

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello Up2NoGood

    Welcome to Safer Networking.

    Please read Before You Post
    That said, All advice given by anyone volunteering here, is taken at your own risk.
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen.
    It is advisable that you back up your personal data before starting any clean up procedure.




    Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stockhouse.com/tools/?pag...s.asp?metal=HG (obfuscated)

    O2 - BHO: (no name) - {5E8FA924-DEF0-4E71-8A82-A11CA0C1413B} - (no file)
    O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)



    That bad entry is in your Windows System Restore Program, we need to flush it all out.

    System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

    Turn off System Restore.

    • Right-click My Computer.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore on all Drives.
    • Click Apply, and then click OK.



    Reboot your computer


    Turn ON System Restore.

    • Right-click My Computer.
    • ClickProperties.
    • Click the System Restore tab.
    • UN-Check Turn off System Restore on all Drives.
    • Click Apply, and then click OK.



    Create a new Restore Point <-- Very Important

    • Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
      You need to go into the Control Panel and switch to Catagory View to be able to Create a New Restore Point

    System Restore Tutorial <-- If you need it



    Post a new HJT log and let me know how things are running now???
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    15

    Default

    Hi Ken545,

    Thank you for helping me. I have done everything you have asked so far. The system seems to be running fine, but in all fairness it also "seemed" to be running fine before too, but AVG and Malwarebytes were detecting things so I came here. If you need me to run scans of any sort let me know. HJT Log below:

    HJT Log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:11:54 PM, on 19/11/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\brsvc01a.exe
    C:\WINDOWS\system32\brss01a.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Business-in-a-Box\BIBLauncher.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\ALCXMNTR.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...rio&pf=desktop
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
    O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
    O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
    O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay113.hotmail.msn.co...s/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

    --
    End of file - 7102 bytes

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello,

    Your log looks fine , but if you feel you still have issues we can dig deeper.


    Please download ATF Cleaner by Atribune to your desktop.
    • This program is for XP and Windows 2000 only
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
    Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





    • Your Java is out of date and leaving your system vulnerable.
    • Go to your Add-Remove Programs in the Control Panel and uninstall any previous versions of Java (J2SE Runtime Environment)
    • It should have an icon next to it:

      Select it and click Remove.
    • Reboot your system.
    • Then go to the Sun Microsystems and install the update
    • Java SE Runtime Environment (JRE) 6 Update 10 <--This is what you need to download and install.
    • If you chose the online installation, it will prompt you to run the program.
    • If you chose the offline installation, you will be prompted to save the file and you can run it from wherever you saved it.
    • Then after install you can verify your installation here Sun Java Verify
    I like to to do the offline installation and save the setup file in case I may need it in the future
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Nov 2008
    Posts
    15

    Default

    Hi Ken545,

    I've ran ATF-Cleaner and updated java as you have suggested. As far as digging deeper, If you feel confident the PC is clean then I'm satisfied with that. I don't know very much about malware so I will have to trust your judgement.

  6. #6
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    To be on the safeside, why don't you run this free online virus scanner, post the log from it please

    Please run this free online virus scanner from ESET
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
    • Click Scan
    • Wait for the scan to finish
    • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
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    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
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    The scan has now been finished. Here is the log for it.

    ESET Log

    # version=4
    # OnlineScanner.ocx=1.0.0.56
    # OnlineScannerDLLA.dll=1, 0, 0, 51
    # OnlineScannerDLLW.dll=1, 0, 0, 51
    # OnlineScannerUninstaller.exe=1, 0, 0, 49
    # vers_standard_module=3628 (20081120)
    # vers_arch_module=1.064 (20080214)
    # vers_adv_heur_module=1.066 (20070917)
    # EOSSerial=116bf6e98d37be4eb99020411590e8c7
    # end=finished
    # remove_checked=true
    # unwanted_checked=true
    # utc_time=2008-11-20 09:54:41
    # local_time=2008-11-20 01:54:41 (-0800, Pacific Standard Time)
    # country="Canada"
    # osver=5.1.2600 NT Service Pack 2
    # scanned=410038
    # found=16
    # scan_time=4081
    C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Temporary Internet Files\Content.IE5\4BD7IQJL\java[1].htm HTML/Exploit.CodeBaseExec trojan (unable to clean - deleted) 00000000000000000000000000000000
    C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Temporary Internet Files\Content.IE5\CHAP05C9\cat18[1].htm JS/TrojanDownloader.Agent.AB trojan (unable to clean - deleted) 00000000000000000000000000000000
    C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Temporary Internet Files\Content.IE5\LVJB9DGY\js[1].js JS/TrojanDownloader.Iframe.EY.gen trojan (unable to clean - deleted) 00000000000000000000000000000000
    C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\Temporary Internet Files\Content.IE5\ML5QNQTK\tr_go[1].htm JS/TrojanDownloader.Agent.NAX trojan (unable to clean - deleted) 00000000000000000000000000000000
    C:\hp\bin\wbug\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted) 00000000000000000000000000000000
    C:\hp\bin\wbug\CompaqPresario_Spring06.exe »WISE »w6Setp.EXE a variant of Win32/Toolbar.MyWebSearch application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
    C:\WINDOWS\system32\kptrpdvs.exe.vir Win32/TrojanDownloader.VB.AFK trojan (unable to clean - deleted) 00000000000000000000000000000000
    C:\WINDOWS\system32\llfcglgy.exe.vir Win32/TrojanDownloader.Small.AVT trojan (unable to clean - deleted) 00000000000000000000000000000000
    D:\I386\Apps\APP26745\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted) 00000000000000000000000000000000
    D:\I386\Apps\APP26745\src\CompaqPresario_Spring06.exe »WISE »w6Setp.EXE a variant of Win32/Toolbar.MyWebSearch application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
    D:\I386\Apps\APP26745\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application (deleted) 00000000000000000000000000000000
    D:\I386\Apps\APP26745\src\HPPavillion_Spring06.exe »WISE »w6Setp.EXE a variant of Win32/Toolbar.MyWebSearch application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
    D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP5\A0000194.exe a variant of Win32/Toolbar.MyWebSearch application (deleted) 00000000000000000000000000000000
    D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP5\A0000194.exe »WISE »w6Setp.EXE a variant of Win32/Toolbar.MyWebSearch application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
    D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP5\A0000195.exe a variant of Win32/Toolbar.MyWebSearch application (deleted) 00000000000000000000000000000000
    D:\System Volume Information\_restore{A2578CBA-012A-4EE9-9E3D-27D3F494A2B6}\RP5\A0000195.exe »WISE »w6Setp.EXE a variant of Win32/Toolbar.MyWebSearch application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000

  8. #8
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    Hello,

    It removed some other bad entries, some where in your Temporary Internet Files which ATF Cleaner should have removed. The other being in your System Restore Program which those to should have been removed if you flushed it all out.

    How are things running now??
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
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    Things appear to be running alright. Strange that stuff was found that should have been taken care of with the ATF cleaner and system restore resetting that I did. I was very careful to follow your instructions every step of the way. I just checked the system restore and the oldest date available is yesterday the 19th. Is there any other scans you feel I should perform at this point?
    Last edited by tashi; 2008-12-01 at 05:26. Reason: Date of archive

  10. #10
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    I think your ok, I will leave this thread open for you for about a week, post back if you feel you still have issues.





    Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster, you can still install Spybot Search and Destroy but do not enable the TeaTimer in Spybot.
    Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
    • Spybot Search and Destroy 1.6
      Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
    • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
    • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
    • IE-Spyad
      IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.



    Safe Surfn
    Ken
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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