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Thread: Probable Backdoor.Tidserv Infection

  1. #1
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default Probable Backdoor.Tidserv Infection

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:14:38 AM, on 11/28/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\CapsUnlock\CapsUnlock.exe
    C:\Program Files\FlashTray Pro\FlashTray.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\McAfee\VirusScan\McShield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\iPod\bin\iPodService.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5070418
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5070418
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Tunebite] C:\Program Files\Tunebite\Tunebite.exe -tray
    O4 - S-1-5-18 Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'Default user')
    O4 - .DEFAULT Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'Default user')
    O4 - .DEFAULT Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'Default user')
    O4 - Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe
    O4 - Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe
    O4 - Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O15 - Trusted Zone: *.pandora.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1177138576847
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1177467272937
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...16/mcfscan.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter hijack: text/html - {0c8791d3-0214-40fb-ba6a-801a0034bf28} - C:\WINDOWS\system32\mst120.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LW - Unknown owner - C:\DOCUME~1\BILLEN~1\LOCALS~1\Temp\LW.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 11971 bytes

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    Make sure you read and follow the directions, anything else will slow the process and waste both of our time. I suggest you keep this computer offline except when troubleshooting, the junk may download more. If you have any tool I use, delete it and download it new from the link I provide.

    You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly.
    http://service1.symantec.com/SUPPORT...00031316555206
    "Microsoft recommends that you have only one anti-virus program installed on your computer."
    http://www.washingtonpost.com/wp-dyn...120300087.html
    http://www.smartcomputing.com/editor...8s07/38s07.asp
    C:\Program Files\McAfee\VirusScan\
    C:\Program Files\Symantec AntiVirus\

    Uninstall one of those and post a new HJT log

    I would also like an uninstall list after ths above is complete.
    Open Hijackthis.
    Click the "Open the Misc Tools" section Button.
    Click the "Open Uninstall Manager" Button.
    Click the "Save list..." Button.
    Save it to your desktop. Copy and paste the contents into your reply.
    Image: http://img.bleepingcomputer.com/tuto...nstall-man.jpg

    Probable Backdoor.Tidserv Infection <<< tell me why you think you have this infection.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    I'm not sure how much information you want, but I have been working
    on this for days. The first symptom was my Google search results
    being hijacked such that clicking on the results links would take
    me to other undesired sites. As I cleaned up problems, other ones
    would appear. Some of the things that McAfee cleaned up include:
    DeepDive.gen
    Generic PUP.x
    Exploit-MS06-014
    JS/Tenia.d
    Generic Downloader.g

    At a sysadmin's suggestion, I installed Symantec and it has reported
    cleaning up:
    Trojan (C:\System Volume Information\_restore{ ... }RP3/A0003517.dll)
    Trojan (C:\WINDOWS\system32\TDSSacsn.dll)
    Backdoor.Tidserv
    Downloader.MisleadApp
    Trojan (C:\System Volume Information\_restore{ ... }RP1\A0002027.sys)
    Trojan (TDSSserv.sys)
    Trojan (C:\WINDOWS\system32\drivers\TDSSxvpu.sys)
    W32.Myparty@mm

    But the big remaining problem that Symantec cannot fix is the
    Backdoor.Tidserv. It keeps finding one or more copies of it and
    is able to delete all but one. It is always in a Symantec
    temporary directory:

    C:\Documents and Settings\All Users\Application Data\Symantec AntiVirus Corporate Edition\7.5\APTemp

    in files named APQnn.tmp, where nn is a 1- or 2-digit number
    or letter.

    I tried to uninstall Symantec but was unable to because it hangs
    trying to remove this unremovable APQnn.tmp file. I tried deleting
    the temp file via Windows Explorer but it hangs Explorer as soon
    as I hit the Del key. I tried uninstalling Symantec again and this
    time it hung during the "Gathering required information" step.

    I also tried uninstalling McAfee but ran into various problems
    with that, as well. When I try to uninstall it, I'm told that
    I can't because it's currently running. When I try to turn it
    off through the configuration options, it hangs on the page with
    the message "Please wait until SecurityCenter finishes collecting
    your configuration details". My preference would be to keep
    McAfee since I have a paid up subscription to it, but at this
    point, I will do anything you say.

    Earlier, I installed Rootkit Revealer and confirmed that there was
    a rootkit involved, which I think it called Win32.TDSS.rtk. But
    when I run it now, it hangs trying to access the same Symantec
    temp directory mentioned above.

    Thanks very much for your help!

  4. #4
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,247

    Default

    Morning Joe and thanks for the information. I have dealt with this infection before and can tell you because of the rootkit driver, it can be tough to remove:
    http://www.symantec.com/security_res...911-99&tabid=2
    My preference would be to keep
    McAfee since I have a paid up subscription to it, but at this
    point, I will do anything you say.
    I would say keep what you paid for but that Symantec program must come off, if you read the links you understand the issues running two powerful programs at the same time can cause. I will say you can wait until the infection is under control if it helps and you should uninstall via Add Remove if at all possible. Here is the tool Symantec/Norton has made available.
    http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

    Follow all directions carefully and in the posted order.

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

    Download ComboFix from one of these locations:

    Link 1
    Link 2
    Link 3

    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

    Tutorial if needed
    http://www.bleepingcomputer.com/comb...o-use-combofix

    Thanks...Phil
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  5. #5
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    ComboFix 08-11-30.01 - Bill Entwistle 2008-11-30 10:54:29.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.454 [GMT -6:00]
    Running from: c:\documents and settings\Bill Entwistle\Desktop\ComboFix.exe
    * Created a new restore point
    * Resident AV is active

    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\program files\Common\helper.sig
    c:\windows\system32\av.exe
    c:\windows\system32\getfn32.dll
    c:\windows\system32\TDSSbjnx.log
    c:\windows\system32\TDSSirxy.dll
    c:\windows\system32\TDSSqrvo.dll
    c:\windows\system32\TDSSwupl.dat
    c:\windows\system32\wertyu.dll
    c:\windows\system32\x64

    .
    ((((((((((((((((((((((((( Files Created from 2008-10-28 to 2008-11-30 )))))))))))))))))))))))))))))))
    .

    2008-11-28 03:50 . 2008-11-28 03:50 <DIR> d-------- c:\program files\Trend Micro
    2008-11-27 01:59 . 2008-11-27 01:59 <DIR> d-------- c:\documents and settings\Admin\Application Data\Corel
    2008-11-26 21:23 . 2008-11-28 02:18 <DIR> d-------- c:\program files\RootkiRevealer
    2008-11-25 21:32 . 2008-11-25 21:32 <DIR> d-------- c:\documents and settings\Admin\Application Data\Sonic
    2008-11-25 21:32 . 2008-11-25 21:32 <DIR> d-------- c:\documents and settings\Admin\Application Data\Leadertech
    2008-11-25 20:01 . 2008-11-25 20:01 0 --------- c:\windows\VPC32.INI
    2008-11-25 20:00 . 2008-11-25 20:00 <DIR> d-------- c:\documents and settings\Admin\Application Data\Talkback
    2008-11-25 19:45 . 2008-11-25 19:45 <DIR> d--h----- c:\windows\PIF
    2008-11-25 19:33 . 2006-09-18 17:55 109,744 --------- c:\windows\system32\drivers\SYMEVENT.SYS
    2008-11-25 19:33 . 2006-09-18 17:55 48,816 --------- c:\windows\system32\S32EVNT1.DLL
    2008-11-25 19:32 . 2008-11-30 10:44 <DIR> d-------- c:\program files\Symantec AntiVirus
    2008-11-25 19:32 . 2008-11-25 19:38 <DIR> d-------- c:\program files\Symantec
    2008-11-25 19:32 . 2008-11-25 19:38 <DIR> d-------- c:\program files\Common Files\Symantec Shared
    2008-11-25 19:32 . 2008-11-25 19:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Symantec
    2008-11-24 05:21 . 2008-11-26 09:28 2,271 --a------ c:\windows\system32\TDSSqqon.dll
    2008-11-15 13:38 . 2008-11-15 13:43 <DIR> d-------- c:\program files\Spybot - Search & Destroy
    2008-11-15 13:34 . 2008-11-15 13:34 15,083,520 --a------ c:\temp\spybotsd160.exe
    2008-11-12 18:33 . 2008-09-04 11:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
    2008-11-12 18:33 . 2008-10-24 05:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
    2008-11-09 22:23 . 2008-11-09 22:23 410,976 --------- c:\windows\system32\deploytk.dll
    2008-11-09 22:23 . 2008-11-09 22:23 73,728 --------- c:\windows\system32\javacpl.cpl
    2008-11-09 22:22 . 2008-11-09 22:22 16,156,056 --a------ c:\temp\jre-6u10-windows-i586-p.exe
    2008-11-08 22:20 . 2008-11-08 22:21 <DIR> d-------- c:\program files\Windows Defender
    2008-11-07 22:49 . 2008-11-30 10:57 <DIR> d-------- c:\program files\Common
    2008-10-23 17:14 . 2008-10-15 10:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
    2008-10-14 20:25 . 2008-08-14 04:11 2,189,184 --------- c:\windows\system32\dllcache\ntoskrnl.exe
    2008-10-14 20:25 . 2008-08-14 04:09 2,145,280 --------- c:\windows\system32\dllcache\ntkrnlmp.exe
    2008-10-14 20:25 . 2008-08-14 03:33 2,066,048 --------- c:\windows\system32\dllcache\ntkrnlpa.exe
    2008-10-14 20:25 . 2008-08-14 03:33 2,023,936 --------- c:\windows\system32\dllcache\ntkrpamp.exe
    2008-10-14 20:25 . 2008-09-15 06:12 1,846,400 --------- c:\windows\system32\dllcache\win32k.sys
    2008-10-14 20:25 . 2008-09-08 04:41 333,824 --------- c:\windows\system32\dllcache\srv.sys

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-11-30 16:15 --------- d-----w c:\program files\Firefox
    2008-11-29 08:04 --------- d-----w c:\program files\TextPad 4
    2008-11-28 08:08 5,174 --sha-w c:\windows\system32\KGyGaAvL.sys
    2008-11-23 22:10 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
    2008-11-23 00:39 --------- d-----w c:\documents and settings\Bill Entwistle\Application Data\Corel
    2008-11-21 05:16 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
    2008-11-10 04:23 --------- d-----w c:\program files\Java
    2008-11-07 17:07 --------- d-----w c:\program files\McAfee
    2008-10-31 15:53 --------- d-----w c:\program files\Eudora
    2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
    2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
    2008-10-16 20:13 202,776 ------w c:\windows\system32\dllcache\wuweb.dll
    2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
    2008-10-16 20:13 1,809,944 ------w c:\windows\system32\dllcache\wuaueng.dll
    2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
    2008-10-16 20:12 561,688 ------w c:\windows\system32\dllcache\wuapi.dll
    2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
    2008-10-16 20:12 323,608 ------w c:\windows\system32\dllcache\wucltui.dll
    2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
    2008-10-16 20:09 92,696 ------w c:\windows\system32\dllcache\cdm.dll
    2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
    2008-10-16 20:09 51,224 ------w c:\windows\system32\dllcache\wuauclt.exe
    2008-10-16 20:09 43,544 ------w c:\windows\system32\wups2.dll
    2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
    2008-10-16 20:08 34,328 ------w c:\windows\system32\dllcache\wups.dll
    2008-10-16 20:06 268,648 ------w c:\windows\system32\mucltui.dll
    2008-10-16 20:06 208,744 ------w c:\windows\system32\muweb.dll
    2008-10-06 06:46 --------- d-----w c:\program files\TeraTermPro
    2008-09-30 22:43 1,286,152 ------w c:\windows\system32\msxml4.dll
    2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
    2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
    2008-09-10 01:14 1,307,648 ------w c:\windows\system32\dllcache\msxml6.dll
    2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
    2008-08-20 05:30 666,112 ----a-w c:\windows\system32\wininet.dll
    2008-08-20 05:30 666,112 ------w c:\windows\system32\dllcache\wininet.dll
    2008-08-20 05:30 619,520 ------w c:\windows\system32\dllcache\urlmon.dll
    2008-08-20 05:30 3,067,904 ------w c:\windows\system32\dllcache\mshtml.dll
    2008-08-20 05:30 1,499,136 ------w c:\windows\system32\dllcache\shdocvw.dll
    2008-08-14 10:09 2,145,280 ----a-w c:\windows\system32\ntoskrnl.exe
    2008-08-14 10:04 138,496 ------w c:\windows\system32\dllcache\afd.sys
    2008-08-14 09:33 2,023,936 ----a-w c:\windows\system32\ntkrnlpa.exe
    2008-01-04 00:55 56,912 ------w c:\documents and settings\Bill Entwistle\g2mdlhlpx.exe
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-28 395776]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-13 68856]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-07-21 86016]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
    "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
    "DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
    "ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
    "Corel Photo Downloader"="c:\program files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe" [2006-08-14 462336]
    "Motive SmartBridge"="c:\progra~1\SBCLIG~1\SMARTB~1\MotiveSB.exe" [2003-12-10 380928]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064]
    "mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992]
    "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-03 866584]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-09 136600]
    "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
    "vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-27 125168]
    "SigmatelSysTrayApp"="stsystra.exe" [2006-07-24 c:\windows\stsystra.exe]

    c:\documents and settings\Bill Entwistle\Start Menu\Programs\Startup\
    Alarm.lnk - c:\program files\Alarm\Alarm.exe [2007-06-28 167936]
    CapsUnlock.lnk - c:\program files\CapsUnlock\CapsUnlock.exe [2007-04-24 13312]
    FlashTray.lnk - c:\program files\FlashTray Pro\FlashTray.exe [2007-05-07 555520]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]
    Microtek Scanner Finder.lnk - c:\program files\Microtek\ScanWizard 5\ScannerFinder.exe [2008-01-14 344064]

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Eudora\EuShlExt.dll" [2006-08-17 86016]

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusDisableNotify"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "g:\\WS FTP\\WS_FTP95.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-09-18 203280]
    R3 ati2mtaa;ati2mtaa;c:\windows\system32\DRIVERS\ati2mtaa.sys [2007-05-26 327040]
    S3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;c:\windows\system32\DRIVERS\AN983.sys [2007-04-25 36224]
    S3 LW;LW;c:\docume~1\BILLEN~1\LOCALS~1\Temp\LW.exe []
    S3 notecable;NoteCable Driver (WDM);c:\windows\system32\drivers\notcable.sys []

    *Newly Created Service* - CATCHME
    *Newly Created Service* - PROCEXP90

    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{621FCD24-4498-4324-A81E-07D331376EDF}]
    c:\program files\PixiePack Codec Pack\InstallerHelper.exe
    .
    Contents of the 'Scheduled Tasks' folder

    2008-11-29 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 13:57]

    2008-11-15 c:\windows\Tasks\McDefragTask.job
    - c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

    2008-11-01 c:\windows\Tasks\McQcTask.job
    - c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

    2008-11-30 c:\windows\Tasks\MP Scheduled Scan.job
    - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-Tunebite - c:\program files\Tunebite\Tunebite.exe


    .
    ------- Supplementary Scan -------
    .
    FireFox -: Profile - c:\documents and settings\Bill Entwistle\Application Data\Mozilla\Firefox\Profiles\6xnqpoll.default\
    FireFox -: prefs.js - STARTUP.HOMEPAGE - about:blank
    .

    **************************************************************************

    catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-11-30 10:58:43
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2008-11-30 10:59:47
    ComboFix-quarantined-files.txt 2008-11-30 16:59:44

    Pre-Run: 55,601,352,704 bytes free
    Post-Run: 55,613,227,008 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

    201 --- E O F --- 2008-11-28 04:34:34

    ==========================================================
    ==========================================================
    ==========================================================
    ==========================================================

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:02:55 AM, on 11/30/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\CapsUnlock\CapsUnlock.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\Program Files\FlashTray Pro\FlashTray.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\Program Files\McAfee\VirusScan\McShield.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5070418
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - S-1-5-18 Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'Default user')
    O4 - .DEFAULT Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'Default user')
    O4 - .DEFAULT Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'Default user')
    O4 - Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe
    O4 - Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe
    O4 - Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O15 - Trusted Zone: *.pandora.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1177138576847
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1177467272937
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...16/mcfscan.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LW - Unknown owner - C:\DOCUME~1\BILLEN~1\LOCALS~1\Temp\LW.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    --
    End of file - 11307 bytes

  6. #6
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
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    Clearwater, Florida
    Posts
    20,247

    Default

    Thanks for returning your information, let's proceed like this and in the numbered order.

    1) Please download ATF Cleaner by Atribune
    http://www.atribune.org/public-beta/ATF-Cleaner.exe
    Save it to your Desktop. We will use this later.

    2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    (you may leave this if you set it on purpose)
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    Right click Start > Explore and navigate to these files/folders and delete them if there.

    c:\windows\system32\TDSSqqon.dll <<< delete that file, let me know it was deleted.

    3) Run ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Click Select All found at the bottom of the list.
    Click the Empty Selected button.
    Click Exit on the Main menu to close the program.

    *Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
    http://www.windowsnetworking.com/art...efetch-XP.html

    4) Download Malwarebytes' Anti-Malware to your Desktop
    http://www.besttechie.net/tools/mbam-setup.exe

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform FULL SCAN, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
    * Please post contents of that file & a new HJT log in your next reply.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    Tutorial if needed:
    http://www.techsupportteam.org/forum...ware-mbam.html

    How is the computer running now?

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  7. #7
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    I found and deleted TDSSqqon.dll.

    I successfully uninstalled Symantec.

    I ran a McAfee scan and it turned up a PUP of Tool-NirCmd. It looks
    like this is used by ComboFix, so I told it to treat it as Trusted.
    Please let me know if this was a mistake. I'm assuming that when
    we're all done, I should remove ComboFix. Do you know if it will
    remove Tool-NirCmd when it does?

    By the way, when I run Microsoft's Rootkit Revealer, it lists some
    discrepancies. Should I be concerned about this? Do you want to
    see the list?

    Here's the Anti-Malware log, followed by a new HJT log.

    Malwarebytes' Anti-Malware 1.30
    Database version: 1439
    Windows 5.1.2600 Service Pack 3

    11/30/2008 2:58:09 PM
    mbam-log-2008-11-30 (14-58-09).txt

    Scan type: Full Scan (C:\|F:\|G:\|H:\|)
    Objects scanned: 130267
    Time elapsed: 39 minute(s), 22 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    ==========================================================
    ==========================================================
    ==========================================================
    ==========================================================

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:01:50 PM, on 11/30/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    C:\Program Files\CapsUnlock\CapsUnlock.exe
    C:\Program Files\FlashTray Pro\FlashTray.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\Program Files\McAfee\VirusScan\McShield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
    C:\Program Files\TextPad 4\TextPad.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5070418
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCLIG~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - S-1-5-18 Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'SYSTEM')
    O4 - S-1-5-18 Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe (User 'Default user')
    O4 - .DEFAULT Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe (User 'Default user')
    O4 - .DEFAULT Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe (User 'Default user')
    O4 - Startup: Alarm.lnk = C:\Program Files\Alarm\Alarm.exe
    O4 - Startup: CapsUnlock.lnk = C:\Program Files\CapsUnlock\CapsUnlock.exe
    O4 - Startup: FlashTray.lnk = C:\Program Files\FlashTray Pro\FlashTray.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O15 - Trusted Zone: *.pandora.com
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1177138576847
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1177467272937
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...16/mcfscan.cab
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LW - Unknown owner - C:\DOCUME~1\BILLEN~1\LOCALS~1\Temp\LW.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

    --
    End of file - 10139 bytes

  8. #8
    In Memoriam -Always in our heart pskelley's Avatar
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    Oct 2005
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    Clearwater, Florida
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    Default

    Thanks for returning your information, we will removed combofix and clean System Restore files next, but post that information from
    Microsoft's Rootkit Revealer. I don't use it often and would like to see what it is showing you.

    Post the complete name and location of the PUP McAfee is reporting also.

    Thanks...Phil
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  9. #9
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    Here's the Rootkit Revealer log:

    HKU\.DEFAULT\Control Panel\International 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKU\.DEFAULT\Control Panel\International\Geo 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKU\S-1-5-21-3238264531-3539326320-3744746308-1005\Control Panel\International 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKU\S-1-5-21-3238264531-3539326320-3744746308-1005\Control Panel\International\Geo 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKU\S-1-5-18\Control Panel\International 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKU\S-1-5-18\Control Panel\International\Geo 11/30/2008 10:59 AM 0 bytes Security mismatch.
    HKLM\SECURITY\Policy\Secrets\SAC* 8/11/2004 11:36 PM 0 bytes Key name contains embedded nulls (*)
    HKLM\SECURITY\Policy\Secrets\SAI* 8/11/2004 11:36 PM 0 bytes Key name contains embedded nulls (*)

    Here's my transription of the McAfee detection log entry:

    Detection Name: Tool-NirCmd (Potentially Unwanted Program)
    File: C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP3
    Process: C:\WINDOWS\System32\svchost.exe
    Process description: Generic Host Process for Win32 Services

  10. #10
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
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    Clearwater, Florida
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    Default

    All of the Rootkit Revealer items are showing 0 bytes so there appears to be nothing there. Might be dead registry entries, I would not worry about them.

    The other item C:\System Volume Information\_restore (System Restore)

    Let's wrap up like this.

    Clean the System Restore files like this:

    Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    Reboot

    Turn ON System Restore,
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.

    Some good information for you:
    http://users.telenet.be/bluepatchy/m...wcomputer.html
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    Here is some great information from experts in this field that will help you stay clean and safe online.
    http://users.telenet.be/bluepatchy/m...revention.html
    http://forums.spybot.info/showthread.php?t=279
    http://russelltexas.com/malware/allclear.htm
    http://forum.malwareremoval.com/viewtopic.php?t=14
    http://www.bleepingcomputer.com/forums/topict2520.html
    http://cybercoyote.org/security/not-admin.shtml

    http://www.malwarecomplaints.info/

    Thanks...pskelley
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    http://www.spybot.info/en/donate/index.html
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